My husband purchased a Toyota Tacoma in 2002 with 30,00 miles on it, the only parts we have ever had to replace were the normal breaks , tires and helper springs ( and that was only because he used the truck for hauling) we put 219,000 miles on that truck and it never had an issue passing inspection. and to top it off they recently bought the truck back for pretty much what we bought it for ( it was part of the Toyota frame recall), yes they had an issue with the frame but the company was true to their product and when they saw a problem they helped their customers out. That is true customer service and we will always be a return customer to Toyota. This shows you the type of manufacture Toyota is and what type Suzuki is.
My father has a ford escape with over 130,000 miles on the thing and never once has he had these type of problems.
Yes I understand that how you drive a car can determine how long the car lasts. My car is used for only driving back and forth to work and town to get food. Not off road or anything that should hurt its delicate manor.
Really you need to look at all the other manufactures, yes each type of vehicle has some type of problem. I understand that and I get it. BUT the factories goes good for their product. I have been in the customer service business for a very long time. I work with manufactures every day... This is not good business.
And just so you know yes competitive dealers will have bad things to say about each other. But I have a little test for you, go to a Chevy dealer and ask them how well a Toyota or a ford holds their value? then ask them about the Suzuki.... It will be interesting to see what they say. I did, my local Chevy dealer stated that if you are going to buy a vehicle pretty much anything is better than an Suzuki, and the funny thing is I did not even tell them that I owned a Suzuki, I told them I was gathering research to purchase a new car.
Yes I will complain about them all over the internet, that is my right as customer, tell them to put their big girl panties on and deal with it. If they made a better product then they would not have this problem. Simple, make a product that you can be proud of. If this complaint even make one person think twice about buying an SX4 then my job is done. Maybe it will save them the load of crap I have been dealing with.
Suzuki is a rip off and you can state all day long that I did not take care of my car, but I know that I did I rotated my tires, got my oil changed and did all the BS that any manufacture will tell you to do in order to keep the car running at its prime. And the car still fell apart.
the facts don't change. Suzuki sucks plain and simple. Lesson learned!