• Report: #142779

Complaint Review: Volkswagen Of America

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  • Submitted: Sunday, May 15, 2005
  • Last Posting: Sunday, May 15, 2005
  • Reported By: — Chicago Illinois
Volkswagen Of America
800 Hamlin Rd Auburn Hills Michigan 48326 U.S.A.

Volkswagen Of America Ripoff! Failure to Honor 50,000 mile warranty Auburn Hills Michigan


1Author 2Consumer 0Employee/Owner

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I bought a VW Jetta Diesel, 5-speed turbo in July of 2003. The care came with a 50,000 mile warranty on the engine. The engine completely blew out at 40,000 miles and the manufacture would not repair it. They made me personally pay $6300 out of pocket to repair the engine. The car new only cost $19,000.

I have never had a car where the manufacturer flat out refused to honor its warranty. This is outrageous.

L
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 5/15/2005 9:47:03 AM and is a permanent record located here: http://www.ripoffreport.com/auto-manufactures/volkswagen-of-americ/volkswagen-of-america-ripoff-64m3f.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Suggestion

Warranties require documentation

AUTHOR: Janine - Youngstown (U.S.A.)

SUBMITTED: Sunday, May 15, 2005

Hello,

Did you have all of your receipts for the upkeep on the car? Anytime you have a warranty, you have to perform all maintenence as required. This includes oil changes, fluid changes, belts, etc. However, you have to keep all receipts when this maintenence is performed or your warranty is void.
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#2 Consumer Suggestion

Where's the meat????

AUTHOR: Fred - San Jose (U.S.A.)

SUBMITTED: Sunday, May 15, 2005

You provide virtually nothing but thin air as your basis fo the complaint......no facts equals no action....you make it very easy for an auto manufacturer to deny your claim if you want to call it that..........evidence of ALL required maintenance would be a place to start.....do that and start over........
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