Disclaimer:
ANY WRONG DOING IN THIS ENTIRE DOCUMENT IS (ALLEGED) just as UFO's do not exist..
4 Wheel Parts has an "Unsatisfactory Performance Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging
*Poor Installation
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise /Missing Items/ Incorrect Items
Mechanics placed outer sidewall down on bedliner ruining the look of the brand new spare tire and refused to replace it. There have also been a "myraid" of complaints with these PRO COMP Tires developing SEVERE Tire Pulls and bulges in their treads at 8,000, 12,000, and 20,000 miles
Mechanics dripped installation silicone into the oil pan of my brand new truck when it only had 5,811 miles while attempting to install a supercharger. This, "Improper Installation" caused silicone to restrict the oil pick-up filter screen and other parts of the engine causing overheating and detonation.
Independent mechanics stated that this "Improper Installation" by 4 Wheel Parts caused the engine to "GRENADE." Shamefully, 11 months have passed and 4 Wheel Parts are still trying to get out of replacing the vehicles engine.
I ordered from and had 4WP Mechanics install a brand new DENALI instrument cluster into my chevy truck for additional temperature gauges. Their mechanics installed this cluster with (ZERO MILES) never sending it out to have it re-calibrated to my vehicles original miles of 5,811 violating several STATE/FEDERAL laws in the process. I complained to them and they responded by stating, "Have you smogged your truck yet, then the DMV will never know. The representative continued, "Do you see my Dodge truck out there, I'm 18,000 miles over my LEASE, I just put in a (ZERO MILE) cluster."
Not only did this 4WP sales rep. commit LEASE FRAUD, he committed auto manufacture warranty FRAUD as well. The question is, how many times had they done this.
State Ininvestigators are also reviewing reports/conducting personal interviews, and have even conducted full entire audits of business records to date.
4WP so-called ASE certified mechanics made yet an "Improper Instalation" whe it came to installing a "REAR DIFF SKID PLATE."
Mechanics pressed against/pinched the rear parking brake cable partially activating the rear wheel brakes.
This condition is extremely dangerous due to the fact that it direclty effects the stopping performance (anti-lock) braking system of the vehicle during all driving conditions; increasing stopping distance.It is expected that the Burea of Automotive Repair will issue a stiff violation/one day shutdown of their business and/or both.
State Investigators are coming to a conclusion/close regarding the incident of making gross product performance misrepresentations and selling of a non-compatible High Performance Gibson Exhaust System for my truck. The manager one again pushed this product on to me stating that, "I required it for my supercharger and my stock system diamater was only 2 1/2 inches wide v.s the 3 inch Gibson. This was a complete misrepresentation of the facts regarding both untis. These employees used pressure of speech tactics and double team tactics to get me to agree on purchasing this item.
This Gibson unit made a "Resonnace" sound that would penetrate the drivers cab at or about 1,800 R.P.M. & 2,800 R.P.M as if someone was blowing over a coke bottle next to you. I decided to drive out to the the Main Gibson Factory Corporation and speak to the designers directly. Gibson members stated, "The Gibsone is a very High Performance Exhaust system moving air at
143 CFM (cubic feet per min).
However, this Gibson Exhaust unit was never designed to handle the massive air flow that a supercharger puts out. 4WP should have never sold you and installed this system on your vehicle, that's what our 1-800 phone numbers are listed for. I went back to the 4WP staff and relayed the information to them, "Obtaining an answer of, "That's B.S." which clearly leaves someone an impression of the mentallity and poor service at 4WP. Then I made the formal requests for a full refund for the $399.00 Gibson exhaust system and for them to replace my stock $406.00 factory exhaust system. Initially 4WP agreed apon this and then began to drag its feet.......waiting 1.5 weeks for a replacement factory stock exhaust, when one at the time could be ordered and obtained in just(4) days. Then the delay turned into (3) weeks then purposely to over 1.5 months. 4WP was now in breach of their contractual obligation and was clearly trying to frustrate me to just leave and go elsewhere. Little did they know that they were tape recorded on several occasions
Investigators also noticed that 4 Wheel Parts so-called ASE Certified Mechanics again completed an, "Improper Installation" when simply attempting to install my Giant PIAA lights onto my pre-runner bar. The report reads something like, "Washer size selected for installation application too small causing cracks to form in the mounting tabs." I took my brand new truck back to 4WP and they attempted every, "Used car dealership excuse that I have ever heard upon me." They first stated, "You ordered a street version "Pre-runner bar" and it was never designed to take the abuse that you put it through on the street." I replied, "First of all, I have not done what you claim and furthermore show it to me in writting that this pre-runner bar is a street version only." He could not find it anywhere. "Well, I'm gonna have to call my General Manager and he'll get in touch with you directly, but as expected he never did." I ended up spending the same amount as I spent for the entire pre-runner bar itself to repair and powder coat it of $180.00
CLICK HERE to see A copy of their BBB Unsatisfactory Performance Record is available at www.labb.org.If an, "Improper Installation/Fraud Has Been Committed on Your Vehicle and/or you feel that you have been ripped-off by 4 Wheel Parts, begin by sending reports/complaints at the following web sites/offices below.
Then for BEST results, you must send a written complaint to the D.A.'s Consumer Protection Division of your state below as well:
If you absolutely love the service at 4 Wheel Parts then send an email to president@4wheelparts.com. tel. 310-900-5528 fax 310-900-5580 (fair and balanced)
www.badbusinessbureau.com/
www.bbb.org/
www.autorepair.ca.gov
Bureau of Automotive Repair
400 R Street, Suite 5200
Sacramento, CA 95814
916-322-3333
Orange County District Attorney
Consumer Protection Division
Mr. Joe D'Agostino
401 Civic Center Drive
Santa Ana, CA 92701
Consumer Protection Division
Los Angeles County District Attorney's Office
201 North Figueroa St., Suite 1600
Los Angeles, CA 90012
Arizona
State Offices
Chief Counsel
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix AZ 85007
602-542-3702
602-542-5763 (consumer information and complaints)
Toll free in AZ: 1-800-352-8431
TDD: 602-542-5002
Fax: 602-542-4579
Web site: www.ag.state.az.us
Assistant Attorney General
Office of the Attorney General
Consumer Protection
400 West Congress South Bldg., Suite 315
Tucson AZ 85701
520-628-6504
Toll free in AZ: 1-800-352-8431
Fax: 520-628-6532
Web site: www.ag.state.az.us
County Offices
Cochise County Attorney's Office
Post Office Drawer CA
Bisbee AZ 85603
520-432-9377
Fax: 520-432-4280
County Attorney
Greenlee County Attorney's Office
PO Box 1717
Clifton AZ 85533
928-865-4108
Fax: 928-865-4665
County Attorney
Coconino County Attorney's Office
110 East Cherry Ave.
Flagstaff AZ 86001
928-779-6518
Fax: 928-779-5618
Pinal County Attorney
Pinal County Attorney's Office
PO Box 887
Florence AZ 85232
520-868-6271
Fax: 520-868-6521
County Attorney
Gila County Attorney's Office
1400 East Ash St.
Globe AZ 85501
928-425-3231 ext. 298
Fax: 928-425-3720
County Attorney
Navajo County Attorney's Office
PO Box 668
Holbrook AZ 86025
928-524-4026
Fax: 928-524-4244
County Attorney
Mohave County Attorney's Office
315 North 4th St.
P.O. Box 7000
Kingman AZ 86402-7000
928-753-0719
Fax: 928-753-2669
County Attorney
Santa Cruz County Attorney's Office
2150 North Congress Dr., Ste 201
Nogales AZ 85621
520-375-7780
Fax: 520-761-7859
La Paz County Attorney
County Attorney
1320 Kofa Ave.
Parker AZ 85344
928-669-6118
Fax: 928-669-2019
County Attorney
Yavapai County Attorney's Office
Yavapai County Courthouse
255 East Gurley
Prescott AZ 86301
928-771-3344
Fax: 928-771-3110
County Attorney
Graham County Attorney's Office
Graham County Courthouse
800 West Main
Safford AZ 85546
928-428-3620
Fax: 928-428-7200
County Attorney
Apache County Attorney's Office
PO Box 637
St. Johns AZ 85936
928-337-7560
Fax: 928-337-2427
County Attorney
Yuma County Attorney's Office
168 South Second Ave.
Yuma AZ 85364
928-329-2270
Fax: 928-329-2284
Arkansas
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
323 Center St.
Suite 200
Little Rock AR 72201
California
State Offices
Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento CA 95827
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-255-1369
Web site: www.autorepair.ca.gov
Director
California Department of Consumer Affairs
400 R St.
Suite 3000
Sacramento CA 95814
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free in CA: 1-800-952-5210
TDD/TTY: 916-322-1700 or 1-800-326-2297
Web site: www.dca.ca.gov
Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento CA 94244-2550
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
Web site: www.caag.state.ca.us
County Offices
Supervising Deputy District Attorney
Criminal Division
Kern County District Attorney's Office
1215 Truxtun Ave.
3rd Floor
Bakersfield CA 93301
661-868-2350
Fax: 661-868-2135
Deputy District Attorney
Consumer Affairs Unit
Solano County Distict Attorney's Office
600 Union Ave.
Fairfield CA 94533
707-421-6859
707-421-6800
Fax: 707-421-7986
Senior Deputy District Attorney
Business Affairs Unit
Fresno County District Attorney's Office
1250 Van Ness Ave.
2nd Floor
Fresno CA 93721
559-488-3836
559-488-3156
Fax: 559-495-1315
Director
Los Angeles County Department of Consumer Affairs
500 West Temple St.
Room B-96
Los Angeles CA 90012-2706
213-974-1452
Fax: 213-687-0233
Web site: consumer-affairs.co.la.ca.us
Senior Deputy District Attorney
Contra Costa County District Attorney's Office
627 Ferry St.
Martinez CA 94553
925-646-4620
Fax: 925-646-4683
Deputy District Attorney
Consumer Fraud Unit
Stanislaus County District Attorney's Office
PO Box 442
Modesto CA 95353-0442
209-525-5550
Fax: 209-525-5545
Web site: www.stanislaus-da.org
District Attorney
Consumer Affairs Division
Napa County District Attorney's Office
931 Parkway Mall
P.O. Box 720
Napa CA 94559
707-253-4211
707-253-4059
Fax: 707-253-4041
Deputy in Charge
Consumer & Environmental Unit
San Mateo County District Attorney's Office
400 County Center
3rd Floor
Redwood City CA 94063
650-363-4651
Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
PO Box 749
906 G Street, Ste 700
Sacramento CA 95812-0749
916-874-6174
Fax: 916-874-7660
Monterey County District Attorney
Consumer Protection Division
PO Box 1131
Salinas CA 93902
831-755-5073
Fax: 831-755-5608
Division Chief
San Diego County District Attorney's Office
330 W. Broadway, Suite 700
San Diego CA 92101
619-531-4070
Fax: 619-531-4481
Web site: www.sandiegoda.com
Consumer and Environmental Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco CA 94103
415-551-9595 (public inquiries)
Fax: 415-551-9504
Web site: www.ci.sf.ca.us/casf/
Supervising Deputy District Attorney
Santa Clara County District Attorney's Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose CA 95110
408-792-2880 (consumer protection)
408-792-2881 (small claims advisory)
Fax: 408-279-8742
Web site: www.santaclara-da.org
Director
Economic Crime Division
Consumer Fraud Department
County Government Center
1050 Monterey Street, Room 235
San Luis Obispo CA 93408
805-781-5856
Fax: 805-781-1173
Web site: www.sloda.com
Mediation Coordinator
Marin County Mediation Services
4 Jeannette Prandi Way
San Rafael CA 94903
415-499-7454
Fax: 415-499-3673
Consumer Protection Division
Marin County District Attorney's Office
Hall of Justice, Room 130
3501 Civic Center Drive
San Rafael CA 94903
415-499-6495
Fax: 415-499-3719
E-mail: consumer@co.marin.ca.us
Web site: co.marin.ca.us/depts/DA/main/index.cfm
Senior Deputy District Attorney
Consumer Protection Unit
Santa Barbara County District Attorney's Office
1105 Santa Barbara St.
Santa Barbara CA 93101
805-568-2300
Fax: 805-568-2398
Coordinator
Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean St.
Room 200
Santa Cruz CA 95060
831-454-2050
TDD/TTY: 831-454-2123
Fax: 831-454-2920
E-mail: dat155@co.santa-cruz.ca.us
Web site: www.CO.Santa-Cruz.CA/US
Supervising Deputy District Attorney
San Joaquin County District Attorney's Office
Consumer Affairs Prosecution Unit
222 East Weber, Room 412
P.O. Box 990
Stockton CA 95202
209-468-9321
Fax: 209-468-0314
District Attorney
Mendocino County District Attorney's Office
PO Box 1000
Ukiah CA 95482
707-463-4211
Fax: 707-463-4687
Supervisor
Consumer Mediation Section
Ventura County District Attorney's Office
800 South Victoria Ave.
Ventura CA 93009
805-654-3110
Fax: 805-648-9255
Web site: www.ventura.org/vcda
Consumer Fraud and Environmental Prosecution Unit
Tulare County District Attorney's Office
221 S. Mooney Blvd. Room 224
Visalia CA 93291
559-733-6411
Fax: 559-730-2658
Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
West Santana CA 92701
714-347-8706
Fax: 714-568-1250
City Offices
Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main St.
1600 City Hall East
Los Angeles CA 90012
213-485-4515
Fax: 213-847-0402
E-mail: dkass@atty.lacity.org
Head Deputy City Attorney
Consumer and Environmental Protection Unit
San Diego City Attorney's Office
1200 Third Ave.
Suite 700
San Diego CA 92101-4106
619-533-5600
Web site: www.sannet.gov/city-attorney
Deputy City Attorney
Consumer Protection and Fair Housing
1685 Main St.
Room 310
Santa Monica CA 90401
310-458-8336
Fax: 310-395-6727
E-mail: consumers@ci.santa-monica.ca.us
Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/
Colorado
State Offices
Consumer Protection Division
Colorado Attorney General's Office
1525 Sherman St.
5th Floor
Denver CO 80203-1760
303-866-5079
Toll free: 1-800-222-4444
Fax: 303-866-5443
County Offices
Chief Deputy District Attorney
Economic Crime Division
El Paso and Teller Counties District Attorney's Office
105 East Vermijo, Suite 205
Colorado Springs CO 80903-2083
719-520-6002
Fax: 719-520-6006
E-mail: david_zook@co.el-paso.co.us
Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp
Chief Deputy District Attorney
Denver District Attorney's Economic Crimes Unit
303 West Colfax Ave., Ste 1300
Denver CO 80204
720-913-9179
TDD/TTY: 720-913-9182
Fax: 720-913-9177
Web site: www.denverda.org
District Attorney
Archuleta, LaPlata and San Juan Counties District Attorney's Office
PO Drawer 3455
Durango CO 81302
970-247-8850
Fax: 970-259-0200
District Attorney
Weld County District Attorney's Office
PO Box 1167
Greeley CO 80632
970-356-4010
Fax: 970-352-8023
District Attorney
Pueblo County District Attorney's Office
201 West 8th St., Suite 801
Pueblo CO 81003
719-583-6030
Fax: 719-583-6666
Connecticut
State Offices
Commissioner
Department of Consumer Protection
165 Capitol Ave.
Hartford CT 06106
860-713-6300
Toll free in CT: 1-800-842-2649
Fax: 860-713-7239
Web site: www.state.ct.us/dcp
City Offices
Director of Consumer Protection
City of Middletown
245 DeKoven Dr.
PO Box 1300
Middletown CT 06457-1300
860-344-3491
TDD: 860-344-3521
Fax: 860-344-3561
E-mail: phil.cacciola@cityofmiddleton.com
Delaware
State Offices
Director
Fraud and Consumer Protection Division
Office of the Attorney General
820 North French St.
5th Floor
Wilmington DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424
Fax: 302-577-6499
Web site: www.state.de.us/attgen/
Director, Consumer Protection Unit
Consumer Protection Unit
Office of Attorney General
820 North French St.
5th Floor
Wilmington DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424 Delaware Residents Only
Fax: 302-577-3090
Web site: www.state.de.us/attgen/
District of Columbia
District of Columbia Offices
Senior Counsel
Office of the Corporation Counsel
441 4th St. NW
Suite 450-N
Washington DC 20001
202-442-9828 (consumer hotline)
Fax: 202-727-6546
Florida
State Offices
Assistant Deputy Attorney General
Economic Crimes Division
Office of the Attorney General
110 SE 6th St.
Fort Lauderdale FL 87001
954-712-4600
1-866-9-NO-SCAM
Fax: 954-712-4658
Web site: http://myfloridalegal.com
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
135 West Central Blvd. Suite 1000
Orlando FL 32801
407-999-5588
1-866-9-NO-SCAM
Fax: 407-245-0365
Web site: http://myfloridalegal.com
Assistant Deputy Attorney General
Economic Crimes Division
PL-01 The Capitol
Tallahassee FL 32399
850-414-3600
1-866-9-NO-SCAM
Fax: 850-414-4483
Web site: http://myfloridalegal.com
Director of Multi-State Litigation and Intergovernmental Affairs
Office of the Attorney General
PL-01 The Capitol
Tallahassee FL 32399
850-414-3300
1-866-9-NO-SCAM
Fax: 850-410-2672
Web site: http://myfloridalegal.com
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
Concourse Center 4
3507 E. Frontage Rd. Suite 325
Tampa FL 33607
813-287-7950
1-866-9-NO-SCAM
Fax: 813-281-5515
Web site: http://myfloridalegal.com
Assistant Attorney General
Economic Crimes Division
Office of the Attorney General
1515 N. Flagler Ave., Suite 900
West Palm Beach FL 33401
561-837-5000
1-866-9-NO-SCAM
Fax: 561-837-5109
Web site: http://myfloridalegal.com
County Offices
Director
Pinellas County Office of Consumer Protection
15251 Roosevelt Blvd
Suite 209
Clearwater FL 33760
727-464-6200
TDD/TTY: 727-464-6088
Fax: 727-464-6129
Web site: www.pinellascounty.org
Director
Broward County Consumer Affairs Division
115 South Andrews Ave.
A460
Fort Lauderdale FL 87001
954-765-5350, ext. 232
Fax: 954-765-5309
E-mail: mfandel@broward.org
Web site: www.broward.org/consumer
Chief, Assistatn State Attorney
Dade County Economic Crime Unit
Office of the State Attorney
1350 NW 12th Ave.
5th Floor, Graham Building
Miami FL 33136-2111
305-547-0671
Fax: 305- 547-0717
Director
Consumer Services Department
Miami-Dade County
140 West Flagler St.
Suite 903
Miami FL 33130
305-375-3677 (Consumer Hotline)
TDD/TTY: 305-375-4177
Fax: 305-375-4120
E-mail: consumer@miamidade.gov
Web site: www.co.miami-dade.fl.us/csd
Investigator
Pasco County Consumer Affairs Division
7530 Little Road
New Port Richey FL 34654
727-847-8106
352-521-5179
Fax: 727-847-8191
Chief Investigator
Orange County Consumer Fraud Unit
415 North Orange Ave.
P.O. Box 1673
Orlando FL 32802
407-836-2490
Fax: 407-836-1210
E-mail: fraudhelp@sao9.org
Web site: www.orangecountyfl.net
Texas
State Offices
Assistant Attorney General
Consumer Protection/ Austin Regional Office
PO Box 12548
Austin TX 78711-2548
512-463-2185
Fax: 512-463-8301
Web site: www.oag.state.tx.us
Assistant Attorney General and Chief
Consumer Protection Division
Office of Attorney General
PO Box 12548
Austin TX 78711-2548
512-463-2070
Fax: 512-463-8301
Public Counsel
Office of Public Insurance Counsel
333 Guadalupe
Suite 3-120
Austin TX 78701
512-322-4143
Fax: 512-322-4148
E-mail: rod.bordelon@mail.capnet.state.tx.us
Web site: www.opic.state.tx.us
Assistant Attorney General
Consumer Protection/Houston Regional Office
Office of the Attorney General
808 Travis, Suite 812
Houston TX 77002
713-223-5886, ext. 118
Fax: 713-223-5821
E-mail: john.owens@oag.state.tx.us
James
Seal Beach, California
U.S.A.
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