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  • Report: #348434

Complaint Review: Kettering Automotive

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  • Submitted: Monday, July 07, 2008
  • Last Posting: Monday, December 08, 2008
  • Reported By:moraine Ohio
Kettering Automotive
3075 Wilmington Pike 45429 Ohio 45418 U.S.A.

Kettering Automotive owner of kettering automotive garnished 410.00 dollars out of my check cause i quit do to being sick 45429 Ohio


2Author 3Consumer 2Employee/Owner

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I have worked at kettering automotive for about 60 days. in those 60 days i have seen customer's get over billed for work that has been done to thier cars. like a job that calls for 2 hours in the all data labor guide and kettering automotive charges 4 hours just to make a extra buck, plus they have been marking up thier parts to an unresonible rate. while this is all happening i got sick 2 weeks after i started and had to have my gall bladder removed.

three weeks later i returned to find out while i was gone i made some mistakes and the vehicles came back. the problems had beend fixed by other techs.i offered the owner ed moser money for the problems i had created and he said no problem you had been sick. i can understand how these things can happen. two weeks after i returned here we go again i get sick and i have had two surgies since this has all started. i was told by my doctor that i needed to rest and take it easy cause i will have to have another surgery down the road.

so my wife and thought it be best that i resign my position at kettering automotive and rest and get healthy again. after i told ed he seem to take it ok. didn't seem like he was made or was upset. so i ask for my check and he said he hadn't done payrole yet andwould mail me my check. i recieved what i thought was my check and instead was a bill for the remaing balance of the vehicles that i had made mistakes on.

he is charging me after i offered to pay for the damages. never said one word about all of this. now that i am leaving he's trying to get all he can out of me just like his customers. i know i made mistakes but were is this guys heart at i have been sick for crist sakes. to top it off the man won't even call me. what a snake don't deal with this guy

Zunk 1
moraine, Ohio
U.S.A.

This report was posted on Ripoff Report on 7/7/2008 4:51:03 PM and is a permanent record located here: http://www.ripoffreport.com/auto-mechanics/kettering-automotive/kettering-automotive-owner-of-m56xa.htm.

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REBUTTALS & REPLIES:
2Author 3Consumer 2Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Nathaniel Fredericks: get out of the auto repair business!!!

AUTHOR: Edward - Kettering (U.S.A.)

What an interesting tale Nathaniel, but that's all it is. A poorly written tale, too. You offered to pay for the damages you caused to some of our clients' vehicles, we accepted your offer, and then you resigned. What, you're mad because we actually accepted your payment?

By the way, no Kettering Automotive, Inc. client is ever overcharged. Prices for our services are strictly based upon a direct cost of doing business. That basis includes health insurance benefits, retirement fund contributions, workers' compensation, unemployment, property, city, state, & federal taxes, shop software updates, new equipment purchases, association memberships, training, meeting expenses, wages, mortgage payments, utilities, advertising, phone & internet services, inventory, shop maintenance, credit card processing fees, bank fees, recycling costs, and the list just keeps on going. Based upon your groundless criticism of our pricing structure, of which you had no direct knowledge of, you are showing the world how completely clueless you are in knowing what it takes to ethically operate a small business.

During your 84-day (and not 60-day) employment with our firm, you bragged to some of our employees, your former co-workers, about how busy you were fixing cars at your home. In fact, we were informed you made a significant amount of income working on cars the three weeks you left us short-handed while you were allegedly recovering from your first out-patient surgery. We wonder: do you report your extra income to the IRS? Are you selling your parts and labor without paying Ohio taxes, too? Does the City of Moraine approve of your commercial activities in a residential zone?

The damages you agreed to pay for were not caused by mistakes, but rather through your own negligence. You even tried to sneak the vehicles you damaged past our Service Writers hoping they wouldn't notice. You damaged expensive drive-shafts, broke an expensive windshield, left installed parts loose, destroyed an air conditioning compressor, broke interior dash parts, punctured an expensive radiator, overfilled engine crankcases with oil, and the list goes on. We thought it noble of you volunteering to share in a small portion of the responsibility by reimbursing us $331.91 (and not $410).

When you asked us for a job, a complete job description was provided to you. You assured us you could meet those requirements by correctly analyzing, servicing, and repairing vehicles, being prompt arriving to work, and that you would be dependable. After you were hired, you even assured us you were physically fit for the job.

Statistically, you broke 72% of the cars you were supposed to be fixing, you were absent 34% of your employment, and you lied with respect to 50% of your hospital stays. (When we checked with the Kettering Medical Group, they had no record of your latter hospitalizations.) It was fortunate for you that our other Technicians picked up your slack, working through breaks and lunches, to clean up the problems you created.

So why didn't we give you the boot? Our generous waiting period to evaluate any new hire is 90-days. Shortly after you were hired and suddenly became ill, we felt the right thing to do was to hold your job for you until you recovered. In the beginning, we even believed you might benefit from our company-paid training programs that you ultimately chose not to attend. We met privately to review your performance, but there was little improvement. The facts are your attendance was poor at best, you damaged company-owned equipment, you damaged some of our clients' vehicles, and now you're trying to damage our business.

Frankly, based upon your performance record with us, you need to find another profession (we recommend you don't pursue a writing career, either). For the 48-years we have been serving the Miami Valley, you hold the record for being the worst employee ever hired. We really didn't relish making any of this a matter of public record, but are forced to do so in response to your libelous disparagement of our business in this public forum.

As for your claim that your calls do not get returned, you have to learn to leave messages for the person you want to talk to, Mr. Fredericks, if you want to receive any return phone calls.
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#2 Consumer Comment

nate had screwd other bosses b4 !!!!!!!!

AUTHOR: Melee - Dayton (U.S.A.)

Nates done this crap before!

i worked with nate at midas an he busted stuf their too.

my boss in midas was mad at nate alot having problems wen he did not bother to show up some times.it was always wen we wer busy.

we was always fixin crap he did not compleat or cars he broke.nate is no fun to work with.

mr moser you run a good place an it is clear that nate is lying to try to hert you.i now some guys you gave jobs to an they all like you very much.it wood be better with nate gone just taak if from me.

hope this helps you.
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#3 Consumer Comment

Wow

AUTHOR: Lovemycar333 - Fairborn (U.S.A.)

This is in regards to the last rebuttal. My main issue with your rebuttal is the fact that you say you know people who work for Kettering Automotive and that they all like Ed. What a freaking joke. No one that works there likes Ed except for the crazy crack head that works the front desk. I've heard stories about her passing out at the front desk before on a couple occasions and yet this employer that you think everyone likes so much keeps her there. This place is a total joke. Nate you are better off at a workplace where you aren't treated like dirt.
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#4 Update By Author

get out of the automotive buisness looks like you have

AUTHOR: Zunk 1 - Moraine (U.S.A.)

this man( ed moser former owner of kettering automotive) say's i'm such a bad x employee and that i should get out of the buisness. it looks like alot of people are very happy right now. while he's wasting his time writing his response on this lovely web site he ran his buisness into the ground. or should i say that he got took for almost 150k from his accountant and can't pay his taxes. look's like they got to you first. i have never lied to you ed i was at the hospital when i said i was and if you know anyone in the medical field they will tell you that the only people that are aloud to know if you are in the hospital or of your condition our the people you put on a to know list. it's called hippa look it up. i could care less about the money it pisses me off that you called me a lier. what are you a 12 year old. yes i did make many mistakes and i agree i wasn't up to snuff at the time. i haven't had one problem at my new job no come backs and no days missed. i am sorry that i caused you so much trouble i really am. i just really wasn't myself at the time. and you do over charge your customers. you can list all the stuff you want it's true i know what you should charge and you don't. when you treat peolpe all your life like dirt thats what you get in return. dirt!! looks like you got out of the business before i did. i while agree on one thing with you my writing and typing skills are horrible, but i think we can all agree the guy from midas is worse!!

and to the guy from midas it's most likely that i was fixing all of your mistakes.90% of my time thier was fixing other techs mistakes and trying to keep a high employee turn over shop from falling on it's face.
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#5 Consumer Comment

NATE IS A LIAR AND THIEF – NATE IS THE RIPOFF!

AUTHOR: Julio A. - Kettering (U.S.A.)

Ed, if you are still out there I wanted to let you know how sorry Meg and me were to hear that you closed your garage. We always knew you were not ripping us off and do not know where to go now. Who is the Nate guy anyway? Is he the moody young bald fat guy you had working in those 2 garages next to the front counter or the mouthy kid with the spiky hair and hardware store in his ears? I will tell you what Ed - this Nate guy has a big sack showing how stupid he is to all of this sites readers. His writing stinks of lies and is trying to steal away your good name. He is a liar and a thief. I know you did not let the liar do any work for me because nothing was ever broken when I came to your place to pick our cars up! Seems he should write you a check to refund all you ever paid him. I wonder do you think the liar is now a greeter at Wallmart? He could not mess up anything doing that and nobody there would ever know if he showed up or not. Hope you are doing well Ed and we know at least a hundred other people who feel the same as us. Thought you would approve us to write this on line. Ed, good luck to you and your wife Deb in the future.
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#6 Ex-Employee

worse place ever to work

AUTHOR: Ben - Fairborn (U.S.A.)

Quitting was the best thing I ever did, in fact i laughed quite hard when i herd he was going under. He made everyones lifes hell that worked there, he ripped off i dont know how many people and as they say what goes around comes around. You got yours and i hope they take everything and you are forced to live on the street. On a humorous note, as ive told my new co-workers about "IRS" automotive five of them all had the same responce, "yeah i know him he was a real asshole" thats funny they cant all be wrong. As for the last guy, you must really not known what went on while you wernt around. Im guessing thats a good thing. You go right ahead a believe his lies.
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#7 Ex-Employee

Nothing nice to say? Keep your mouth shut.

AUTHOR: Michael - Dayton (U.S.A.)

It's a shame that Kettering Automotive is no more. Ed ran the best shop in town and did it for 50 years. Ed expected me to pull my weight, but was always fair and treated me right. He was always honest, reasonable, and truly cared about his customers, too. Losing this business is a huge loss for the folks in Kettering and a huge loss for any mechanic who has never worked for a good man like Ed.

Nate and Ben, my Grandma always used to say, if you can't say something nice about someone, don't say anything at all. We'll just have to see what kind of reputation either of you have built after 50 years of whatever it is you both do.
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