Wooten's OC Mobile Mechanic
Lake Forest California
United States of America
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Wooten's OC Mobile Mechanic Jim Wooten, Zack Wooten car repair, work not done, overcharged, fraud, conversion, hung up, no response, dishonest Lake Forest, California
*Consumer Comment: THE WHOOTEN'S ARE CROOKS
2Author
2Consumer
0Employee/Owner
Jim Wooten was hired to work on 2 vehicles owned by my son. One vehicle he had us tow to his house, where he said he would work on it. He failed to provide any written estimates.
My son paid him for parts for the first vehicle, and for the one that was towed to his house, he was paid $500 cash for an engine rebuild.
During the 4 1/2 months he had the vehicle, he would tell us he was working on it, but he was busy. At one point, he told us the engine had been rebuilt, was running great, but there was a problem with the transmission. This transmission had been rebuilt about 2 years prior. He told us the shop who replaced the tranny had used one that didn't fit, and that the guy had drilled holes in the flex plate.
After a while, he stopped answering his phone. Calls were not returned. Then when we would call his son, Zack Wooten, who also works the business, he'd either not answer, not return calls, or if he accidentally answered, he'd simply hang up.
We received a notice in late July, 2011, that the vehicle that was supposed to be at his house had been towed, and that it would be auctioned off on August 15, 2011. Both my son and I called, and again, no answer, hung up on, etc. The one call back my son received (they refused to call me) was to inform him that they were going to wait for the auction to "buy it back, cuz it's cheaper". But they didn't receive any notices and had no idea when it would be auctioned off. And, even if they did buy it back at auction, it shouldn't have to have happened, AND we would still be responsible for the balance of the impound fees.
When we paid to get the car out of impound, we also had to have a new key made, which required a new ignition switch. The car was full of crap, clothing, papers, ZigZags, beer bottles, trash, etc. There was a beer can in the engine compartment.
We had it towed to a reputable shop. They took one look at it and said that they hadn't even opened the engine. All they had done was removed the radiator and left it in the bed of the truck.
They took $1,300 from my son, and have done nothing on either car. They were responsible for one, and allowed it to be towed, costing us close to $1,500, not to mention the tickets the car had gotten that were simply tossed into the front of the truck.
They lied to us, they knew they weren't working on the car when they told us they were and had. They are guilty of conversion of the car, since they allowed someone else to take it without our consent. They defrauded us out of about $1,300, as well as costing us another $1,500.
They also use the name "OC Mobile Mechanic". That is a name that has been used by over 20 years for a reputable mobile mechanic in Orange County. They get people to hire them based on Nick's reputation, then rip them off.
Click Here to read other Ripoff Reports on Wooten s OC Mobile
REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: oc mobile mechanics - mission viejo (United States of America)
SUBMITTED: Wednesday, August 10, 2011
POSTED: Wednesday, August 10, 2011
recieved 1300 dollars on a 5000 dollar job....you get what you pay for!!!!!if you wanted your car fixed and not towed then you should of not told us you were broke and gave us more money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#2 Update By Author
AUTHOR: Netty - Anaheim Hills (United States of America)
SUBMITTED: Wednesday, August 10, 2011
POSTED: Wednesday, August 10, 2011
In response to Wooten's rebuttal, they stopped returning calls, so we never said we were out of money, nor did they ever ask for any more money. The last sums requested were paid, that being $500 for the engine rebuild. As for the $5,000 they NOW say we owe, neither my son nor myself have seen any estimate, or bill, or any other piece of paper that indicates the work to be performed. Which, I believe, is a requirement of all automotive mechanics.
After filing my complaint with the Bureau of Automotive Repairs, I discovered that neither Jim, Zack or Wooten's OC Mobile Mechanic are registered with the Bureau of Automotive Repairs. Yet another good reason to research any automotive company before you give them your car.
#3 Consumer Comment
AUTHOR: mr rik - miami (USA)
SUBMITTED: Thursday, August 11, 2011
POSTED: Thursday, August 11, 2011
#4 Owner of Company
AUTHOR: oc mobile mechanics - lake forest (United States of America)
SUBMITTED: Wednesday, December 14, 2011
POSTED: Wednesday, December 14, 2011
i will say it one more time this lady is crazy they wanted a motor rebuild for next to free i have to be paid for my time, labor, parts and storage of the one car for 6 months!!!she was also supposed to help my dad with some lawyer work and she did nothing at all...i did a certain amount of work on both cars but i did not finish the cars because i have finished cars in the past for people and when it comes time to pay they just don't have it!!!she says i ripped her off and she tells everyone watch out...well i have 30 customers from this past month and they are all happy with there cars running and i could use them for references...AND THEY ALL GOT THE PARTS THAT WERE NO GOOD AND SAW ME PUTTING ON THE NEW PARTS!!!
SHE IS THE ONE WHO IS A FRAUD!!!AND WE ONLY WORK ON CARS BUSINESS TO BUSINESS THAT'S WHY THE BAR HAS NOTHING TO DO WITH THIS OR ANY OTHER COMPANY TRUCKS CARS OR FORKLIFTS I WORK ON AND I WORK ON BOATS IN THE SUMMER!!!Crazy lady wants her cars fixed for free??????would you fix her cars for next to nothing????
AND I NOTIFIED THE LADY AND HER SON TO PICK THERE CAR UP IF THEY COULD NOT COME TOGETHER WITH MORE MONEY AND THEY INSTEAD TRY TO THREATEN ME AND MY FATHER SO I CALLED A COUPLE MORE TIMES AND LEFT A MESSAGE WITH THEM TO PICK THERE CAR UP OR IT WOULD BE TOWED....AND THAT IS EXACTLY WHAT HAPPENED!!!!!
I HAVE GREAT REFERENCES FROM 20 OTHER CUSTOMERS IF ANYONE DOUBTS MY REBUTTAL THE HONEST TRUTH IS YOU GET WHAT U PAY FOR...IF YOU HAVE THE MONEY FOR THE PARTS AND OUR LABOR THEN YOUR CAR WILL BE FIXED FOR SURE....BUT IF YOU DO NOT HAVE THE MONEY THE WORST THING YOU COULD DO IS TELL ME THAT YOU WILL HAVE THE MONEY LATER AND THEN BEG ME TO FIX IT FIRST AND ONCE IT IS RUNNING YOU WILL PAY ME THE PROBLEM IS NO ONE EVER HAS THE MONEY THEY ALWAYS WANT THE CAR BACK FIRST WITH OUT PAYING. YOU CAN'T GET A CHEESEBURGER AND THEN PAY FOR IT THE NEXT DAY SO DON'T ASK FOR THE CAR TO BE FIXED WHEN YOU DON'T HAVE THE MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#5 Consumer Comment
AUTHOR: rj - trabuco canyon (United States of America)
SUBMITTED: Saturday, January 21, 2012
POSTED: Saturday, January 21, 2012
I am reading the responses of the Whooten's and it's really hilarious. Hey Zack, both you and your father are the worst form of grifters we have ever seen. You take on jobs, alot of them in Dana Point harbor-DOES THAT RING A BELL?, and you thieves take upfront money, dont do any work, destroy the boats you work on, move into these boats and turn them into cesspools. The sheriff's know you two guys very well and are currently actively looking for both of you. There is also a detective from the orange county fraud division looking for you and there is an open investigation. So don't even attempt to make comments like that, namely regarding your reputation and happy clients. The truth is that you both are criminals and your happy clients are fictitious. I did some checking at the courthouse and the both of you have quite a few unhappy clients that have sued your sorry rearends for fraud. In fact, in one instance, the laguna hills police department had to assist in recovering a consumers boat that you guys had tried to rip off. You guys are really a piece of work. And if you two try to rebut this, I promise you I will post more of your shenanigans on this site. I have done a lot of homework on your backgrounds and there is alot more to talk about. And if I happen to see you two anywhere near Dana Point, I will get the sheriff's to pick you up faster than you can spit. And don't even try to badmouth anybody's comments regarding your business practices. Jim and Zack- UNFORTUNATELY FOR YOU, THESE TICKED OFF PEOPLE ARE ALL TELLING THE TRUTH AND YOU ARE NOT. SO STOP THE LYING!!