My experience with Progressive is a nightmare, first they tried to trick me into accepting $500 for my 'inconvenience' of getting into a car wreck with someone insured by Progressive.
Next, the claims agent with Progressive tried to dispose of my vehicle after it was towed. Progressive kept giving me excuses they would tow my vehicle to my house the next day, this went on for several days. After five days, my towing bill was like $400 and Progressive said if I pay the charges I would be reimbursed; my attorney said it is a tactic and Progressive would never pay that bill.
These are the towing charges: $125 to haul the car across the street and $25 for each day it was in impound. The tow company (Hamptons Body Shop) would not allow another towing company to hook it up until Progressive paid the towing charges.
The Progressive claims adjusted deemed the car a total loss by their standards. The tow company (Hamptons) wanted to keep my vehicle because it is in excellent mechanical condition [new engine, transmission, radiator, A/C, suspension, etc].
My advise to anyone who reads this report:
- Get a lawyer without delay, do not make any statements to the claims department, they record your call to dispute your claim.
- When I informed Progressive I was getting a lawyer, the guy with Progressive became irritated and his voice sounded nervous and worried.
- DO NOT accept the initial offer made by progressive, it is 'Chump Change' compared to medical costs, permanent impairment, property damage and/or replacement cost.
I was offered $700 for my vehicle, towing was over $400 and the numbers quoted to me by Progressive did not add up. Progressive said if I took their low ball offer they would tow the car anywhere I wanted. Progressive did not inform me they would deduct those charges from my settlement. Just another lie by their claims agent to close the claim quickly and very cheap.
I am seeking replacement cost of a similar vehicle, I will not accept a junker to replace a good running car. My car gets 35-40 MPG all the time and has never broke down outside of normal maintenance (tires, brakes, tune-up, oil change, etc.). My research indicates it will take at least $2,000.00 (closer to $3,000) to replace this vehicle with one of similar type and condition.
My medical claim is the same situation, Progressive will not pay for my emotional distress associated with this accident or pain and suffering. I was unable to work for more than six weeks due to the side impact in this crash and how it affected my spine. I am a Heavy Equipment Mechanic, I am still having back problems from this auto accident and Progressive is still jerking me off with their low ball offers'.
PROGRESSIVE makes me SICK!