JIffy Lube #3142
9611 Auto Center Drive
Elk Grove California 95757
U.S.A.
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JIffy Lube #3142 ripoff Elk Grove California
1Author
5Consumer
0Employee/Owner
I brought my car to be serviced on October 14, 2005 at the Elk Grove, CA jiffy lube. When I pulled up I told the lady to have the person be carefull of my brakes becuase before the put it into drive they need to pump it. She said they would let them know. I then told the guy getting into the car to do the same. He said ok. Well it didn't happen and he drove it into the car in front of him. When he got out he laughed and damaged my vehicle and the other. I then got into the vehicle and drove it on the service station becuase he was to scared to do it. I called the company complaining and they told me it was my fault becuase the breaks didn't work. Now if a company is told about the breaks and how to drive them and doesn't fo it but still gets into the car I would think at that time knowingly Jiffy Lube took the responsibility. Since they took the responsibility and damaged my vehicle they should be responsible for the damage. They told me to "go blow smoke". So I filed a civil suite on them in the Sacramento small claims court for $1,400.00. What are my chances of winning? I am furious at there guys and they charged me some enviornmental surcharge I am pi**ed at too.
Jerry
sacramento, California
U.S.A.
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REBUTTALS & REPLIES:
1Author
5Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: David - CALIFORNIA (U.S.A.)
SUBMITTED: Tuesday, May 02, 2006
POSTED: Tuesday, May 02, 2006
on channel 4 breaking news jiffy lube is not changing fluids and changing cheating mechanics
#2 Consumer Comment
AUTHOR: Robert - Jacksonville (U.S.A.)
SUBMITTED: Wednesday, May 03, 2006
POSTED: Wednesday, May 03, 2006
You drive a car with NO brakes, and the thing you are concerned with is an oil change?
You'll get ZERO from small claims court. JL is NOT responsible for your damage. You admitted your clunker has no brakes. The Judge is going to ask you why that pile is on his roads at all. He'll also ask you why you were more concerned with an oil change than a brake repair.
#3 Consumer Suggestion
AUTHOR: Steve - Tucson (U.S.A.)
SUBMITTED: Wednesday, May 03, 2006
POSTED: Wednesday, May 03, 2006
It's the doctrine of Notice and Bailment.
The JL employee was notified of the poor condition of the brakes. In accepting the vehicle to work on, JL accepted with full knowledge that the breakes were not working properly. It was the JL employee's responsibility to either exercise care or refuse to move the vehicle.
Look at it this way - suppose the car was at the shop for a brake job instead of an oil change. Would the JL employee have carte blanche to collide with another vehicle, knowing the brakes needed service? Obviously not. To think so would mean that any mechanical problem in a vehicle absolves the repair shop from responsibility for damages created by the recklessness of its personnel. they could just say 'something was wrong with the vehicle" and walka way from responsibility.
#4 Consumer Comment
AUTHOR: Jason - Simpsonville (U.S.A.)
SUBMITTED: Wednesday, May 03, 2006
POSTED: Wednesday, May 03, 2006
Seems to me that the person who's car was hit by your car should be the one filing a report.
If it did damage to your car, then it did damage to theirs.
Wonder how it would be playing out if you were driving 25 mph down a residential street, a kid ran out in front of your car and you told the officer "I had to pump my brakes and couldn't stop in time." I think the term would be vehicular manslaughter.
#5 Consumer Comment
AUTHOR: Thomas - Lakewood (U.S.A.)
SUBMITTED: Saturday, June 23, 2007
POSTED: Saturday, June 23, 2007
If your brakes were so bad that you had to pump the brakes before shifting into drive, that should have told you that your car is unsafe to drive.
In California a few years ago, a father was driving his daughter to school and was approaching a crosswalk. Children were crossing, so he pressed the brake pedal to stop. To his horror, he found out that he didn't have any brakes. He slammed into at least one child killing her.
At first, police were inclined to treat it as nothing more than a tragic accident. That is until they found out that the father had had previous knowledge that his brakes were bad but failed to fix them. He was later charged with vehicular manslaughter.
Your complaint also reminds me of a reader who wrote in to our newspaper saying he doesn't turn his headlights on at night because his battery is bad. He then went on rambling about the other problems with his car which made me wonder why he was driving it.
You should thank your lucky stars that the only damage that was done was to another vehicle and not to a child.
Getting your brakes fixed is more important than an oil change.
