vacaville ford dealership

Well, I purshased my car back in 1996. I had purshased a Ford Escort Lx. The price at the time was about 14 thousand, which was ok for a new car. I traded in a car and $500.00 cash, this was given for down payment to the new car. I was a first time buyer with no credit established at that time. after many hours of negotiating and not getting anywhere, I finally decied to just get the car. The plan was a five year payment of $392.95 a month, with a 21% intrest rate. I had no choice but to get the car. I am a single parent and I needed a reliable transportation to get to work everyday. I was told that in a year or so, once I had established credit, that I would be able to either trade in my car for a new on with a lower intrest rate or re-finance my car to get a lower interest rate. Well, I did try to trade in my car and they were saying that it was not worth it and that I had too many miles put into my car and that it was not worth much anymore , so they told me to wait another year, which I did and same thing happened. The reason why I had gone to Ford to purchase my first car was because my whole family has all purshased cars at the Vacaville Ford, My parents purshased 4 cars there. I am so dissapointed with Ford. My Transmition went out about two weeks ago. I have no other type of transportation. I looked around and called many places to get the best affortable deal to fix my car. It's costing $15 hundred to get my car fixed. It has beed ready for a week now, but I have not been able to pick up my car because I am $700 short. So untill I am able to pay the rest,I am stuck without a car. Per Vacaville Ford my car is no longer covered under warrenty. I tried to see if there ws anything else they could do for me but he said that there was nothing he could do. I asked if I could rent a car from them, they said since I was not getting my car serviced there that I was unable to rent a car from ther. The people I spoke to where no help. I called them several times to get an estimate and was told that I would get a call back and I never got a call from anyone. The costumer service is not an A+. A couple of times when I went into vacaville Ford two of the men that work there always tried to pick up on me and always ask me out, they made me very uncomfortable, especially when they called me at home, when I did not ecen give them my phone number. Well this is my problem with Vacacille Ford and since having this bad experiences with them, I know that I will never again purchase a veicle at the vacaville Ford, also I will not recommed to anyone to purchase a ford veichle eiter, cause they are not realiable cars.