Auto P. I. Used Car Inspections has been providing professional pre-purchase inspections since 2001. All of our Inspectors are ASE Master Technicians, which is the highest level of expertise in the automotive industry. Our Inspectors are also specialists on Body & Frame (Structural and Non-Structural Analyses). Every Inspector has a minimum of 20 years’ experience on both foreign and domestic vehicles. Auto P. I. does not perform any type of repairs so our Inspectors can be completely unbiased. WE perform thousands of pre-purchase inspections each year and have an “A+” rating with the BBB.
Yvette Harper contacted Auto P. I. Used Car Inspections requesting a pre-purchase inspection on a 2005 Mazda RX8 with 65,900 miles. However, she had already purchased the vehicle and was under the impression that there is a 3 day take back period for used car sales, which there is not.
Auto P. I. inspected the vehicle and the ASE Certified Master Technician gave her a verbal consultation and a copy of the inspection report. Our inspection report clearly states, in 3 locations, that the vehicle has an engine performance problem.
According to Ms. Harper the engine stopped working 3 different times and she took the vehicle to 3 different service garages (including 2 Mazda dealerships) and it took 3 different technicians to properly diagnosed the engine performance problem as a defective fuel pump.
Ms. Harper has a classic case of buyer’s remorse since she was not able to have the dealer fix any of the problems that Auto P. I. uncovered in our 600-point inspection. Instead of being mad at the repair facilities that misdiagnosed the engine performance problem, she lashes out at Auto P. I.
Ms. Harper also filed her complaint with the local BBB and her case was dismissed and Auto P. I. still has an “A+” rating.