#1 Owner of Company
AUTHOR: Edward - Kettering (U.S.A.)
SUBMITTED: Wednesday, July 09, 2008
POSTED: Wednesday, July 09, 2008
What an interesting tale Nathaniel, but that's all it is. A poorly written tale, too. You offered to pay for the damages you caused to some of our clients' vehicles, we accepted your offer, and then you resigned. What, you're mad because we actually accepted your payment?
By the way, no Kettering Automotive, Inc. client is ever overcharged. Prices for our services are strictly based upon a direct cost of doing business. That basis includes health insurance benefits, retirement fund contributions, workers' compensation, unemployment, property, city, state, & federal taxes, shop software updates, new equipment purchases, association memberships, training, meeting expenses, wages, mortgage payments, utilities, advertising, phone & internet services, inventory, shop maintenance, credit card processing fees, bank fees, recycling costs, and the list just keeps on going. Based upon your groundless criticism of our pricing structure, of which you had no direct knowledge of, you are showing the world how completely clueless you are in knowing what it takes to ethically operate a small business.
During your 84-day (and not 60-day) employment with our firm, you bragged to some of our employees, your former co-workers, about how busy you were fixing cars at your home. In fact, we were informed you made a significant amount of income working on cars the three weeks you left us short-handed while you were allegedly recovering from your first out-patient surgery. We wonder: do you report your extra income to the IRS? Are you selling your parts and labor without paying Ohio taxes, too? Does the City of Moraine approve of your commercial activities in a residential zone?
The damages you agreed to pay for were not caused by mistakes, but rather through your own negligence. You even tried to sneak the vehicles you damaged past our Service Writers hoping they wouldn't notice. You damaged expensive drive-shafts, broke an expensive windshield, left installed parts loose, destroyed an air conditioning compressor, broke interior dash parts, punctured an expensive radiator, overfilled engine crankcases with oil, and the list goes on. We thought it noble of you volunteering to share in a small portion of the responsibility by reimbursing us $331.91 (and not $410).
When you asked us for a job, a complete job description was provided to you. You assured us you could meet those requirements by correctly analyzing, servicing, and repairing vehicles, being prompt arriving to work, and that you would be dependable. After you were hired, you even assured us you were physically fit for the job.
Statistically, you broke 72% of the cars you were supposed to be fixing, you were absent 34% of your employment, and you lied with respect to 50% of your hospital stays. (When we checked with the Kettering Medical Group, they had no record of your latter hospitalizations.) It was fortunate for you that our other Technicians picked up your slack, working through breaks and lunches, to clean up the problems you created.
So why didn't we give you the boot? Our generous waiting period to evaluate any new hire is 90-days. Shortly after you were hired and suddenly became ill, we felt the right thing to do was to hold your job for you until you recovered. In the beginning, we even believed you might benefit from our company-paid training programs that you ultimately chose not to attend. We met privately to review your performance, but there was little improvement. The facts are your attendance was poor at best, you damaged company-owned equipment, you damaged some of our clients' vehicles, and now you're trying to damage our business.
Frankly, based upon your performance record with us, you need to find another profession (we recommend you don't pursue a writing career, either). For the 48-years we have been serving the Miami Valley, you hold the record for being the worst employee ever hired. We really didn't relish making any of this a matter of public record, but are forced to do so in response to your libelous disparagement of our business in this public forum.
As for your claim that your calls do not get returned, you have to learn to leave messages for the person you want to talk to, Mr. Fredericks, if you want to receive any return phone calls.
#6 Ex-Employee
AUTHOR: Ben - Fairborn (U.S.A.)
SUBMITTED: Saturday, December 06, 2008
POSTED: Saturday, December 06, 2008
Quitting was the best thing I ever did, in fact i laughed quite hard when i herd he was going under. He made everyones lifes hell that worked there, he ripped off i dont know how many people and as they say what goes around comes around. You got yours and i hope they take everything and you are forced to live on the street. On a humorous note, as ive told my new co-workers about "IRS" automotive five of them all had the same responce, "yeah i know him he was a real asshole" thats funny they cant all be wrong. As for the last guy, you must really not known what went on while you wernt around. Im guessing thats a good thing. You go right ahead a believe his lies.
#7 Ex-Employee
AUTHOR: Michael - Dayton (U.S.A.)
SUBMITTED: Monday, December 08, 2008
POSTED: Monday, December 08, 2008
It's a shame that Kettering Automotive is no more. Ed ran the best shop in town and did it for 50 years. Ed expected me to pull my weight, but was always fair and treated me right. He was always honest, reasonable, and truly cared about his customers, too. Losing this business is a huge loss for the folks in Kettering and a huge loss for any mechanic who has never worked for a good man like Ed.
Nate and Ben, my Grandma always used to say, if you can't say something nice about someone, don't say anything at all. We'll just have to see what kind of reputation either of you have built after 50 years of whatever it is you both do.