Submitted: Thursday, October 30, 2008
Posted: Thursday, October 30, 2008
Satisfied Shopper
Houston
U.S.A.
I came across this slandering "report" and was so shocked, I had to reply, though I typically refrain from/ignore such onesided, unbelievable lashouts.
Although I do not know the ACCURATE details of your interactions with Texas Auto, I must say that I, along with the tens of other satisfied customers I forwarded this to find it unbelievable & uncharacteristic of what we joke as "The Only Truly Honest Car Dealers to Exist!" Not only has the staff always acted genuinely & promptly in my experience, but provided the best deals I have ever found by far!
Perhaps that is why you are upset, understandably...you obviously wanted that purchase very badly, even after your understanding of the insurance policies and were bid out. It sounds like a misunderstanding to me...if you were told to resubmit your offer and you obviously had issues with the purchase already!
Hopefully, your problem was solved the way I would expect from Texas Auto, if it was possible and you are not missing out on the most trustworthy, family runned auto dealers out there!!