• Report: #104095

Complaint Review: 4 Wheel Parts - Pro Comp Tire

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Read how Ripoff Report saves consumers millions.

  • Submitted: Tuesday, August 17, 2004
  • Last Posting: Monday, February 07, 2005
  • Reported By:Newport Beach California
4 Wheel Parts - Pro Comp Tire
801 W. Artesia St. Compton California 90221 U.S.A.

4 Wheel Parts ripoff Has an UNSATISFACTORY RECORD with the Better Business Bureau Compton Nationwide


11Author 5Consumer 1Employee/Owner

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Disclaimer: ANY WRONG DOING IN THIS ENTIRE DOCUMENT IS (ALLEGED) just as UFO's do not exist..


4 Wheel Parts has an "Unsatisfactory Performance Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging
*Poor Installation
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise /Missing Items/ Incorrect Items


Mechanics placed outer sidewall down on bedliner ruining the look of the brand new spare tire and refused to replace it. There have also been a "myraid" of complaints with these PRO COMP Tires developing SEVERE Tire Pulls and bulges in their treads at 8,000, 12,000, and 20,000 miles


Mechanics dripped installation silicone into the oil pan of my brand new truck when it only had 5,811 miles while attempting to install a supercharger. This, "Improper Installation" caused silicone to restrict the oil pick-up filter screen and other parts of the engine causing overheating and detonation.

Independent mechanics stated that this "Improper Installation" by 4 Wheel Parts caused the engine to "GRENADE." Shamefully, 11 months have passed and 4 Wheel Parts are still trying to get out of replacing the vehicles engine.



I ordered from and had 4WP Mechanics install a brand new DENALI instrument cluster into my chevy truck for additional temperature gauges. Their mechanics installed this cluster with (ZERO MILES) never sending it out to have it re-calibrated to my vehicles original miles of 5,811 violating several STATE/FEDERAL laws in the process. I complained to them and they responded by stating, "Have you smogged your truck yet, then the DMV will never know. The representative continued, "Do you see my Dodge truck out there, I'm 18,000 miles over my LEASE, I just put in a (ZERO MILE) cluster."
Not only did this 4WP sales rep. commit LEASE FRAUD, he committed auto manufacture warranty FRAUD as well. The question is, how many times had they done this.




State Ininvestigators are also reviewing reports/conducting personal interviews, and have even conducted full entire audits of business records to date.

4WP so-called ASE certified mechanics made yet an "Improper Instalation" whe it came to installing a "REAR DIFF SKID PLATE."
Mechanics pressed against/pinched the rear parking brake cable partially activating the rear wheel brakes.

This condition is extremely dangerous due to the fact that it direclty effects the stopping performance (anti-lock) braking system of the vehicle during all driving conditions; increasing stopping distance.


It is expected that the Burea of Automotive Repair will issue a stiff violation/one day shutdown of their business and/or both.


State Investigators are coming to a conclusion/close regarding the incident of making gross product performance misrepresentations and selling of a non-compatible High Performance Gibson Exhaust System for my truck. The manager one again pushed this product on to me stating that, "I required it for my supercharger and my stock system diamater was only 2 1/2 inches wide v.s the 3 inch Gibson. This was a complete misrepresentation of the facts regarding both untis. These employees used pressure of speech tactics and double team tactics to get me to agree on purchasing this item.

This Gibson unit made a "Resonnace" sound that would penetrate the drivers cab at or about 1,800 R.P.M. & 2,800 R.P.M as if someone was blowing over a coke bottle next to you. I decided to drive out to the the Main Gibson Factory Corporation and speak to the designers directly. Gibson members stated, "The Gibsone is a very High Performance Exhaust system moving air at
143 CFM (cubic feet per min).

However, this Gibson Exhaust unit was never designed to handle the massive air flow that a supercharger puts out. 4WP should have never sold you and installed this system on your vehicle, that's what our 1-800 phone numbers are listed for. I went back to the 4WP staff and relayed the information to them, "Obtaining an answer of, "That's B.S." which clearly leaves someone an impression of the mentallity and poor service at 4WP.


Then I made the formal requests for a full refund for the $399.00 Gibson exhaust system and for them to replace my stock $406.00 factory exhaust system. Initially 4WP agreed apon this and then began to drag its feet.......waiting 1.5 weeks for a replacement factory stock exhaust, when one at the time could be ordered and obtained in just(4) days. Then the delay turned into (3) weeks then purposely to over 1.5 months. 4WP was now in breach of their contractual obligation and was clearly trying to frustrate me to just leave and go elsewhere. Little did they know that they were tape recorded on several occasions


Investigators also noticed that 4 Wheel Parts so-called ASE Certified Mechanics again completed an, "Improper Installation" when simply attempting to install my Giant PIAA lights onto my pre-runner bar. The report reads something like, "Washer size selected for installation application too small causing cracks to form in the mounting tabs."

I took my brand new truck back to 4WP and they attempted every, "Used car dealership excuse that I have ever heard upon me." They first stated, "You ordered a street version "Pre-runner bar" and it was never designed to take the abuse that you put it through on the street." I replied, "First of all, I have not done what you claim and furthermore show it to me in writting that this pre-runner bar is a street version only." He could not find it anywhere. "Well, I'm gonna have to call my General Manager and he'll get in touch with you directly, but as expected he never did." I ended up spending the same amount as I spent for the entire pre-runner bar itself to repair and powder coat it of $180.00

CLICK HERE to see A copy of their BBB Unsatisfactory Performance Record is available at www.labb.org.

If an, "Improper Installation/Fraud Has Been Committed on Your Vehicle and/or you feel that you have been ripped-off by 4 Wheel Parts, begin by sending reports/complaints at the following web sites/offices below.

Then for BEST results, you must send a written complaint to the D.A.'s Consumer Protection Division of your state below as well:

If you absolutely love the service at 4 Wheel Parts then send an email to president@4wheelparts.com. tel. 310-900-5528 fax 310-900-5580 (fair and balanced)

www.badbusinessbureau.com/

www.bbb.org/

www.autorepair.ca.gov

Bureau of Automotive Repair

400 R Street, Suite 5200

Sacramento, CA 95814

916-322-3333

Orange County District Attorney

Consumer Protection Division

Mr. Joe D'Agostino

401 Civic Center Drive

Santa Ana, CA 92701

Consumer Protection Division

Los Angeles County District Attorney's Office

201 North Figueroa St., Suite 1600

Los Angeles, CA 90012

Arizona

State Offices

Chief Counsel

Consumer Protection and Advocacy Section

Office of the Attorney General

1275 West Washington St.

Phoenix AZ 85007

602-542-3702

602-542-5763 (consumer information and complaints)

Toll free in AZ: 1-800-352-8431

TDD: 602-542-5002

Fax: 602-542-4579

Web site: www.ag.state.az.us

Assistant Attorney General

Office of the Attorney General

Consumer Protection

400 West Congress South Bldg., Suite 315

Tucson AZ 85701

520-628-6504

Toll free in AZ: 1-800-352-8431

Fax: 520-628-6532

Web site: www.ag.state.az.us

County Offices

Cochise County Attorney's Office

Post Office Drawer CA

Bisbee AZ 85603

520-432-9377

Fax: 520-432-4280

County Attorney

Greenlee County Attorney's Office

PO Box 1717

Clifton AZ 85533

928-865-4108

Fax: 928-865-4665

County Attorney

Coconino County Attorney's Office

110 East Cherry Ave.

Flagstaff AZ 86001

928-779-6518

Fax: 928-779-5618

Pinal County Attorney

Pinal County Attorney's Office

PO Box 887

Florence AZ 85232

520-868-6271

Fax: 520-868-6521

County Attorney

Gila County Attorney's Office

1400 East Ash St.

Globe AZ 85501

928-425-3231 ext. 298

Fax: 928-425-3720

County Attorney

Navajo County Attorney's Office

PO Box 668

Holbrook AZ 86025

928-524-4026

Fax: 928-524-4244

County Attorney

Mohave County Attorney's Office

315 North 4th St.

P.O. Box 7000

Kingman AZ 86402-7000

928-753-0719

Fax: 928-753-2669

County Attorney

Santa Cruz County Attorney's Office

2150 North Congress Dr., Ste 201

Nogales AZ 85621

520-375-7780

Fax: 520-761-7859

La Paz County Attorney

County Attorney

1320 Kofa Ave.

Parker AZ 85344

928-669-6118

Fax: 928-669-2019

County Attorney

Yavapai County Attorney's Office

Yavapai County Courthouse

255 East Gurley

Prescott AZ 86301

928-771-3344

Fax: 928-771-3110

County Attorney

Graham County Attorney's Office

Graham County Courthouse

800 West Main

Safford AZ 85546

928-428-3620

Fax: 928-428-7200

County Attorney

Apache County Attorney's Office

PO Box 637

St. Johns AZ 85936

928-337-7560

Fax: 928-337-2427

County Attorney

Yuma County Attorney's Office

168 South Second Ave.

Yuma AZ 85364

928-329-2270

Fax: 928-329-2284

Arkansas

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

323 Center St.

Suite 200

Little Rock AR 72201

California

State Offices

Acting Chief

Bureau of Automotive Repair

California Department of Consumer Affairs

10240 Systems Parkway

Sacramento CA 95827

916-255-4300

Toll free in CA: 800-952-5210

TDD: 916-255-1369

Web site: www.autorepair.ca.gov

Director

California Department of Consumer Affairs

400 R St.

Suite 3000

Sacramento CA 95814

916-445-4465

916-445-2643 (Correspondence and Complaint Review Unit)

Toll free in CA: 1-800-952-5210

TDD/TTY: 916-322-1700 or 1-800-326-2297

Web site: www.dca.ca.gov

Attorney General

Office of the Attorney General

Public Inquiry Unit

P.O. Box 944255

Sacramento CA 94244-2550

916-322-3360

Toll free in CA: 1-800-952-5225

TDD: 916-324-5564

Web site: www.caag.state.ca.us

County Offices

Supervising Deputy District Attorney

Criminal Division

Kern County District Attorney's Office

1215 Truxtun Ave.

3rd Floor

Bakersfield CA 93301

661-868-2350

Fax: 661-868-2135

Deputy District Attorney

Consumer Affairs Unit

Solano County Distict Attorney's Office

600 Union Ave.

Fairfield CA 94533

707-421-6859

707-421-6800

Fax: 707-421-7986

Senior Deputy District Attorney

Business Affairs Unit

Fresno County District Attorney's Office

1250 Van Ness Ave.

2nd Floor

Fresno CA 93721

559-488-3836

559-488-3156

Fax: 559-495-1315

Director

Los Angeles County Department of Consumer Affairs

500 West Temple St.

Room B-96

Los Angeles CA 90012-2706

213-974-1452

Fax: 213-687-0233

Web site: consumer-affairs.co.la.ca.us

Senior Deputy District Attorney

Contra Costa County District Attorney's Office

627 Ferry St.

Martinez CA 94553

925-646-4620

Fax: 925-646-4683

Deputy District Attorney

Consumer Fraud Unit

Stanislaus County District Attorney's Office

PO Box 442

Modesto CA 95353-0442

209-525-5550

Fax: 209-525-5545

Web site: www.stanislaus-da.org

District Attorney

Consumer Affairs Division

Napa County District Attorney's Office

931 Parkway Mall

P.O. Box 720

Napa CA 94559

707-253-4211

707-253-4059

Fax: 707-253-4041

Deputy in Charge

Consumer & Environmental Unit

San Mateo County District Attorney's Office

400 County Center

3rd Floor

Redwood City CA 94063

650-363-4651

Supervising Deputy District Attorney

Consumer and Environmental Protection Division

Sacramento County District Attorney's Office

PO Box 749

906 G Street, Ste 700

Sacramento CA 95812-0749

916-874-6174

Fax: 916-874-7660

Monterey County District Attorney

Consumer Protection Division

PO Box 1131

Salinas CA 93902

831-755-5073

Fax: 831-755-5608

Division Chief

San Diego County District Attorney's Office

330 W. Broadway, Suite 700

San Diego CA 92101

619-531-4070

Fax: 619-531-4481

Web site: www.sandiegoda.com

Consumer and Environmental Unit

San Francisco County District Attorney's Office

732 Brannan St.

San Francisco CA 94103

415-551-9595 (public inquiries)

Fax: 415-551-9504

Web site: www.ci.sf.ca.us/casf/

Supervising Deputy District Attorney

Santa Clara County District Attorney's Consumer Protection Unit

70 West Hedding St.

West Wing, 4th Floor

San Jose CA 95110

408-792-2880 (consumer protection)

408-792-2881 (small claims advisory)

Fax: 408-279-8742

Web site: www.santaclara-da.org

Director

Economic Crime Division

Consumer Fraud Department

County Government Center

1050 Monterey Street, Room 235

San Luis Obispo CA 93408

805-781-5856

Fax: 805-781-1173

Web site: www.sloda.com

Mediation Coordinator

Marin County Mediation Services

4 Jeannette Prandi Way

San Rafael CA 94903

415-499-7454

Fax: 415-499-3673

Consumer Protection Division

Marin County District Attorney's Office

Hall of Justice, Room 130

3501 Civic Center Drive

San Rafael CA 94903

415-499-6495

Fax: 415-499-3719

E-mail: consumer@co.marin.ca.us

Web site: co.marin.ca.us/depts/DA/main/index.cfm

Senior Deputy District Attorney

Consumer Protection Unit

Santa Barbara County District Attorney's Office

1105 Santa Barbara St.

Santa Barbara CA 93101

805-568-2300

Fax: 805-568-2398

Coordinator

Division of Consumer Affairs

Santa Cruz County District Attorney's Office

701 Ocean St.

Room 200

Santa Cruz CA 95060

831-454-2050

TDD/TTY: 831-454-2123

Fax: 831-454-2920

E-mail: dat155@co.santa-cruz.ca.us

Web site: www.CO.Santa-Cruz.CA/US

Supervising Deputy District Attorney

San Joaquin County District Attorney's Office

Consumer Affairs Prosecution Unit

222 East Weber, Room 412

P.O. Box 990

Stockton CA 95202

209-468-9321

Fax: 209-468-0314

District Attorney

Mendocino County District Attorney's Office

PO Box 1000

Ukiah CA 95482

707-463-4211

Fax: 707-463-4687

Supervisor

Consumer Mediation Section

Ventura County District Attorney's Office

800 South Victoria Ave.

Ventura CA 93009

805-654-3110

Fax: 805-648-9255

Web site: www.ventura.org/vcda

Consumer Fraud and Environmental Prosecution Unit

Tulare County District Attorney's Office

221 S. Mooney Blvd. Room 224

Visalia CA 93291

559-733-6411

Fax: 559-730-2658

Supervising Deputy District Attorney

Consumer/Environmental Protection Unit

Orange County District Attorney's Office

401 Civic Center Dr.

West Santana CA 92701

714-347-8706

Fax: 714-568-1250

City Offices

Supervising Deputy City Attorney

Consumer Protection Division

Los Angeles City Attorney's Office

200 North Main St.

1600 City Hall East

Los Angeles CA 90012

213-485-4515

Fax: 213-847-0402

E-mail: dkass@atty.lacity.org

Head Deputy City Attorney

Consumer and Environmental Protection Unit

San Diego City Attorney's Office

1200 Third Ave.

Suite 700

San Diego CA 92101-4106

619-533-5600

Web site: www.sannet.gov/city-attorney

Deputy City Attorney

Consumer Protection and Fair Housing

1685 Main St.

Room 310

Santa Monica CA 90401

310-458-8336

Fax: 310-395-6727

E-mail: consumers@ci.santa-monica.ca.us

Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/

Colorado

State Offices

Consumer Protection Division

Colorado Attorney General's Office

1525 Sherman St.

5th Floor

Denver CO 80203-1760

303-866-5079

Toll free: 1-800-222-4444

Fax: 303-866-5443

County Offices

Chief Deputy District Attorney

Economic Crime Division

El Paso and Teller Counties District Attorney's Office

105 East Vermijo, Suite 205

Colorado Springs CO 80903-2083

719-520-6002

Fax: 719-520-6006

E-mail: david_zook@co.el-paso.co.us

Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp

Chief Deputy District Attorney

Denver District Attorney's Economic Crimes Unit

303 West Colfax Ave., Ste 1300

Denver CO 80204

720-913-9179

TDD/TTY: 720-913-9182

Fax: 720-913-9177

Web site: www.denverda.org

District Attorney

Archuleta, LaPlata and San Juan Counties District Attorney's Office

PO Drawer 3455

Durango CO 81302

970-247-8850

Fax: 970-259-0200

District Attorney

Weld County District Attorney's Office

PO Box 1167

Greeley CO 80632

970-356-4010

Fax: 970-352-8023

District Attorney

Pueblo County District Attorney's Office

201 West 8th St., Suite 801

Pueblo CO 81003

719-583-6030

Fax: 719-583-6666

Connecticut

State Offices

Commissioner

Department of Consumer Protection

165 Capitol Ave.

Hartford CT 06106

860-713-6300

Toll free in CT: 1-800-842-2649

Fax: 860-713-7239

Web site: www.state.ct.us/dcp

City Offices

Director of Consumer Protection

City of Middletown

245 DeKoven Dr.

PO Box 1300

Middletown CT 06457-1300

860-344-3491

TDD: 860-344-3521

Fax: 860-344-3561

E-mail: phil.cacciola@cityofmiddleton.com

Delaware

State Offices

Director

Fraud and Consumer Protection Division

Office of the Attorney General

820 North French St.

5th Floor

Wilmington DE 19801

302-577-8600

Toll free in DE: 1-800-220-5424

Fax: 302-577-6499

Web site: www.state.de.us/attgen/

Director, Consumer Protection Unit

Consumer Protection Unit

Office of Attorney General

820 North French St.

5th Floor

Wilmington DE 19801

302-577-8600

Toll free in DE: 1-800-220-5424 Delaware Residents Only

Fax: 302-577-3090

Web site: www.state.de.us/attgen/

District of Columbia

District of Columbia Offices

Senior Counsel

Office of the Corporation Counsel

441 4th St. NW

Suite 450-N

Washington DC 20001

202-442-9828 (consumer hotline)

Fax: 202-727-6546

Florida

State Offices

Assistant Deputy Attorney General

Economic Crimes Division

Office of the Attorney General

110 SE 6th St.

Fort Lauderdale FL 87001

954-712-4600

1-866-9-NO-SCAM

Fax: 954-712-4658

Web site: http://myfloridalegal.com

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

135 West Central Blvd. Suite 1000

Orlando FL 32801

407-999-5588

1-866-9-NO-SCAM

Fax: 407-245-0365

Web site: http://myfloridalegal.com

Assistant Deputy Attorney General

Economic Crimes Division

PL-01 The Capitol

Tallahassee FL 32399

850-414-3600

1-866-9-NO-SCAM

Fax: 850-414-4483

Web site: http://myfloridalegal.com

Director of Multi-State Litigation and Intergovernmental Affairs

Office of the Attorney General

PL-01 The Capitol

Tallahassee FL 32399

850-414-3300

1-866-9-NO-SCAM

Fax: 850-410-2672

Web site: http://myfloridalegal.com

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

Concourse Center 4

3507 E. Frontage Rd. Suite 325

Tampa FL 33607

813-287-7950

1-866-9-NO-SCAM

Fax: 813-281-5515

Web site: http://myfloridalegal.com

Assistant Attorney General

Economic Crimes Division

Office of the Attorney General

1515 N. Flagler Ave., Suite 900

West Palm Beach FL 33401

561-837-5000

1-866-9-NO-SCAM

Fax: 561-837-5109

Web site: http://myfloridalegal.com

County Offices

Director

Pinellas County Office of Consumer Protection

15251 Roosevelt Blvd

Suite 209

Clearwater FL 33760

727-464-6200

TDD/TTY: 727-464-6088

Fax: 727-464-6129

Web site: www.pinellascounty.org

Director

Broward County Consumer Affairs Division

115 South Andrews Ave.

A460

Fort Lauderdale FL 87001

954-765-5350, ext. 232

Fax: 954-765-5309

E-mail: mfandel@broward.org

Web site: www.broward.org/consumer

Chief, Assistatn State Attorney

Dade County Economic Crime Unit

Office of the State Attorney

1350 NW 12th Ave.

5th Floor, Graham Building

Miami FL 33136-2111

305-547-0671

Fax: 305- 547-0717

Director

Consumer Services Department

Miami-Dade County

140 West Flagler St.

Suite 903

Miami FL 33130

305-375-3677 (Consumer Hotline)

TDD/TTY: 305-375-4177

Fax: 305-375-4120

E-mail: consumer@miamidade.gov

Web site: www.co.miami-dade.fl.us/csd

Investigator

Pasco County Consumer Affairs Division

7530 Little Road

New Port Richey FL 34654

727-847-8106

352-521-5179

Fax: 727-847-8191

Chief Investigator

Orange County Consumer Fraud Unit

415 North Orange Ave.

P.O. Box 1673

Orlando FL 32802

407-836-2490

Fax: 407-836-1210

E-mail: fraudhelp@sao9.org

Web site: www.orangecountyfl.net

Texas

State Offices

Assistant Attorney General

Consumer Protection/ Austin Regional Office

PO Box 12548

Austin TX 78711-2548

512-463-2185

Fax: 512-463-8301

Web site: www.oag.state.tx.us

Assistant Attorney General and Chief

Consumer Protection Division

Office of Attorney General

PO Box 12548

Austin TX 78711-2548

512-463-2070

Fax: 512-463-8301

Public Counsel

Office of Public Insurance Counsel

333 Guadalupe

Suite 3-120

Austin TX 78701

512-322-4143

Fax: 512-322-4148

E-mail: rod.bordelon@mail.capnet.state.tx.us

Web site: www.opic.state.tx.us

Assistant Attorney General

Consumer Protection/Houston Regional Office

Office of the Attorney General

808 Travis, Suite 812

Houston TX 77002

713-223-5886, ext. 118

Fax: 713-223-5821

E-mail: john.owens@oag.state.tx.us

James
Seal Beach, California
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about “consumer confidence” when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 8/17/2004 1:28:59 PM and is a permanent record located here: http://www.ripoffreport.com/auto-parts/4-wheel-parts-pro-co/4-wheel-parts-ripoff-has-an-un-fsf9b.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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State & local Agencies to FILE a COMPLAINT WITH ASAP

AUTHOR: Jimmy - IRVINE (U.S.A.)

Idaho


State Offices


Deputy Attorney General


Consumer Protection Unit


Idaho Attorney General's Office


650 West State St.


Boise ID 83720-0010


208-334-2424


Toll free in ID: 1-800-432-3545


Fax: 208-334-2830


Web site: www.state.id.us/ag



Illinois


State Offices


Office of the Attorney General


1001 East Main St.


Carbondale IL 62901


618-529-6400


Toll free in IL: 1-800-243-0607


TDD: 618-529-0607


Fax: 618-529-6416



Bureau Chief


Consumer Fraud Bureau


100 West Randolph


12th Floor


Chicago IL 60601


312-814-3580


Toll free in IL: 1-800-386-5438


TDD: 312-814-3374


Fax: 312-814-2549 or 312.814.3806


Web site: www.ag.state.il.us



Chief


Consumer Protection Division of the Attorney General Office


100 West Randolph


12th Floor


Chicago IL 60601


312-814-3000


TDD: 312-793-2852


Fax: 312-814-2593


Web site: www.ag.state.il.us



Governor's Office of Citizens Assistance


222 South College Room 106


Springfield IL 62706


217-782-0244


Toll free in IL: 1-800-642-3112


Fax: 217-524-4049


E-mail: governor@state.il.us



County Offices


Supervisor


Cook County State Attorney's Office


Consumer Fraud Division


69 West Washington


Suite 700


Chicago IL 60602


312-603-8700



State's Attorney


Madison County Office of State's Attorney


157 North Main St., Suite 402


Edwardsville IL 62025


618-692-6280


Fax: 618-656-7312



Bureau Chief of Consumer Fraud


Department of Consumer Affairs serving Central Illinois


Office of the Attorney General


500 South Second St.


Springfield IL 62706


217-782-1090


Toll free in IL: 1-800-243-0618


217-785-2771


Fax: 217-782-1097


E-mail: attorney_general@atg.state.il.us


Web site: www.ag.state.il.us



City Offices


Commissioner


Chicago Department of Consumer Services


121 North LaSalle St.


Room 808


Chicago IL 60602


312-744-4006


TDD: 312-744-9385


Fax: 312-744-9089


Web site: www.ci.chi.il.us/ConsumerServices/



Administrator


City of Des Plaines Consumer Protection Office


City of Des Plaines


1420 Miner St.


Des Plaines IL 60016


847-391-5006


Fax: 847-391-5378


E-mail: admin@desplains.org




Indiana


State Offices


Chief Counsel and Director


Consumer Protection Division


Office of the Attorney General


Indiana Government Center South


402 West Washington Street, 5th Floor


Indianapolis IN 46204


317-232-6201


Toll free in IN: 1-800-382-5516 Consumer Hotline


Fax: 317-232-7979


Web site: www.in.gov/attorneygeneral




County Offices


Marion County Prosecuting Attorney


Marrion County Prosecuting Attorney's Office


560 City-County Building


200 East Washington Street


Indianapolis IN 46204-3363


317-327-3892


TDD/TTY: 317-327-5186


Fax: 317-327-5409


Web site: www.indygov.org



Iowa


State Offices


Assistant Attorney General


Consumer Protection Division


Office of the Attorney General


Director of Consumer Protection Division


1300 East Walnut St., 2nd Floor


Des Moines IA 50319


515-281-5926


Fax: 515-281-6771


E-mail: consumer@ag.state.ia.us


Web site: www.IowaAttorneyGeneral.org



Kansas


State Offices


Deputy Attorney General


Consumer Protection Division


Office of the Attorney General


120 SW 10th


4th Floor


Topeka KS 66612-1597


785-296-3751


Toll free in KS: 1-800-432-2310


TDD/TTY: 785-291-3767


Fax: 785-291-3699


E-mail: cprotect@ksag.org


Web site: www.ink.org/public/ksag



County Offices


Johnson County District Attorney's Office


Consumer Protection Division


Johnson County Courthouse


100 North Kansas Ave.


Olathe KS 66061


913-715-3003


Fax: 913-715-3040



Jr. Deputy District Attorney


Office of the District Attorney


Consumer Fraud & Economic Crime Division


535 North Main St., 1st Floor


Wichita KS 67203-3747


316-383-7921


Toll free in KS: 1-800-432-2310


Fax: 316-383-4669


E-mail: consumer@sedgwick.gov




Kentucky


State Offices


Director


Consumer Protection Division


Office of the Attorney General


1024 Capital Center Dr.


Frankfort KY 40601


502-696-5389


Toll free in KY: 1-888-432-9257


Fax: 502-573-8317


E-mail: consumerprotection@law.state.ky.us


Web site: www.kyattorneygeneral.com/cp



Assistant Attorney General


Consumer Protection Division


Office of the Attorney General


9001 Shelbyville Road


Suite 3


Louisville KY 40222


502-425-4825


Fax: 502-573-8317 Lori



Louisiana


State Offices


Chief


Consumer Protection Section


Office of the Attorney General


301 Main St. Suite 1250


Baton Rouge LA 70801


Toll free nationwide: 1-800-351-4889


Fax: 225-342-9637


Web site: www.ag.state.la.us



County Offices


Consumer Protection Section


Jefferson Parish District Attorney


200 Derbigny St.


5th Floor Courthouse Annex


Gretna LA 70053


504-368-1020


Fax: 504-368-4562



Maine


State Offices


Director


Office of Consumer Credit Regulation


35 State House Station


Augusta ME 04333-0035


207-624-8527


Toll free in ME: 1-800-332-8529


TDD/TTY: 207-624-8563


Fax: 207-582-7699


Web site: www.mainecreditreg.org



Division Chief


Public Protection Division


Office of the Attorney General


6 State House Station


Augusta ME 04333-0006


207-626-8800



Maine Attorney General's Consumer Mediation Sevice


6 State House Station


Augusta ME 04333


207-626-8849


Web site: www.state.me.us/ag



Maryland


State Offices


Chief


Consumer Protection Division


Office of the Attorney General


200 Saint Paul Place


16th Floor


Baltimore MD 21202-2021


410-528-8662 (consumer complaint hotline)


410-576-6550 (consumer information)


410-528-1840 (health advocacy unit)


TDD: 410-576-6372 (Maryland only)


Fax: 410-576-7040


E-mail: consumer@oag.state.md.us


Web site: www.oag.state.md.us/consumer



Manager


Business Licensing & Consumer Service


Motor Vehicle Administration


6601 Ritchie Highway, NE


Glen Burnie MD 21062


410-768-7248


Fax: 410-768-7602




Regional Offices



Administrator


Maryland Attorney Generals' Office


Consumer Protection Division


138 East Antietam St, Ste 210


Hagerstown MD 21740-5684


301-791-4780


410-576-6372


Fax: 301-791-7178



Consumer Affairs Specialist


Eastern Shore Branch Office


Consumer Protection Division


Office of the Attorney General


201 Baptist St.


Suite 30


Salisbury MD 21801-4976


410-543-6620


Fax: 410-543-6642


Web site: www.oag.state.md.us


County Offices



Administrator


Howard County Office of Consumer Affairs


6751 Columbia Gateway Dr.


Columbia MD 21046


410-313-6420


Fax: 410-313-6453


E-mail: shannan@co.ho.md.us



Division Chief


Montgomery County Division of Consumer Affairs


100 Maryland Ave.


Suite 330


Rockville MD 20850


240-777-3636


TDD: 240-777-3679


Fax: 240-777-3768


Web site: www.co.mo.md.us/hca



Massachusetts


State Offices


Director


Executive Office of Consumer Affairs and Business Regulation


10 Park Plaza room 5170


Boston MA 02116


617-973-8700 general info


617-973-8787 consumer hotline


in MA 1-888-283-3757


TDD/TTY: 617-973-8790


Fax: 617-973-8798


E-mail: consumer@state.ma.us


Web site: www.state.ma.us/consumer



Attorney General


Consumer Protection and Antitrust Division


Office of the Attorney General


200 Portland St.


Boston MA 02114


617-727-8400 The Consumer Hotline - information and referral to local county


Fax: 617-727-3265


Web site: www.ago.state.ma.us



Consumer Protection and Antitrust Division


Office of the Attorney General - Springfield


436 Dwight St.


Springfield MA 01103


413-784-1240


Fax: 413-784-1244



County Offices


Mayor's Office of Consumer Affairs and Licensing


Boston City Hall


Room 817


Boston MA 02201


617-635-3834


617-635-4165


Fax: 617-635-4174


Web site: www.cityofboston.gov/consumeraffairs



Cambridge Consumers' Council


831 Massachusetts Ave


Cambridge MA 02139


617-349-6150


Fax: 617-349-6148


Web site: www.ci.cambridge.ma.us/~Consumer



Fall River Consumer Program


One Government Center


Fall River MA 02722


508-324-2672


Fax: 508-324-2626



Consumer Protection Division


North Western District Attorney's Office


238 Main Street


Greenfield MA 01301


413-774-5102


Fax: 413-773-3278



Consumer Protection Program


Haverhill Community Action, Inc.


25 Locust St.


Haverhill MA 01830


978-373-1971


Fax: 978-373-8966



Consumer Assistance Council, Inc.


149 Main St.


Hyannis MA 02601


508-771-0700


Toll free: 1-800-867-0701


Fax: 508-771-3011


Web site: www.consumercouncil.com



Consumer Protection Program


Greater Lawrence Community Action Council, Inc.


Consumer Protection Program


350 Essex St.


Lawrence MA 08140


978-681-4990


Fax: 978-681-4949


Web site: www.glcac.org/consumer.htm



Middlesex Community College Law Center


Local Consumer Program


33 Kearney Square Room 117


Lowell MA 01852


978-656-3342


Fax: 978-656-3339


E-mail: dunnk@middlesex.cc.ma.us




Medford Consumer Advisory Commission


90 Main St.


Medford MA 02155


781-393-2460


Fax: 781-393-2342



Consumer Assistance Office - Metro West, Inc.


209 West Central St.


Natick MA 01760


508-651-8812


Fax: Fax: 508-647-0661



Newton-Brookline Consumer Office


Newton City Hall


1000 Commonwealth Ave.


Newton MA 02465


617-552-7205


Fax: 617-552-7027



Director


Mass PIRG Consumer Action Center


182 Green St.


North Weymouth MA 02191


781-335-0280


Fax: 781-340-3991


E-mail: jfoyconsumeraction2@juno.com



Berkshire County Consumer Advocates, Inc.


150 North St.


Pittsfield MA 01201


413-443-9128


Toll free: 1-800-540-9128


Fax: 413-496-9225



Consumer Aid Program


South Shore Community Action Council, Inc.


265 South Meadow Road



Plymouth MA 02360


508-747-7575 x226


Fax: 508-746-5140


E-mail: lmtilley@sscac.org


Norfolk District Attorney's Office


10 Granite St.



Quincy MA 02169


617-984-5600 ext. 118


Fax: 617-769-6101



Revere Consumer Affairs Office


City Hall 281 Broadway


Revere MA 02151


781-286-8114


Fax: 781-284-6999



Mayor's Office of Consumer Information


City of Springfield


1243 Main St.


Springfield MA 01103


413-787-6437



Director


Consumer Council of Worcester County


484 Main St.


2nd Floor


Worcester MA 01608-1690


508-754-1176


Fax: 508-754-0203


E-mail: dreilly@wcac.net


Michigan



State Offices


Director


Bureau of Automotive Regulation


Michigan Department of State


Lansing MI 48918-1200


517-373-4777


Toll free in MI: 1-800-292-4204


Fax: 517-373-0964



Assistant in Charge


Consumer Protection Division


Office of Attorney General


PO Box 30213


Lansing MI 48909


517-373-1140 (complaint information)


517-373-1110


Fax: 517-241-3771



County Offices


Chief Investigator


Bay County Consumer Protection Unit


1230 Washington - Courthouse


Bay City MI 48707-5994


517-895-4139


Fax: 517-895-4167



Director


Consumer Protection Department


Macomb County


Office of the Prosecuting Attorney


Macomb County Administration Bldg


One South Main Street 3rd FL


Mt. Clemens MI 48043


810-469-5600


810-469-5350


Fax: 810-469-5609



City Offices


Director


City of Detroit Consumer Affairs Department


65 Cadillac Square


Suite 1600


Detroit MI 48226


313-224-3508


313-224-6995 (complaints)


Fax: 313-224-2796


E-mail: castillojr@cadtwr.ci.detroit.mi.us


Web site: www.ci.detroit.mi.us



Minnesota


State Offices


Manager


Consumer Services Division


Minnesota Attorney General's Office


1400 NCL Tower


445 Minnesota Street


St. Paul MN 55101


612-296-3353


Toll free: 1-800-657-3787


Fax: 612-282-5801


E-mail: consumer.ag@state.mn.us


Web site: www.ag.state.mn.us/consumer



County Offices


Director, Citizens Info Hotline


Hennepin County Citizen Information Hotline


Office of Hennepin County Attorney


C-2000 County Government Center


Minneapolis MN 55487


612-348-4528


TDD/TTY: 612-348-6015


Fax: 612-348-9712


E-mail: citizeninfo@hennipin.mn.us


Web site: www.co.hennepin.mn.us/coatty/hcatty.htm


City Offices



Director


Division of Licenses & Consumer Services


Minneapolis Department of Regulatory Services


City Hall, Room 1C


350 South 5th Street


Minneapolis MN 55415


612-673-2080


TDD/TTY: 612-673-3300/3360


Fax: 612-673-3399


E-mail: opa@ci.minneapolis.mn.us


Web site: www.ci.minneapolis.mn.us



Mississippi



State Offices


Director Consumer Protection Division of the Mississippi


P.O. Box 22947


Jackson MS 39225-2947


601-359-4230


Toll free in MS: 1-800-281-4418


Fax: 601-359-4231


Web site: www.ago.state.ms.us



Director


Bureau of Regulatory Services


Department of Agriculture and Commerce


121 North Jefferson St.


P.O. Box 1609


Jackson MS 39201


601-359-1111


Fax: 601-354-6502


Web site: www.mdac.state.ms.us





Missouri


State Offices


Deputy Chief Counsel


Consumer Protection and Trade Offense Division


PO Box 899


1530 Rax Court


Jefferson City MO 65102


573-751-6887


573-751-3321


Toll free in MO: 1-800-392-8222


TDD/TTY toll free in MO: 1-800-729-8668


Fax: 573-751-7948


E-mail: attgenmail@moago.org


Web site: www.ago.state.mo.us



Montana


State Offices


Chief Legal Counsel


Consumer Affairs Unit


Department of Administration


1424 Ninth Ave.


Box 200501


Helena MT 59620-0501


406-444-4312 (Misc.)


406-444-9405 (Telemarketing)


406-444-1588 (Automotive)


Fax: 406-444-2903



Nebraska


State Offices


Assistant Attorney General


Department of Justice


2115 State Capitol


P.O. Box 98920


Lincoln NE 68509


402-471-2682


Toll free in state: 1-800-727-6432


Fax: 402-471-0006


Web site: www.nol.org/home/ago



Nevada


State Offices


Commissioner


Nevada Consumer Affairs Division


1850 East Sahara


Suite 101


Las Vegas NV 89104


702-486-7355


Toll free: 1-800-326-5202


TDD: 702-486-7901


Fax: 702-486-7371


E-mail: ncad@fyiconsumer.org


Web site: www.fyiconsumer.org



Bureau of Consumer Protection


555 E. Washington Ave, Ste. 3900


Las Vegas NV 89101


702-486-3420



Deputy Chief Investigator


Consumer Affairs Division


Department of Business and Industry


4600 Kietzke Lane, Building B, Suite 113


Reno NV 89502


775-688-1800


Toll free in NV: 1-800-326-5202


TDD: 775-486-7901


Fax: 702-688-1803



New Hampshire


State Offices


Consumer Protection and Antitrust Bureau


New Hampshire Attorney General's Office


33 Capitol St.


Concord NH 03301


603-271-3641


TDD toll free: 1-800-735-2964


Fax: 603-271-2110


Web site: www.state.nh.us/nhdoj/Consumer/cpb.html



New Jersey


State Offices


Department of Law and Public Safety


Division of Consumer Affairs


PO Box 45025


Newark NJ 07101


973-504-6200


Toll free: 1-800-242-5846


E-mail: askconsumeraffairs@smtp.lps.state.nj.us


Web site: www.state.nj.us/lps/ca/home.htm



County Offices


Director


Atlantic County Division of Consumer Affairs


1333 Atlantic Ave.


8th Floor


Atlantic City NJ 08401


609-343-2376


609-345-6700


Fax: 609-343-2322


Web site: www.aclink.org/law/mainpages/conshome.htm


Director/Superintendent



Camden County Office of Consumer Protection/Weights and Measures


Jefferson House


Lakeland Road


Blackwood NJ 08012


609-374-6161
Respond to this report!
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#2 Update By Author

authorities to contact

AUTHOR: Jimmy - IRVINE (U.S.A.)

Medford Consumer Advisory Commission


90 Main St.


Medford MA 02155


781-393-2460


Fax: 781-393-2342



Consumer Assistance Office - Metro West, Inc.


209 West Central St.


Natick MA 01760


508-651-8812


Fax: Fax: 508-647-0661



Newton-Brookline Consumer Office


Newton City Hall


1000 Commonwealth Ave.


Newton MA 02465


617-552-7205


Fax: 617-552-7027



Director


Mass PIRG Consumer Action Center


182 Green St.


North Weymouth MA 02191


781-335-0280


Fax: 781-340-3991


E-mail: jfoyconsumeraction2@juno.com



Berkshire County Consumer Advocates, Inc.


150 North St.


Pittsfield MA 01201


413-443-9128


Toll free: 1-800-540-9128


Fax: 413-496-9225



Consumer Aid Program


South Shore Community Action Council, Inc.


265 South Meadow Road



Plymouth MA 02360


508-747-7575 x226


Fax: 508-746-5140


E-mail: lmtilley@sscac.org


Norfolk District Attorney's Office


10 Granite St.



Quincy MA 02169


617-984-5600 ext. 118


Fax: 617-769-6101



Revere Consumer Affairs Office


City Hall 281 Broadway


Revere MA 02151


781-286-8114


Fax: 781-284-6999



Mayor's Office of Consumer Information


City of Springfield


1243 Main St.


Springfield MA 01103


413-787-6437



Director


Consumer Council of Worcester County


484 Main St.


2nd Floor


Worcester MA 01608-1690


508-754-1176


Fax: 508-754-0203


E-mail: dreilly@wcac.net


Michigan



State Offices


Director


Bureau of Automotive Regulation


Michigan Department of State


Lansing MI 48918-1200


517-373-4777


Toll free in MI: 1-800-292-4204


Fax: 517-373-0964



Assistant in Charge


Consumer Protection Division


Office of Attorney General


PO Box 30213


Lansing MI 48909


517-373-1140 (complaint information)


517-373-1110


Fax: 517-241-3771



County Offices


Chief Investigator


Bay County Consumer Protection Unit


1230 Washington - Courthouse


Bay City MI 48707-5994


517-895-4139


Fax: 517-895-4167



Director


Consumer Protection Department


Macomb County


Office of the Prosecuting Attorney


Macomb County Administration Bldg


One South Main Street 3rd FL


Mt. Clemens MI 48043


810-469-5600


810-469-5350


Fax: 810-469-5609



City Offices


Director


City of Detroit Consumer Affairs Department


65 Cadillac Square


Suite 1600


Detroit MI 48226


313-224-3508


313-224-6995 (complaints)


Fax: 313-224-2796


E-mail: castillojr@cadtwr.ci.detroit.mi.us


Web site: www.ci.detroit.mi.us



Minnesota


State Offices


Manager


Consumer Services Division


Minnesota Attorney General's Office


1400 NCL Tower


445 Minnesota Street


St. Paul MN 55101


612-296-3353


Toll free: 1-800-657-3787


Fax: 612-282-5801


E-mail: consumer.ag@state.mn.us


Web site: www.ag.state.mn.us/consumer



County Offices


Director, Citizens Info Hotline


Hennepin County Citizen Information Hotline


Office of Hennepin County Attorney


C-2000 County Government Center


Minneapolis MN 55487


612-348-4528


TDD/TTY: 612-348-6015


Fax: 612-348-9712


E-mail: citizeninfo@hennipin.mn.us


Web site: www.co.hennepin.mn.us/coatty/hcatty.htm


City Offices



Director


Division of Licenses & Consumer Services


Minneapolis Department of Regulatory Services


City Hall, Room 1C


350 South 5th Street


Minneapolis MN 55415


612-673-2080


TDD/TTY: 612-673-3300/3360


Fax: 612-673-3399


E-mail: opa@ci.minneapolis.mn.us


Web site: www.ci.minneapolis.mn.us



Mississippi



State Offices


Director
Consumer Protection Division of the Mississippi Attorney


General's Office


P.O. Box 22947


Jackson MS 39225-2947


601-359-4230


Toll free in MS: 1-800-281-4418


Fax: 601-359-4231


Web site: www.ago.state.ms.us



Director


Bureau of Regulatory Services


Department of Agriculture and Commerce


121 North Jefferson St.


P.O. Box 1609


Jackson MS 39201


601-359-1111


Fax: 601-354-6502


Web site: www.mdac.state.ms.us





Missouri



State Offices


Deputy Chief Counsel


Consumer Protection and Trade Offense Division


PO Box 899


1530 Rax Court


Jefferson City MO 65102


573-751-6887


573-751-3321


Toll free in MO: 1-800-392-8222


TDD/TTY toll free in MO: 1-800-729-8668


Fax: 573-751-7948


E-mail: attgenmail@moago.org


Web site: www.ago.state.mo.us



Montana



State Offices


Chief Legal Counsel


Consumer Affairs Unit


Department of Administration


1424 Ninth Ave.


Box 200501


Helena MT 59620-0501


406-444-4312 (Misc.)


406-444-9405 (Telemarketing)


406-444-1588 (Automotive)


Fax: 406-444-2903



Nebraska



State Offices


Assistant Attorney General


Department of Justice


2115 State Capitol


P.O. Box 98920


Lincoln NE 68509


402-471-2682


Toll free in state: 1-800-727-6432


Fax: 402-471-0006


Web site: www.nol.org/home/ago



Nevada


State Offices


Commissioner


Nevada Consumer Affairs Division


1850 East Sahara


Suite 101


Las Vegas NV 89104


702-486-7355


Toll free: 1-800-326-5202


TDD: 702-486-7901


Fax: 702-486-7371


E-mail: ncad@fyiconsumer.org


Web site: www.fyiconsumer.org



Bureau of Consumer Protection


555 E. Washington Ave, Ste. 3900


Las Vegas NV 89101


702-486-3420



Deputy Chief Investigator


Consumer Affairs Division


Department of Business and Industry


4600 Kietzke Lane, Building B, Suite 113


Reno NV 89502


775-688-1800


Toll free in NV: 1-800-326-5202


TDD: 775-486-7901


Fax: 702-688-1803



New Hampshire


State Offices


Consumer Protection and Antitrust Bureau


New Hampshire Attorney General's Office


33 Capitol St.


Concord NH 03301


603-271-3641


TDD toll free: 1-800-735-2964


Fax: 603-271-2110


Web site: www.state.nh.us/nhdoj/Consumer/cpb.html



New Jersey


State Offices


Department of Law and Public Safety


Division of Consumer Affairs


PO Box 45025


Newark NJ 07101


973-504-6200


Toll free: 1-800-242-5846


E-mail: askconsumeraffairs@smtp.lps.state.nj.us


Web site: www.state.nj.us/lps/ca/home.htm



County Offices


Director


Atlantic County Division of Consumer Affairs


1333 Atlantic Ave.


8th Floor


Atlantic City NJ 08401


609-343-2376


609-345-6700


Fax: 609-343-2322


Web site: www.aclink.org/law/mainpages/conshome.htm


Director/Superintendent



Camden County Office of Consumer Protection/Weights and Measures


Jefferson House


Lakeland Road


Blackwood NJ 08012


609-374-6161


609-374-6001


Toll free in NJ: 800-999-9045


Fax: 609-232-0748


E-mail: consumer@co.camden.nj.us


Web site: www.co.camden.nj.us



Director


Department of Consumer Affairs & Weight & Measures


Cumberland County Department of Consumer Affairs and Weights and Measures


788 East Commerce St.


Bridgeton NJ 08302


856-453-2203


Fax: 856-453-2206


E-mail: louismo@co.cumberland.nj.us



Director/Superintendent


Cape May County Consumer Affairs Weights and Measures


4 Moore Road


Cape May Court House NJ 08210


609-463-6475


Fax: 609-465-4639


E-mail: mbrogan@co.cape-may.nj.us


Senior Investigator





Essex County Division of Consumer Action/Consumer Services


50 South Clinton St.


Suite 3201


East Orange NJ 07018


973-395-8350


Fax: 973-395-8433


Office of Consumer Affairs


County of Hunterdon


PO Box 2900


Flemington NJ 08822


908-806-5174


Fax: 908-806-2057


E-mail: ferrari@co.hunterdon.nj.us



Director


Monmouth County Department of Consumer Affairs


50 East Main St.


P.O. Box 1255


Freehold NJ 07728-1255


732-431-7900


Fax: 732-845-2037



Director


Hudson County Division of Consumer Affairs


595 Newark Ave.


Jersey City NJ 07306


201-795-6295


201-795-6163


Fax: 201-795-6462



Director/Superintendent


Burlington County Office of Consumer Affairs/Weights and Measures


49 Rancocas Road


P.O. Box 6000


Mount Holly NJ 08060


609-265-5098 Weights and Measures


609-265-5054 Consumer Affairs


Fax: 609-265-5065



Director


Division of Consumer Affairs


Somerset County


PO Box 3000


Somerville NJ 08876-1262


908-231-7000, ext. 7400


Fax: 908-429-0670


E-mail: consumeraffairs@co.somerset.nj.us


Web site: www.co.somerset.nj.us



Director


Ocean County Department of Consumer Affairs/Weights and Measures


1027 Hooper Ave.


PO Box 2191


Toms River NJ 08754-2191


732-929-2105


Toll free in NJ: 1-800-722-0291 ex. 2105


Fax: 732-506-5330



Division Chief


Mercer County Consumer Affairs


640 South Broad St Rm 404


P.O. Box 8068


Trenton NJ 08650-0068


609-989-6671


Fax: 609-989-6670



Superintendent


County of Passaic


Dept of Law and Public Safety


Div of Weights and Measures - CS


1310 Route 23 North


Wayne NJ 07470


973-305-5750 (Wts & Meas)


973-305-5881 (Consumer Prot'n)


Fax: 973-628-1796


E-mail: pcca@advanix.net



Director


Union County Division of Consumer Affairs


300 North Ave. East


Westfield NJ 07090


908-654-9840


Fax: 908-654-3082


E-mail: fpeterson@unioncountynj.org


Web site: www.unioncountynj.org



Director


Gloucester County Department of Consumer Protection/Weights and Measures


152 North Broad St.


PO Box 337


Woodbury NJ 08096


856-853-3349


856-853-3350


TDD: 856-848-6616


Fax: 609-853-6813


E-mail: jsilvest@co.gloucester.nj.us


City Offices



Director


Livingston Consumer Affairs


357 South Livingston Ave.


Livingston NJ 07039


973-535-7976


Fax: 973-740-9408



Director


Maywood Consumer Affairs


Bourough of Maywood


459 Maywood Ave.


Maywood NJ 07607


201-845-5749


201-845-5749



Director


Middlesex Borough Consumer Affairs


1200 Mountain Ave.


Middlesex NJ 08846


732-356-8090, ext. 250


Fax: 732-356-7954



Director


Mountainside Consumer Affairs


1455 Coles Ave.


Mountainside NJ 07092


908-232-6600



Deputy Mayor


Director Consumer Affairs


Township of North Bergen


Municipal Building


4233 Kennedy Blvd.


North Bergen NJ 07047


201-392-2157 (community service)


201-330-7291 (consumer protection)


Fax: 201-392-8551



Consumer Affairs Investigator


Perth Amboy Consumer Affairs


Office of Social Services


Fayette and Read St.s


Perth Amboy NJ 08861


732-826-4300


Fax: 908-826-6192



Director


Plainfield Action Services


City Hall Annex


510 Watchung Avenue


Plainfield NJ 07060


908-753-3519


Fax: 908-753-3540



Town Attorney


Secaucus Department of Consumer Affairs


Municipal Government Center


1203 Patterson Plank Road


Secaucus NJ 07094


201-330-2008



Director


Consumer Affairs Office


1976 Morris Ave.


Union NJ 07083


908-851-5458


908-851-8501



Director


Wayne Township Consumer Affairs


475 Valley Road


Wayne NJ 07470


201-694-1800, ext. 3290 201-694-1800, ext. 3290



Director


Weehawken Consumer Affairs


400 Park Ave.


Weehawken NJ 07087


201-319-6005


Fax: 201-319-0112



Director


Woodbridge Consumer Affairs


Woodbridge Township


Municipal Building


One Main Street


Woodbridge NJ 07095


732-602-6058


Fax: 732-602-6016



New Mexico


State Offices


Director


Consumer Protection Division


Office of the Attorney General


PO Drawer 1508


407 Galisteo


Santa Fe NM 87504-1508


505-827-6060


Toll free in NM: 1-800-678-1508


Fax: 505-827-6685


Web site: www.ago.state.nm.us



New York


State Offices


Bureau Chief


Bureau of Consumer Frauds and Protection


Office of the Attorney General


State Capitol


Albany NY 12224


518-474-5481


Toll free in NY: 1-800-771-7755 (hotline)


Fax: 518-474-3618


Web site: www.oag.state.ny.us



Chairwoman and Executive Director


New York State Consumer Protection Board


5 Empire State Plaza


Suite 2101


Albany NY 12223-1556


518-474-3514


518-474-8583 (capitol region)


Toll free: 1-800-697-1220


Fax: 518-474-2474


E-mail: donna.ned@consumer.state.ny.us


Web site: www.consumer.state.ny.us



Director


Putnam County Department of Consumer Affairs/Weights and Measures


110 Old Route 6 - Bldg 3


Carmel NY 10512


845-225-2039


Fax: 845-225-3403



Deputy Bureau Chief


Consumer Frauds and Protection Bureau


Office of the Attorney General


120 Broadway 3rd FL


New York NY 10271


212-416-8300


Toll free: 1-800-771-7755


Fax: 212-416-6003



Regional Offices


Assistant Attorney General


Binghamton Regional Office


New York State Office of the Attorney General


State Office Building -17th Floor


44 Hawley Street


Binghamton NY 13901-4433


607-721-8771


Toll free: 1-800-771-7755


Fax: 607-721-8789


E-mail: dennis.mccabe@oag.state.ny.us


Web site: www.oag.state.ny.us



Assistant Attorney General in Charge


Brooklyn Regional Office


New York State Office of the Attorney General


Consumer Fraud Bureau


55 Hanson Place, Room 732


Brooklyn NY 11217


718-722-3949


Fax: 718-722-3951


Assistant Attorney General in Charge



Buffalo Regional Office


New York State Office of the Attorney General


Statler Towers


107 Delaware Avenue, 4th Floor


Buffalo NY 14202


716-853-8400


Toll free: 1-800-771-7755


Fax: 716-853-8414



Assistant Attorney General in Charge


Suffolk Regional Office


Office of the Attorney General


300 Motor Parkway, Suite 205


Hauppauge NY 11788


516-231-2401


Fax: 516-435-4757



Assistant Attorney General in Charge


Consumer Fraud and Protection Bureau


New York State Office of the Attorney General


Harlem Regional Office


163 West 125th St.


New York NY 10027-8201


212-961-4475


Fax: 212-961-4003



Assistant Attorney General in Charge


Plattsburgh Regional Office


Office of Attorney General


70 Clinton St.


Plattsburgh NY 12901


518-562-3282


Fax: 518-562-3294



Assistant Attorney General


Poughkeepsie Regional Office


New York State Office of the Attorney General


235 Main St.


Poughkeepsie NY 12601


914-485-3920


Toll free: 1-800-771-7755


TDD/TTY Toll free: 1-800-788-9898


Fax: 914-452-3303


Web site: www.oag.state.ny.us



Asst Attorney General in Charge


Rochester Regional Office


Office of the Attorney General


144 Exchange Blvd., 2nd Floor


Rochester NY 14614


716-546-7430


Toll free: 1-800-771-7755


TDD: 716-327-3249


Fax: 716-546-7514


E-mail: marian.payson@oag.state.ny.us


Web site: www.oag.state.ny.us



Assistant Attorney General in Charge


Syracuse Regional Office


Office of the Attorney General


615 Erie Blvd. West, Suite 102


Syracuse NY 13204-2465


315-448-4848


Fax: 315-448-4851



Asst Attorney General in Charge


Utica Regional Office


Office of the Attorney General


207 Genesee St., Room 504


Utica NY 13501


315-793-2225


Toll free: 1-800-771-7755


Fax: 315-793-2228


Web site: www.oag.state.ny.us



Assistant Attorney General in Charge


Office of the Attorney General


Watertown Regional Office


Dulles State Office Building


317 Washington Street


Watertown NY 13601


315-785-2444


Toll free: 1-800-771-7755


Fax: 315-785-2294


Web site: www.oag.state.ny.us



Assistant Attorney General in Charge


Consumer Fraud and Protection Bureau


New York State Office of the Attorney General


Westchester Regional Office


101 East Post Road


White Plains NY 10601-5008


914-422-8755


Fax: 914-422-8706


County Offices


Confidential Secretary



Department of Consumer Affairs


Albany County Courthouse


#40


Albany NY 12207


518-487-5040


Fax: 518-487-5048


E-mail: jmcmahon@albanycounty.com


Web site: www.albanycounty.com



Assistant District Attorney in Charge


Consumer Fraud Bureau


Erie County District Attorney's Office


Statler Towers


107 Delaware Ave 4th Floor
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StTATE/LOCAL AGENCIES SET UP TO FILE A COMPLAINT

AUTHOR: Jimmy - IRVINE (U.S.A.)

North Dakota
State Offices
Director
Consumer Protection Division
Office of the Attorney General
600 East Boulevard Ave.
Department 125
Bismarck ND 58505-0040
701-328-3404
Toll free in ND: 1-800-472-2600
TTY 800-366-6888
Fax: 701-328-3535
E-mail: cpat@state.nd.us
Web site: ww.ag.state.nd.us/ndag/cpat/cpat.html

Attorney General
Office of the Attorney General
600 East Boulevard Ave.
Department 125
Bismarck ND 58505-0040
701-328-2210
TTY 800-366-6888
Fax: 701-328-2226
E-mail: ndag@state.nd.us
Web site: ww.ag.state.nd.us

Ohio
State Offices
Ohio Consumers' Counsel
77 South High St.
15th Floor
Columbus OH 43266-0550
614-466-8574 (outside OH)
1-877-742-5622)
E-mail: occ@occ.state.oh.us
Web site: ww.state.oh.us/cons/

Consumer Protection Section
Ohio Attorney General's Office
30 East Broad St.
25th Floor
Columbus OH 43215-3428
614-466-8831
Toll free in OH: 1-800-282-0515
TDD: 614-466-1393
Fax: 614-728-7583
E-mail: consumer@ag.state.oh.us
Web site: ww.ag.state.oh.us

County Offices
Prosecuting Attorney
Summit County Office of Prosecuting Attorney
53 University Ave.
Akron OH 44308-1680
330-643-2800
TDD/TTY: 330-643-8277 (criminal)
Fax: 330-643-2137 (civil)

Director
Economic Crime
Franklin County Office of Prosecuting Attorney
369 South High Street
Columbus OH 43215
614-462-3555
Fax: 614-462-6103
Prosecuting Attorney
Portage County Office of Prosecuting Attorney
466 South Chestnut St.
Ravenna OH 44266-3000
330-296-4593
Fax: 330-297-3856

City Offices
Department of Community Development
Cincinnati Office of Consumer Services
City Hall Room 126
801 Plum Street
Cincinnati OH 45202
513-352-6146
Fax: 513-352-5241

Oklahoma
State Offices
Administrator
Department of Consumer Credit
4545 North Lincoln Blvd., #104
Oklahoma City OK 73105
405-521-3653
Fax: 405-521-6740
Oklahoma Attorney General
Consumer Protection Unit
4545 N. Lincoln Ave.
Suite 260
Oklahoma City OK 73105
405-521-2029
Fax: 405-528-1867
Web site: ww.oag.state.ok.us

Oregon
State Offices
Attorney in Charge
Financial Fraud/ Consumer Protection Section
Department of Justice
1162 Court St., NE
Salem OR 97310
503-378-4732
503-378-4320 (hotline Salem only)
503-229-5576 (hotline Portland only)
Toll free in OR: 1-877-877-9392
TDD/TTY: 503-378-5939
Fax: 503-378-5017
Web site: ww.doj.state.or.us

Pennsylvania
State Offices
Director
Bureau of Consumer Protection
Office of Attorney General
14th Floor, Strawberry Square
Harrisburg PA 17120
717-787-9707
Toll free in PA: 1-800-441-2555
Fax: 717-787-1190
Web site: ww.attorneygeneral.gov
Senior Deputy Attorney General
Health Care Unit
Bureau of Consumer Protection
Office of the Attorney General
14th Floor Strawberry Square
Harrisburg PA 17120
717-705-6938
Toll free in PA: 1-877-888-4877
Fax: 717-787-1190

Consumer Advocate
Office of the Consumer Advocate
Office of the Attorney General
Forum Place, 5th Floor
Harrisburg PA 17101-1921
717-783-5048 (utilities only)
Toll free in PA: 1-800-684-6560
Fax: 717-783-7152
E-mail: paoca@ptd.net
Web site: ww.oca.state.pa.us

Regional Offices
Deputy Attorney General
Bureau of Consumer Protection
Allentown Regional Office
Office of Attorney General
810 Hamilton St.
Fourth Floor
Allentown PA 18101
610-821-6690
Fax: 610-821-6529

Senior Deputy Attorney General
Bureau of Consumer Protection
Ebensburg Regional Office
Office of the Attorney General
171 Lovell Ave.
Suite 202
Ebensburg PA 15931
814-471-1831
Fax: 814-471-1840

Deputy Attorney General
Bureau of Consumer Protection
Erie Regional Office
Office of the Attorney General
1001 State St.
Suite 1009
Erie PA 16501
814-871-4371
Fax: 814-871-4848

Deputy Attorney General
Bureau of Consumer Protection
Harrisburg Regional Office
Office of the Attorney General
301 Chestnut St., Suite 105
Harrisburg PA 17101
717-787-7109
Fax: 717-772-3560

Senior Deputy Attorney General
Bureau of Consumer Protection
Philadelphia Regional Office
Office of the Attorney General
21 South 12th St.
Second Floor
Philadelphia PA 19107
215-560-2414
Fax: 215-560-2494

Deputy Attorney General
Bureau of Consumer Protection
Pittsburgh Regional office
Office of Attorney General
564 Forbes Ave.
6th Floor Manor Building
Pittsburgh PA 15219
412-565-5135
Fax: 412-565-5475

Senior Deputy Attorney General
Bureau of Consumer Protection
Scranton Regional Office
Office of Attorney General
214 Samter Building
101 Penn Avenue
Scranton PA 18503
570-963-4913
Fax: 570-963-3418

County Offices
Director
Beaver County Alliance for Consumer Protection
699 Fifth St.
Beaver PA 15009-1997
724-728-7267
Fax: 724-728-6762

Director/Chief Sealer
Bucks County Consumer Protection, Weights and Measures
50 North Main St.
Doylestown PA 18901
215-348-7442
Fax: 215-348-4570

Director
Delaware County Consumer Affairs
201 West Front St.
Delaware County Courthouse
Media PA 19063
610-891-4865
Fax: 610-566-3947

Montgomery County Consumer Affairs
Montgomery County Human Services Center
1430 DeKalb St.
Norristown PA 19404-0311
610-278-3565
Fax: 610-278-5228

Chief
Economic Crime Unit
Philadelphia District Attorney's Office
1421 Arch St.
Philadelphia PA 19102
215-686-8750
Fax: 215-686-8765

Director
Chester Consumer Affairs
601 Westtown Road, Suite 295
West Chester PA 19382-4991
610-344-6150
Puerto Rico
Puerto Rico Offices
Secretary
Department of Justice
PO Box 902192
San Juan PR 00902
787-721-2900
Fax: 787-725-2475

Department of Consumer Affairs
Minillas Station
P.O. Box 41059
Santurce PR 00940-1059
787-721-0940
Fax: 787-726-6570
E-mail: Jalicea@Caribe.net

Rhode Island
State Offices

Director
Consumer Unit
Consumer Protection Unit
Department of Attorney General
150 South Main St.
Providence RI 02903
401-274-4400
Senior Line: 1-888-621-1112
TDD: 401-453-0410
Fax: 401-222-5110


Consumer Credit Couseling Services
535 Centerville Road
Suite 103
Warwick RI 02886
Toll free: 1-800-208-2227
Fax: 401-732-0250
Web site: ww.creditcounseling.org

South Carolina
State Offices
Senior Assistant Attorney General
Office of the Attorney General
PO Box 11549
Columbia SC 29211
803-734-3970
Fax: 803-734-4323
Web site: ww.scattorneygeneral.org

Administrator/Consumer Avocate
SC Department of Consumer Affairs
2801 Devine St.
PO Box 5757
Columbia SC 29205-5757
803-734-4200
Toll free in SC: 1-800-922-1594
Fax: 803-734-4286
E-mail: scdca@dca.state.sc.us
Web site: ww.state.sc.us/consumer


Office of Executive Policy and Program
1205 Pendleton St.
Room 308
Columbia SC 29201
803-734-0457
Toll free in SC only: 1-866-300-9333
Fax: 803-734-0799
Web site: ww.myscgov.com

South Dakota
State Offices
Director of Consumer Affairs
Office of the Attorney General
500 East Capitol
State Capitol Building
Pierre SD 57501-5070
605-773-4400
Toll free in SD: 1-800-300-1986
TDD: 605-773-6585
Fax: 605-773-7163

Tennessee
State Offices
Director
Division of Consumer Affairs
Division of Consumer Affairs
5th Floor
500 James Robertson Parkway
Nashville TN 37243-0600
615-741-4737
Toll free in TN: 1-800-342-6175
Fax: 615-532-4994
Web site: ww.state.tn.us/consumer

Deputy Attorney General
Division of Consumer Protection
Consumer Advocate and Protection
Tennessee Attorney General's Office
PO Box 20207
Nashville TN 37243-0491
615-741-1671
Fax: 615-532-2910

Texas
State Offices
Assistant Attorney General
Consumer Protection/ Austin Regional Office
PO Box 12548
Austin TX 78711-2548
512-463-2185
Fax: 512-463-8301
Web site: ww.oag.state.tx.us

Assistant Attorney General and Chief
Consumer Protection Division
Office of Attorney General
PO Box 12548
Austin TX 78711-2548
512-463-2070
Fax: 512-463-8301

Public Counsel
Office of Public Insurance Counsel
333 Guadalupe
Suite 3-120
Austin TX 78701
512-322-4143
Fax: 512-322-4148
E-mail: rod.bordelon@mail.capnet.state.tx.us
Web site: ww.opic.state.tx.us

Assistant Attorney General
Consumer Protection/Houston Regional Office
Office of the Attorney General
808 Travis, Suite 812
Houston TX 77002
713-223-5886, ext. 118
Fax: 713-223-5821
E-mail: john.owens@oag.state.tx.us

Regional Offices
Assistant Attorney General
Consumer Protection Division/Dallas Regional Office
Office of the Attorney General
1600 Pacific Ave., Suite 1700
Dallas TX 75201-3513
214-969-5310
Fax: 214-969-7615

Assistant Attorney General
Consumer Protection/El Paso Regional Office
Office of the Attorney General
401 East Franklin St Suite 530
El Paso TX 79901
915-834-5800
E-mail: jad2@oag.state.tx.us

Assistant Attorney General
Consumer Protection/Lubbock Regional Office
Office of the Attorney General
916 Main St., Suite 806
Lubbock TX 79401-3410
806-747-5238
Fax: 806-747-6307
E-mail: lwj@aog.state.tx.us
Web site: ww.oag.state.tx.us

Assistant Attorney General
Consumer Protection/McAllen Regional Office
Office of the Attorney General
3201 North McColl Road, Suite B
McAllen TX 78501
956-682-4547
Fax: 956-682-1957
Web site: ww.oag.state.tx.us

Assistant Attorney General
Consumer Protection/San Antonio Regional Office
Office of the Attorney General
115 East Travis St., Suite 925
San Antonio TX 78205-1615
210-224-1007
Fax: 210-225-1075


County Offices
Director
Department of Environmental and Health Services
City Hall
1500 Marilla, Room 7A-North
Dallas TX 75201
214-670-5216
Fax: 214-670-3863
E-mail: bweaver@gwsmtp.ci.dallas.tx.us

Director
City of Dallas Economic Development Department
City Hall
500 Marilla, Room 5C-South
Dallas TX 75201
214-670-1685
Fax: 214-670-0158
E-mail: lsbrown@ci.dallas.tx.us

Chief
Harris County Consumer Fraud Division
Harris County District Attorney's Office
1201 Franklin
Suite 600
Houston TX 77002-1901
713-755-5836
713-755-5840
Fax: 713-755-5262

Utah
State Offices
Director
Division of Consumer Protection
Department of Commerce
160 East 300 South
Box 146704
Salt Lake City UT 84114-6704
801-530-6601
Fax: 801-530-6001
E-mail: commerce@br.state.ut.us
Web site: ww.commerce.state.ut.us

Vermont
State Offices
Consumer Assistance Program
For Consumer Complaints & Questions
104 Morrill Hall
UVM
Burlington VT 05405
802-656-3183 (within Chittenden County or out of state)
Toll free in VT: 1-800-549-2424
Web site: www.state.vt.us/atg

Chief
Public Protection Division
Office of the Attorney General
109 State St.
Montpelier VT 05609-1001
802-828-5507
Web site: ww.state.vt.us/atg

Supervisor
Consumer Assurance Section
Food and Market
Department of Agriculture
116 State St.
Montpelier VT 05602
802-828-3456
Fax: 802-828-2361

Virgin Islands
Virgin Islands Offices
Department of Licensing and Consumer Affairs
Golden Rock Shopping Center
Christiansted
St. Croix VI 00820
340-773-2226
Fax: 340-778-8250

State Offices
Commissioner
Department of Licensing and Consumer Affairs
Property and Procurement Bldg
No. 1 Sub Base, Room 205
St. Thomas VI 00802
340-774-3130
Fax: 340-776-0675

Virginia
State Offices
Senior Assistant Attorney General and Chief
Office of the Attorney General
Antitrust and Consumer Litigation Section
900 East Main St.
Richmond VA 23219
804-786-2116
Toll free: 1-800-451-1525
Fax: 804-786-0122
E-mail: mail@oag.state.va.us
Web site: ww.oag.state.va.us

Program Manager
Office of Consumer Affairs
Department of Agriculture and Consumer Services
Washington Building, Suite 100
P.O. Box 1163
Richmond VA 23219
804-786-2042
Toll free in VA: 1-800-552-9963
TDD: 800-828-1120
Fax: 804-371-7479
Web site: ww.vdacs.state.va.us

County Offices
Acting Team Leader
Office of Citizen and Consumer Affairs
#1 Court House Plaza, Suite 310
2100 Clarendon Blvd.
Arlington VA 22201
703-228-3260
Fax: 703-228-3295
E-mail: abutle@co.arlington.va.us
Web site: ww.co.arlington.va.us

Director
Fairfax County Department of Telecommunications and Consumer Services
12000 Government Center Parkway, Suite 433
Fairfax VA 22035
703-222-8435
Fax: 703-322-9542

City Offices
Consumer Affairs & Cable Television Administrator
City of Alexandria
City Hall
P.O. Box 178
Alexandria VA 22313
703-617-4350
TDD: 703-617-5056
Fax: 703-617-6426
E-mail: prescott.barbash@ci.alexandria.va.us
Web site: ci.alexandria.va.us

Director
Consumer Affairs Division
Office of the Commonwealth's Attorney
2425 Nimmo Pkwy
Virginia Beach VA 23456-9060
757-426-5836
Fax: 757-427-8779
Web site: www.vbgov.com/dept/oca/

Washington
State Offices
Consumer Resource Center
Office of the Attorney General
103 East Holly St., Suite 308
Bellingham WA 98225-4728
360-738-6185

Consumer Resource Center
Office of the Attorney General
500 N. Morain St., Suite 1250
Kennewick WA 99336-2607
509-734-2967

Consumer Resource Center
Office of the Attorney General
905 Plum St. Bldg 3
PO Box 40118
Olympia WA 98504-0118
360-753-6210

Director of Consumer Services
Consumer Resource Center
Office of the Attorney General
900 Fourth Ave., Suite 2000
Seattle WA 98164-1012
206-464-6684 1-800-551-4636
W 1-800-276-9883
Fax: 206-464-6451
Web site: ww.wa.gov/ago

Consumer Resource Center
Office of the Attorney General
1116 West Riverside Ave.
Spokane WA 99201-1194
509-456-3123

Program Manager
Consumer Resource Center
Office of the Attorney General
Consumer Protection Division
1019 Pacific Ave., 3rd Floor
Tacoma WA 98402-4411
253-593-2904
Toll free: 1-800-551-4636
Toll free:1-800-276-9883 in state only
Fax: 253-593-2449
E-mail: cynthial@atg.wa.gov
Web site: ww.wa.gov/ago

Consumer Resource Center
Office of the Attorney General
1220 Main St., Suite 510
Vancouver WA 98660
360-759-2150

City Offices
Chief Deputy Prosecuting Attorney
Fraud Division
900 4th Ave., #1002
Seattle WA 98164
206-296-9010
Fax: 206-296-9009
E-mail: pat.sainsbury@metrokc.gov
Web site: ww.metrokc.gov/proatty/

Consumer Affairs Supervisor
Revenue and Consumer Affairs
Seattle Department of Finance
805 South Dearborn St.
Seattle WA 98134
206-386-1298
Fax: 206-386-1129
E-mail: seattle.consumer-affairs@ci.seattle.wa.us
Web site: ww.pan.ci.seattle.wa.us/esd/consumer


Consumer Affairs Inspector
Revenue and Consumer Affairs Section
Executive Services Department
Division of Finance
600 4th Ave., #103
Seattle WA 98104-1891
206-233-7837
Fax: 206-684-5170
E-mail: edgonzaga@ci.seattle.wa.us

West Virginia
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
812 Quarrier St., 6th Floor
P.O. Box 1789
Charleston WV 25326-1789
304-558-8986
Toll free in WV: 1-800-368-8808
Fax: 304-558-0184
E-mail: consumer@wvnet.edu
Web site: ww.state.wv.us/wvag

Director
Division of Weights and Measures Section
570 MacCorkle Ave.
St. Albans WV 25177
304-722-0602
Fax: 304-722-0605
E-mail: angellk@mail.wvnet.edu

Wisconsin
State Offices
Regional Supervisor
Department of Agriculture Trade & Consumer Protection
Division of Trade and Consumer Protection
200 North Jefferson St.
Suite 146A
Green Bay WI 54301
920-448-5110
Fax: 920-448-5118
Web site: datcp.state.wi.us



Acting Administrator
Department of Agriculture, Trade and Consumer Protection
Division of Trade and Consumer Protection
2811 Agriculture Dr.
PO Box 8911
Madison WI 53708
608-224-4953
Toll free in WI: 1-800-422-7128
TTD/TTY: 1-608-224-5058
Fax: 608-224-4939
E-mail: datephotline@wheel.datep.state.wi.us
Web site: ww.datcp.state.wi.us

County Offices
Assistant District Attorney
Consumer Fraud Unit
Milwaukee County District Attorney's Office
821 West State St., Room 405
Milwaukee WI 53233-2485
414-278-4585
Fax: 414-223-1955

Consumer Fraud Investigator
Racine County Sheriff's Department
717 Wisconsin Ave.
Racine WI 53403
262-636-3126
Fax: 626-637-5279

Wyoming
State Offices
Assistant Attorney General
Office of the Attorney General
Consumer Protection Unit
123 State Capitol Building
Cheyenne WY 82002
307-777-7874
Toll free in WY only: 1-800-438-5799
Fax: 307-777-7956
E-mail: agwebmaster@state.wy.us
Web site: attorneygeneral.state.wy.us/
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#4 Update By Author

ONGOING PRO COMP TIRE PROBLEMS, WHICH 4 WHEEL PARTS OWNS THE TIRE NAME/COMPANY

AUTHOR: Jimmy - IRVINE (U.S.A.)

I have problems with Pro Comp Tires.

One of my tires even developed a tiny bulge in it.

4 wheel Parts refused to refund and/or replace my tires (12,000 mile) even though I had purchased their $100.00 tire warranty that they pushed on to me. They basically said, "If there isn't a tear/damage in the tire, we won't replace it"

I took my truck to an independent ASE facility and they stated that these PRO COMP tires were indeed DEFECTIVE and caused my vehicle to drift SEVERELY twards one way of the road after I had my brand new truck aligned.

4 Wheel Parts is owned/operated by Trans American Auto Parts who also owns/operates
PRO COMP TIRES. (more info at the end)

So, I took the following actions that gets a corporation into trouble, which really upset them.

I decided to look their Company Reliability Report on the Better Business Bureau website located at www.labbb.org. It stated the following below:

4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging:
*Poor Installation:
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise /Missing Items/Incorrect Items

All this can be verified by obtaining a company reliability report from the Better Business Bureau at www.labbb.org/

If I had read the BBB reliability report on 4 wheel parts or somebody would have warned me, I would have not have spent $15,000.00 at their store.

If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) file/send a report to the following (3) State/local agencies set up to help you below on the internet.

ww.badbusinessbureau.com
ww.autorepair.ca.go
ww.bbb.org

Then immediately mail a copy complaint to the Bureau of Automotive Repair and the District Attorney's Consumer Protection Division for your State listed below:

Bureau of Automotive Repair (Main Office)
400 R Street, Suite 520
Sacramento, CA 95814
916-322-3333

Orange County District Attorney
Consumer Protection Division
401 Civic Center Drive
Santa Ana, CA 92701

Consumer Protection Division :singlethumbup:
Los Angeles County District Attorney's Office
201 North Figueroa St., Suite 1600
Los Angeles, CA 90012

An Independent investigation/study will be underway in the future to determine why these tires failed prematurely. A preliminary investigation of consumer complaints into this failure has pointed to the speed arc of 100 mph.

Any prolonged length of time spent driving in this threshold has resulted in consumer complaints of tires developing mild tire pulls, SEVERE tire pulls, and tire bulges/wobbles felt in the steering wheel.

One of the tires will be sent away for idependent laboratory analysis stating exactly why it failed prematurely at only 12,000 miles and why it developed an tiny bulge in it. This independent laboratory analysis may even cost up to $1,000.00.

If your PRO COMP tires have developed, "Tire Pulls" you should have them replaced. Many consumers have emailed me telling me that they have wasted their money on alignments that wont align thinking that they have bent some part on their suspension.

BUYER BEWARE
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#5 Update By Author

Disclaimer: Any wrong Doing in this Entire Document is (Alleged)

AUTHOR: Jimmy - IRVINE (U.S.A.)

Disclaimer: ANY WRONG DOING IN THIS ENTIRE DOCUMENT IS (ALLEGED)


just as UFO's do not exist
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#6 Consumer Comment

Denali...100mph ?!

AUTHOR: Mike - Radford (U.S.A.)

OK I'll bite here. Notice that I am NOT defending the company in question, but I wonder about Jimmy.

First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway. I hope that no innocent people get caught in the path as he hurtles toward Darwinian destiny.

He does this on cheesy no-name tires that are sold for off-road use. And wonders why said tires fall apart. By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.

Warranties that cost extra are ALWAYS a rip off. No one is going to give much warranty on high-performance parts. Everyone knows that people buy these parts in order to abuse them. When they fail, that is an excuse to buy even more expensive, higher performance parts next time.

Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.

It isn't illegal to replace the odometer with one that shows fewer miles. It is illegal to lie about the actual mileage. The owner has to tell everyone concerned that the actual miles are more than the odometer shows. The DMV may have a form for that.

The word "unsatisfactory" does not appear in the BBB report. However, they do state that there are "unanswered complaints," which used to be the criteria for an unsatisfactory rating. Trust the BBB as far as you can throw it. If the BBB says anything bad about a company, it's a REALLY bad company.
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#7 Individual Responds

CHEESY TIRES HAVE CONSUMER COMPLAINTS NATIONWIDE

AUTHOR: Jimmy - Irvine (U.S.A.)

Disclaimer: Any Wrong Doing is Alleged just as UFO's do not exist

You did Bite and I shall Provide you with more information that you and others so require

THIS REPORT WILL HAVE A LINK TO (another) REPORT, (THEY ARE BOTH CONNECTED)IT JUST HASN'T BEEN DONE YET.

Everyone please click on or go here for further:

http://ripoffreport.com/reports/ripoff108276.htm

((((((WROTE: cheesy no-name tires that are sold for off-road use, First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway))))))))

Actually 4 Wheel Parts pushed these PRO COMP tires on to me and made gross performance misrepresentations directly stating that they were identical to BFG's....(not so hon-solo).

As them being for off-road use only, not true. YOU can clearly see by the photograph that these tires are ALL TERRAIN TIRES, they don't have big nobbies on them.

You also stated that I'm F-ING NUTS to drive a Denali at 100+ mph on the freeway, well I don't own a DENALI, SECOND DID YOU SEE ME engage WARP DRIVE and/or do you have LIDAR (LASER/RADAR GUN)?

I took my truck to an independent ASE facility for a second opinion and they stated that these PRO COMP tires were indeed DEFECTIVE, which caused my vehicle to drift SEVERELY towards one way of the road after I had my brand new truck aligned.

One tire even developed a tiny bulge in the tire tread.

4 wheel Parts refused to refund and/or replace my 12K tires even though I had purchased their pushed upon, "No questions asked $100.00 tire warranty. "

They stated, "Unless the tire has visible damage, we cannot/will not warranty it. Funny, that's not what they said when they sold me their tire warranty, "If anything goes wrong with the tire, we will replace it for free, again saying no questiones asked."

Having college research drilled into my brain, I began to research these tires and found that there are industry set standards:

N 87 mph 140 km/h Temporary Spare Tires
P 93 mph 150 km/h
Q 99 mph 160 km/h Studless & Studdable Winter Tires
R 106 mph 170 km/h H.D. Light Truck Tires
S 112 mph 180 km/h Family Sedans & Vans
T 118 mph 190 km/h Family Sedans & Vans
U 124 mph 200 km/h
H 130 mph 210 km/h Sport Sedans & Coupes
V 149 mph 240 km/h Sport Sedans, Coupes & Sports Cars

Wouldn't you know it, what is posted on these PRO COMP tires isn't THE INDUSTRY STANDARD. These tires depicted "LOAD RANGE "D" on them, but all 4 tires were missing the the industry standard MAXIMUM ALLOWABLE TIRE SPEED LETTER, nowhere to be seen/found with the naked eye.

A VERY COSTLY INDEPENDENT FAILURE ANALYSIS WAS CONDUCTED ON THE WORST TIRE OUT OF THE (4). RESULTS REMAIN CONFIDENTIAL, but if someone is very intelligent and reads this document over a couple of times, they'll figure out.

((((((((WROTE: By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.))))))))

I think you mean EXCESSIVE, don't you? like blowing money excessively.


((((((((WROTE: Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.)))))))))))))))))))))))))))))))))))))))))))

I disagree on a couple of facts. First, you missed the part that mechanics wrote up, "Installation Silicone" clogged oil pick up filter screen and other parts of the motor at 5,811 miles.

SECOND: You are talking about old technology from the DINO ERA. FORD, MERCEDEZ BENZ, Mini Cooper, NISSAN and many other AUTO MANUFACTURES sell Supercharged cars right out of the showroom with 3/50,000 warranties EX: New COBRA Mustang.........the technology has been perfected over the years making them very reliable. The "MAGNA" aka MAGNASUN system, which is used by many AUTO manufactures has its own self contained oil similar to a differentials that doesn't need to be changed for about 75,000 miles. This system only BOOSTS 4-6 lb and is designed to last the life of the vehicle.
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#8 Consumer Comment

Tire speed ratings... The experts you pay tend to say whatever you want

AUTHOR: Mike - Radford (U.S.A.)

Against better judgement, I engage in dialogue with Jimmy...

I saw the word "Denali" which I recognized as GMC's largest SUV (more properly the Yukon Denali) and, er, ASSumed that's what you had.

Then you wrote that "[Pro Comp tires fail] ... speed arc of 100 mph" and again ASSumed that's what happened to yours. You also never said that you were NOT running your Pro Comp's at high speeds, and you get into an extensive investigation of speed ratings. So again I ASSumed you're driving in the 100 mph range, even without a radar gun.

Any sort of truck-based vehicle is inherently unstable at high speed. Especially if it's jacked up with larger than stock tires. I hope you agree it's "F-ING NUTS" to drive one at 100 mph on a public road.

I went out and looked at all my tires; ordinary major brand tires. None of them have anything like "Speed Rating : X" marked on them. Further research shows that the speed rating letter is always part of a larger code. It is written right after the tire size numbers in the same size lettering. The code is a two or three digit number followed by that all important speed rating letter.

The number part encodes the weight rating in an obscure way. Higher numbers do mean higher weight. The weight rating is also shown in plain text elsewhere on the side of the tire. (Is the rating of the Pro Comps compatible with the weight of your truck?)

The speed letter is as your table shows. The tires on my (completely stock) truck say "101Q", so now I know to stay under 99 mph. Not a problem.

The speed/weight coding system ("Service Rating") is a Federal standard, not just an industry convention. If tires aren't so marked, it probably isn't legal to sell them for highway use. The speed rating is based on a simple 10-minute test. You and (allegedly) others have reported that tire failure occurs after "prolonged length of time spent driving in this threshold." So certain cheesy tires may achieve their rating in the government test, but still be no good for real-world use at high speed.

I should have said "aftermarket supercharger" of course. Even among those, one could go with a conservative setup and reasonably expect long engine life (But not as long as with no supercharger, I would venture). It doesn't seem like you'd be satisfied with a conservative setup though.

Excessive silicone is indeed a hallmark of bad mechanics. There are only a few circumstances where it should be used at all, and then very sparingly. So I agree that you did suffer "improper installation." But it's going to be hard to *prove* that was the entire cause of your problem, or even a contributing factor, when there's also an aftermarket supercharger on there. Damage by "detonation" suggests over-supercharging was the primary problem, not lack of oil.

The experts you pay tend to say whatever you want. Companies and their lawyers do it all the time. So even with your mechanics on your side, you're still in for a long fight over that engine.
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#9 Update By Author

CORNFEEDING and INBREEDING SHOULD BE ILLEGAL

AUTHOR: Jimmy - Irvine (U.S.A.)

Disclaimer: All material is alleged just as UFO's do not exist

THis is the original QUOTE: (((( An Independent investigation/study will be underway in the future to determine why these tires failed prematurely. A preliminary investigation of consumer complaints into this failure has pointed to the speed arc of 100 mph.)))))

(((((((THIS IS YOUE RESPOSE/TRANSLATION:
Then you wrote that "[Pro Comp tires fail] ... speed arc of 100 mph" and again ASSumed that's what happened to yours.))))))))


I DON'T KNOW IF YOU ARE SUFFERING FROM DEMENTIA OR NOT USING YOUR REQUIRED READING GLASSES, BUT ANY OTHER READER CAN clearly SEE THAT IT STATES IN THE REPORT, "IT IS CONSUMER COMPLAINTS THAT HAS POINTED INVESTIGATORS TO THE OPERATING SPEED ARC OF 100 mph."

It is you who has "ASSUMED and MISREAD" most of the material in this report and have wasted the the valuable time 10,000 readers who are going to read your rebuttal

WROTE:((((((((Further research shows that the speed rating letter is always part of a larger code. It is written right after the tire size numbers in the same size lettering. The code is a two or three digit number followed by that all important speed rating letter.)))))))))))

You are very correct sir, (EXTRA CREDIT) but guess what? PRO COMP TIRES DONT NOT HAVE THAT (tire size depiction) EITHER ANWHERE, unless it is smaller than the eye can see.


WROTE:((((((((Excessive silicone is indeed a hallmark of bad mechanics. There are only a few circumstances where it should be used at all, and then very sparingly. So I agree that you did suffer "improper installation." But it's going to be hard to *prove* that was the entire cause of your problem, or even a contributing factor, when there's also an aftermarket supercharger on there. Damage by "detonation" suggests over-supercharging was the primary problem, not lack of oil.

The experts you pay tend to say whatever you want. Companies and their lawyers do it all the time. So even with your mechanics on your side, you're still in for a long fight over that engine.)))))))))))))))

NONSENSE, THE TRUCK WAS TAKEN DIRECTLY TO THE SUPERCHARGER MANUFACTURE CORPORATION THEMSELVES AND LEFT THERE FOR (3) DAYS FOR ANALYSIS, NOT PAYING THEM ANYTHING TO SO_CALL GENERATE ME A REPORT IN MY FAVOR. THE WROTE WHAT THEY SAW.

FURTHERMORE, THIS SUPERCHARGER CORPORATION DECIDED TO NO LONGER SELL SUPERCHARGERS TO 4 WHEEL PARTS AFTER a "MYRAID" of CONSUMER COMPLAINTS STATING THAT 4 WHEEL PARTS WAS NOT MEETING THEIR CONTRACTUAL OBLIGATIONS?WARRATTIES/CUSTOMER SUPPORT AND THE DESTRUCTION OF MY VEHICLES BRAND NEW 5,811K ENGINE.

say high to salvin for me
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#10 Update By Author

One Owner of 4 Wheel Parts Has FELONY CRIMINAL RECORD

AUTHOR: Jimmy - IRVINE (U.S.A.)

National Criminal Report

JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, MARCUS GEORGE
CASE NUMBER: 97C012411

INCIDENT:
OFFENSE DESCRIPTION: CRIMINAL(FELONY/MISDEMEANOR)
STATUTE:
CASE FILING DATE: 12/03/1997
OFFENSE SEVERITY:
COURT:
DISPOSITION:
DISPOSITION DATE:
---------------------------------------


JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, MARCUS GEORGE
CASE NUMBER: CR42868

INCIDENT:
OFFENSE DESCRIPTION: FELONY
STATUTE:
CASE FILING DATE: 10/10/1997
OFFENSE SEVERITY:
COURT:
DISPOSITION:
DISPOSITION DATE: 02/03/1998
------------------------------------------

JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, GEORGE LEO JR
CASE NUMBER: B95004119-4

INCIDENT:
OFFENSE DESCRIPTION: VC27803(B) VC40508A VC405095
STATUTE:
CASE FILING DATE: 07/14/1995
OFFENSE SEVERITY:
COURT: COALINGA MUNICIPAL
DISPOSITION:
DISPOSITION DATE:
-------------------------------------------

Comprehensive Criminal Report
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#11 Update By Author

ADDTITIONAL LINKS TO THIS TOPIC CONTAINING REPORTS AND PHOTOS

AUTHOR: Jimmy - IRVINE (U.S.A.)

ADDTITIONAL LINKS TO THIS TOPIC CONTAINING REPORTS AND PHOTOS


For Report & Photos #1
www.ripoffreport.com/reports/ripoff108276.htm

For Report & Photos #2
www.ripoffreport.com/reports/ripoff108633.htm
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#12 Update By Author

You have not fooled anyone

AUTHOR: James - Irvine (U.S.A.)

NOTICE TO ALL READERS, IT IS CLEAR THAT THIS IDIOT/HILLBILLY FROM ABOVE WAS PUT UP TO BY THE COMPANY 4 WHEEL PARTS TO SABOTAGE/DISCREDIT THIS PAGE AND/OR MY CREDIBILITY IN THE PROCESS. IN RESPONSE, I SAY TO THIS CORNFED/INBRED HILBILLY THE FOLLOWING BELOW



You have not fooled anyone, you have even upset this homeless man who has been protecting this site
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#13 Employee

EX-MANAGER REPORTS ON COMPANY TEACHINGS TO THEIR EMPLOYEES OF BAIT AND SWITCH

AUTHOR: CHRIS - Las Vegas (U.S.A.)

As an ex manager of 4 wheel parts I can agree with about 99.9% of everything this guy has stated about the daily business operations of 4 Wheel Parts. I would like to commend him for giving up so much to get the truth out there, if he helps just one person purchase or be left in the rain after something has gone wrong with their products.

I moved up from just being a sales rep, to assistant manager, to manager in no time by implementing dishonest sales tactics designed to deceive consumers into purchasing Pro Comp Tires and products. I was when selling tires, “To simply place our Pro Comp Tires right next to BFG's.” The tread design pattern on our tires is nearly identical, so I was taught to tell customers, “Look at them both, there is no difference between them whatsoever.”

In truth, there is a major difference between the 3rd rate Pro Comp Tires (Cooper Tire Co.) and BF Goodrich Tires. The Tire Rack (www.tirerack.com) on the internet is one of the largest tire sellers in the country, which compares all tires against each other (except for Pro Comp Tires).

I had a huge board in my office depicting monthly gross of $150,00.00 to $175,00.00. We were always pushed to meet or exceed our monthly set goals and that's where a lot of dealership and customer trucks got torn up and damaged. Our monthly lease was over $10,000.00 per month and 4 Wheel Parts had to pay 7% of its monthly gross to the land owner as well. They would pressure me to fudge those numbers as well, making me very uncomfortable and completely liable.

I still remember this short event vividly to this day. All of our stores were to play new music provided directly from the president of the company, “Mr. Greg Adler.” Immediately my loyal customers began to complain, “What the hell is this crap.” I replied, “I don't have a choice, “I gotta play it.” It wasn't country music, not even blue-grass music. One customer described it as, “Backyard Moonshine Distilling Hillbilly Music.” This caused such a disruption among my employees to where they began to poke fun of the company president with jokes such as, “He is vertically challenged to they didn't let him on rides at Disneyland when he was in high school that's why he's got the worst case of Little-Man-Syndrome.”

In addition, I have contacted this victim of 4 Wheel Parts directly. They have attempted threaten/intimidate “Jimmy” and he has simply told me that he has turned around and thrown it back in all their faces by stating, “Bring It.” Jim has also stated to me that 4 Wheel Parts has subscribed him to very offensive magazines subscriptions, when has never held any subscriptions for the last 4 years. This behavior doesn't surprise me as I have heard our top management members use racial slurs all the time.

In closing, Jim has also relayed to me that he does not retain any form of criminal record that my company could use against him, so they have spent even more money by hiring a private detective to go to every police station where Jim h lived before, in order to dig up any dirt as possible.

Since I have worked for this company, I can say that this is common practice for 4 Wheel Parts and I'm just tired of them ripping people off and them being S.O.B Bullies. In response to 4 Wheel Parts chicken $#it actions, I am enclosing the following below:

National Criminal Report

JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, GREGORY WARD
CASE NUMBER: MM48189GA

INCIDENT:

OFFENSE DESCRIPTION: NOT PROVIDED BX STATE
STATUTE:

CASE FILING DATE: 09/05/2000
OFFENSE SEVERITY:

COURT: INDIO SUPERIOR
DISPOSITION:

DISPOSITION DATE:

Comprehensive Report

The actor Eddie Murphy stated to police that he was only giving the “Transvestite” a ride home, what's Mr. Alders excuse?

4 Wheel Parts Major Contact Telephone List::

Tel:(310)900-5582 Fax:(310)900-5555
Fax:(310)900-5580 Tel:(310)546-4785
Tel:(310)373-5266 Tel:(310)379-0831
Fax:(310)900-5560 Fax:(310)900-7726
Fax:(510)441-0394 Fax:(904)781-5437
Fax:(303)373-2814 Fax:(214-744-0413
Fax:(623)434-6889

President@4wheelparts.com
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#14 Update By Author

VERY IMPORTANT LINKS TO FOLLOW REGARDING THIS TOPIC

AUTHOR: Jimmy - IRVINE (U.S.A.)

VERY IMPORTANT LINKS TO FOLLOW REGARDING THIS TOPIC

http://www.ripoffreport.com/reports/ripoff112163.htm

http://www.ripoffreport.com/reports/ripoff108276.htm

http://www.ripoffreport.com/reports/ripoff108633.htm

****DON'T LET THEM GET AWAY WITH IT********
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#15 Individual Responds

I have not received the rebate after well over the 16 weeks

AUTHOR: Raymond - Clarksburg (U.S.A.)

I purchased a SOYO SY-K7VMP2 motherboard from Tiger Direct in March 2004, mailed in the rebate form and UPC barcode and sales receipt to SOYO Rebate Center, #1176, 1142 S. Diamond Bar Blvd #507, Diamond Bar, CA 91765, I have not received the rebate after well over the 16 weeks they said I would receive the rebate in. Their web site www.verifyrebate.com says my rebate is approved as of 8/17/04, but I have yet to receive the $50.
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#16 Consumer Comment

They kept adding to cost of front brakes with new rotters $825.00 For $3225.00 so far , still working on it

AUTHOR: Melvyn - Hesperia (U.S.A.)

A & A Transmission 11214 Hesperia Rd.92345 (760)948-2713 Took my 1998 Dodge 3500 P.U. truck in for transmission shifting back and forth at 40-50mph. and to have brakes repaired.They said it sounded like a computer valve, Then called to tell me they have to pull the transmission at $975.00 and would be around $1400.00 total, then told me $2400.00 , now they say they need to replace the computer valve $?????? They kept adding to cost of front brakes with new rotters $825.00 For $3225.00 so far , still working on it. Took it to them 10-15-04 I always kept oil changed and transmission never sliped and worked very well except for the shifting problem. They keep trying to get more money from me and its worse than when I took it to them. Please help Mel Anderson 18738 Fairburn st. Hesperia Ca. 92345 760-949-9456
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#17 Consumer Suggestion

4 Wheel Parts Disgracefully Earns 15 State Issued Violations

AUTHOR: Kevin - Manhattan Beach (U.S.A.)

The State Agency, “Bureau of Automotive Repair” has completed their several month long “Fraud” investigation into the company known as 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. This company operates a nationwide chain of off-road stores, Including but not limited to the SELLING of Factory Truck Warranties Redeemable At All Major Nationwide Dealerships, and is also in the business of selling aftermarket parts/accessories to dealerships nationwide.

Several questionable issues delayed and/or interfered with the State Agencies abilities to complete their full investigation into this business entities transactions/conduct. One such example was the, “Failure to produce documents/invoices in timely manner and/or the deliberate withholding of these documents to gain a strategic advantage,” which is a violation of the business and professions code.

President Gregory W. Adler of 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. has vehemently denied any wrong doing to date and has stated via the internet that, “The customer is number one at 4 Wheel Parts.”

However, his statement completely contradicts his companies Nationwide Better Business Bureau “Company Reliability Reports” of having an “Unsatisfactory Performance Record” which the report includes the following specifics below:

*Delivery Issues,*Difficulty Obtaining Refunds,*Overcharging,*Poor Installation,
*Poor Customer Service,*Billing Disputes,*Failure to Deliver *Ordered Merchandise *Missing Items, and Incorrect Items.

All of the BBB's Company Reliability Reports on 4WP/Transamerican Auto Parts along with incriminating documents, invoices, etc., can be obtained at the following VERY IMPORANT LINK BELOW:

www.ripoffreport.com/reports/ripoff112163.htm

Furthermore, Mr. Gregory W. Adler's statement of, “The Customer is Number 1” is once again contradicted by the 15 Violations issued by the State Agency, “Bureau of Automotive Repair.”

This is just some of the following State Agencies final report violation subject matter that will be available:

•Written False and Misleading Statements etc.

•Failure to Provide Written and Revised Signed Estimates etc.

•Charging for Items Not Specifically Described etc.

•Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leased trucks.

•Several severe offenses were committed by 4WP; unfortunately no enforcement action was taken, due to the fact that there are no laws/enforcement regulations and/or legislation on the books to date.

•The State Investigator audited the annual “idler arm” sales records between a major GM dealership and 4 Wheel Parts. Service Manager stated (name withheld), “That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, “I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.

Not only am I going to stop crediting you these “idler arm” parts, I'm going to stop selling them to you altogether.” 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle larger wheels and tires. ANOTHER VIOLATION issued by the State Agency.

•10 other violations were issued that were similar in nature.

This 15 violation State Agency report has been brought to you at terrible cost and sacrifice to me. You may obtain a “Bureau of Automotive Repair Records Management/Subpoena Unit Form” explaining in detail how only your counsel may obtain this very important report at www.autorepair.ca.gov/stdhome.asp or write to:

Consumer Affairs
Bureau of Automotive Repair (Main Office)
C/o 4 Wheel Parts Fraud Investigation (FL 2004009600)
400 R Street, Suite 5200
Sacramento, CA 95814
(916)-322-3333

Please make the necessary contractual changes and/or cease to do business with such companies who seek to obtain huge profit gains at the terrible expense/losses to others and/or hard working business entities.

Companies who retain such lousy Unsatisfactory Performance Records with the Better Business Bureau should not even be considered as business candidates. He who plays in the dirt shall also get dirty as well.

VERY IMPORTANT LINK BELOW (READ ENTIRE CONTENTS):
www.ripoffreport.com/reports/ripoff112163.htm

Thank You
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#18 Consumer Suggestion

BUYER BEWARE IS NOW IN EFFECT

AUTHOR: Chuck - Mobile (U.S.A.)

Our dealership just got an informative fax about these guys and we just had to come here and see for ourselves.

We think the following link by far is the best below:

www.ripoffreport.com/reports/ripoff112163.htm

BUYER BEWARE IS NOW IN EFFECT
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