• Report: #280606

Complaint Review: Carchex

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  • Submitted: Wednesday, October 24, 2007
  • Last Posting: Friday, November 16, 2007
  • Reported By:redwood city California
Carchex
New York Area Bronx New York U.S.A.

Carchex Fake report which costs me $2000 to fix the body and the interior. Bronx New York


1Author 0Consumer 1Employee/Owner

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NEVER try to order CarChex in ebay or whatsoever. I won a bid on a BMW 330ci on ebay and ordered Carchex for the inspection. Can't believe that they created a FAKE report and claimed that both the body and the engine are in excellent condition but NONE of these are TRUE. Because of this fraudulent report, it costs me $2000 to fix the dents/scratches/rips all over the car. NEVER, EVER try to order CARCHEX or you will need to PAY OFF later.

here is the link to the RIPOFF AUTO INSPECTION...

http://www.carchex.com/

Ivan
redwood city, California
U.S.A.

This report was posted on Ripoff Report on 10/24/2007 11:05:48 AM and is a permanent record located here: http://www.ripoffreport.com/auto-inspection/carchex/carchex-fake-report-which-cost-a9zc4.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

CARCHEX Rebuttal to Ivan's Post

AUTHOR: Ben - Hunt Valley (U.S.A.)

Thank you for the opportunity to respond to Ivan's entry. At CARCHEX we strive to achieve a positive customer experience with each transaction. We work very hard and have a dedicated staff of customer service professionals as well as a highly qualified network of automobile inspectors.

While it is unfortunate that Ivan was dissatisfied with his inspection report, we feel that a quality inspection was performed on the 2003 BMW 330ci. Copied below are links to the actual photos included as part of the inspection report that was completed and delivered on 4/20/2007. We will allow the readers of the post to form their own opinion as to the validity of Ivan's comments.

http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13631_0.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13631_1.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13631_2.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13631_3.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13745_0.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13745_1.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13745_2.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13745_3.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_0.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_1.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_2.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_3.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_4.jpg
http://www.carchex.com/inspectionPhoto/Photo/5/5391/5391_13850_5.jpg

We also encourage responsible customers to review our customer testimonials found at http://www.carchex.com/inspect/utility/testimonials.asp and our sample reports found at http://www.carchex.com/inspect/utility/sample.asp.
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