We sincerely apologize for not following up with you, we normally do so to ensure our customers are satisfied.
We are sorry that you didn’t like the mechanics work, they are not staff of Auto Loan Finders, Inc. as we outsource our mechanical work to local repair shops. We spend a lot of time working and communicating with our shops to ensure that issues are taken care of in a satisfactory manner and we generally have few to no issues. We do hope that your mechanical issues were taken care of under our extended service contract so you would not have to pay any additional expenses and that the work was taken care of in a timely manner.
We are also sorry that you may feel that it is not “fair” for our company to provide you with a loaner to ensure you have basic transportation to continue your normal daily activities. Unfortunately it is all we have to provide you with and unfortunately we cannot provide a loaner that is up to par with everyone’s preferences.