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  • Report: #750553

Complaint Review: Jasper engines and transmissions

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  • Submitted: Friday, July 08, 2011
  • Last Posting: Monday, July 18, 2011
  • Reported By: Patrick — Lansing Michigan United States of America
Jasper engines and transmissions
PO Box 650, Jasper Indiana 47547-0650 United States of America

Jasper engines and transmissions Jasper Transmission rip off Jasper, Indiana

*UPDATE by author: answer from Jasper


2Author 0Consumer 0Employee/Owner

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Buyer be ware!

Bought a "Remanufactured Transmission 4 years ago for my Ford F-150.  Only 20,000 miles on tranny. Solenoids went out.  Found out from Ford transmission mechanic that Jasper does not always change the solenoids and you could, as I did, have original ones left in your transmission.  Cost $800 more to get me back on the road.  Mailed a letter to Jasper.  Guess I will see what they say!

This report was posted on Ripoff Report on 7/8/2011 8:48:44 AM and is a permanent record located here: http://www.ripoffreport.com/auto-manufactures/jasper-engines-and-t/jasper-engines-and-transmissio-888e6.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

answer from Jasper

AUTHOR: Patrick Gannaway - Lansing (United States of America)

Dear Readers'

I received a phone call regarding my letter and Internet complaint.  I congratulate Jasper for calling me.  I gave the poor rep an ear full.  He listened.  Then basically told me I was SOL.  I did some research and found that all rebuilders and  remanufactures use old electronics if they still work!  I think a remanufactured part should have remanufactured parts.  Maybe I stupid?!  At least give me the chance to have new parts put in at a cost.  All I know is that I could have save 50% of the cost with a rebuilt tranny and paid my $800 for the solonoids and been way ahead.  20,000 on a remanufactured transmission stinks.  But at least Jasper had the courtesy  to hear me complain.  That and an two quarters will get you a phone call.  Thanks Jasper for listening.  Next time I think I'll go with the cheaper rebuilt than a remanufactured!

Patrick
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