Skyline Mitsubishi Told could not get even idea of price on vehicle until after taking it for test drive. When refused, manager told me to "do math myself", then laughed at me with other salesmen. Thornton, Colorado

Lazy, and ultimately, belligerent, salemen. Several lazy salesmen were hanging out in the shade outside the showroom on Labor Day. After being ignored, I approached and was shooed away once they tersely indicated they did not have certain models. I approached again to inquire about the price of a vehicle. This was their response:

1. Shady requirement of testdriving before finding out price. I was told that they can't give an estimated price on a vehicle until it is test driven because it "wouldn't be fair to other customers" (supposedly due to a credit union program).

2. But wait! After I refused to test drive without getting even a "ballpark" price, the "manager" on the scene (spikey blond hair, early thirties, working afternoon 9/7/09) barked at me "what was the amount on the tag in the window?" (a potential monthly rate dependent on cash down and other factors). I told him I didn't remember. I thought he, or one of the other salesmen in the shade could perhaps, oh I don't know, do their job, and let me know the price: "take that number and multiply it by 72!" he barked.

Do I work there or do they?

"What is it?" He yelled to another, "$300? Take $300 and multiply it by 72, see it's easy..." he said very pointedly and sarcastically.

I pointed out that the estimated monthly payment was listed on the tag as being based on a much lower figure than what he came up with, "that's not the price!" he barked again without further explanation. 

He thought this was hillarious, evidently, because he and one of the other salesmen could not stop laughing and it was quite obviously directed right at me. They continued even while I stared directly at them.

My husband and I left immediately. Worst customer experience I have ever seen They lost a sale. If this manager could move cars off the lot like he does customers, he'd be much better at his job.

Actually went to their other branch, Arapahoe Mitsubishi, and was treated with respect.

I hate to think what further negotiations on pricing and financing would have been like.