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  • Report: #520774

Complaint Review: Global Automotive of Miami, Inc.

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  • Submitted: Friday, November 06, 2009
  • Last Posting: Tuesday, August 03, 2010
  • Reported By: Guillermo — San Luis Arizona United States of America
Global Automotive of Miami, Inc.
Miami Florida United States of America

Global Automotive of Miami, Inc. Global Automotivo doies not honor their warranty, do not buy from them Miami, Florida

*UPDATE by author: E-mails from Global Automotive


2Author 0Consumer 0Employee/Owner

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I own a Store that specializes in Fuel Pumps, I bought many fuel pumps from Global Automotive during a period of 4-5 months this year, and I can say that Chevy fuel pumps are most of them defective, they work during a certain period of time (2-3 months) and then they fail. I also sold a fuel pump module for a Dodge Caravan from Global Automotive and it did not work, I sent the pump back to the vendor and Kevin (The owner) told me that the pump had good pressure and they returned to fuel pump to me, I received it this afternoon, I tested and yes, it has good pressure but low fuel flow, this makes the pump defective; there is also another defect, the module has a broken gasket which results in a fuel leak, I LOST my money with this vendor.
I have a fuel pump tester and all fuel pumps from Global Automotive that I got back from my customers showed low pressure and fuel flow.
 
Please do not buy from Global Automotive, they sell CHEAP fuel pumps, I stopped selling from them because of this, they do not honor their warranty either, this is fraud and all buyers should know this.
DO NOT BUY FROM GLOBAL AUTOMOTIVE

This report was posted on Ripoff Report on 11/6/2009 6:25:13 PM and is a permanent record located here: http://www.ripoffreport.com/auto-parts/global-automotive-of/global-automotive-of-miami-in-6ed7f.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

GUILLERMO IS DISHONEST

AUTHOR: Kevin - (United States of America)

SUBMITTED: Friday, November 06, 2009

I am the owner of GA and we have been in the fuel systems business for over 12 years. All of my fuel pumps are 100% ISO9001 certified. I have also spent a lot of money in testing equipment over the years that my techs use to test each fuel pump in accordance with GA's quality control assurance agreement. The testing equipment we use runs fuel through the fuel pump and assembly testing all parameters including: fuel pressure, flow (gallons per hour), volts, amps, and even noise level (dB). Guillermo Bermudez purchased several fuel pumps from GA over a short period of time. He placed several orders with us that went unpaid. He constantly evades our phone calls, which is now disconnected. I was never contacted about any problems. I later found out that Guillermo is a mule that ships auto parts to Mexico third party from AZ. Guillermo is simply writing this report in an attempt to defame my company since many of his customers now buy directly from GA. GA places a warranty slip inside the box with the part with our name and contact info. This is not the first time that Guillermo Bermudez does this, so I will be persuing legal punitive damages within Miami-Dade county. Thanks...Kevin


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#2 Update By Author

E-mails from Global Automotive

AUTHOR: Guillermo - San Luis (United States of America)

SUBMITTED: Tuesday, August 03, 2010

Here is the complete story:  Kevin is all lies, I received an invoice to buy fuel pumps but I cancellled the order, didn't want cheap pumps anymore. He agreed to exchange the pump and never did that (lier)
I also have invested in testing equipment
See emails from him:


From: guillermo
To: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
Date: Sat, 7 Nov 2009 01:32:21 +0000


The fuel pump has good pressure but low fuel flow, I also noticed that it has a broken gasket inside, this is another defect
For your information, I filed a rip-off report on http://www.ripoffreport.com, I noticed that I was not the firs one, that should mean something.
By the way, all your chevy pumps stopped working in 2 months, good thing is that I only gave one month warranty on those cheap pumps.
Stop selling cheap pumps.





Date: Fri, 23 Oct 2009 08:50:56 -0700
From: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
My tech tested the fuel pump and it reaches 95.8psi, which is more than enough to run any Chrysler vehicle. The fuel pump you returned is in perfect working order.
 
Where address should we send this back to?
 
 
Thank you,
Management


--- On Thu, 10/22/09, Guillermo <> wrote:

From: Guillermo Bermudez 
Subject: RE: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Thursday, October 22, 2009, 7:41 PM

It has been more than a month and I have not received the fuel pump.
What happened? I have been purchasing fuel pumps from you but with this experience I am hesitating of doing so again.
Please let me know the status of this

Thank you

Guillermo

Date: Fri, 18 Sep 2009 09:51:50 -0700
From: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
I will send you a new one today.
 
What was the paypal transaction ID # for this purchase, so I can look it up?
 
I also see that there is an open invoice for the 5 MU1089 fuel pump modules you requested at the old price. Do you still need these pumps?
 
Thank you,
Kevin


--- On Tue, 9/15/09, Guillermo  <> wrote:

From: Guillermo
Subject: RE: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Tuesday, September 15, 2009, 9:36 PM

Hello,

Have you had the chance to test the fuel pump that I sent?
Please let me know

thank you

Date: Wed, 9 Sep 2009 11:16:40 -0700
From: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
 GLOBAL AUTOMOTIVE OF MIAMI, INC.
12302 SW 128TH COURT, SUITE 109
MIAMI, FL. 33186
 
 
Thank you,
Management


--- On Tue, 9/8/09, Guillermo <> wrote:

From: Guillermo Bermudez 
Subject: RE: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Tuesday, September 8, 2009, 9:03 PM

OK, 
Could you let me know your address?
Thank you


Date: Tue, 8 Sep 2009 14:07:03 -0700
From: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
 Please send it back to us and I will inspect and exchange. Thanks
 
 
Thank you,
Management


--- On Fri, 9/4/09, Guillermo<> wrote:

From: Guillermo
Subject: RE: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Friday, September 4, 2009, 8:03 PM

What happen if I don't have that invoice? my buyer was the mechanic.

Date: Fri, 4 Sep 2009 12:52:41 -0700
From: globalautomotivemiami@yahoo.com
Subject: RE: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
Please keep in mind that your buyer needs to provide you with an invoice proving professional installation. This is a requirement from our manufacturer.
 
 
Thank you,
Management


--- On Thu, 9/3/09, Guillermo  <> wrote:

From: Guillermo
Subject: RE: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Thursday, September 3, 2009, 9:15 PM


Yes, it was, a mechanic graduated from a school in Phoenix, AZ.

Date: Wed, 2 Sep 2009 19:03:13 -0700
From: globalautomotivemiami@yahoo.com
Subject: Re: E7144M fuel pump defective.
To: guillermo



Dear Valued Customer,
 
 
 Was this installed by a professional mechanic as stated in our warranty?
 
 
Thank you,
Management


--- On Wed, 9/2/09, Guillermo  <> wrote:

From: Guillermo 
Subject: E7144M fuel pump defective.
To: globalautomotivemiami@yahoo.com
Date: Wednesday, September 2, 2009, 9:16 PM

Hello Kevin 

I haven't received a response on this, please let me know

Thank you

Guillermo

From: guillermo
To: globalautomotivemiami@yahoo.com
Subject: E7144M fuel pump defective.
Date: Tue, 1 Sep 2009 01:29:30 +0000


Hello Kevin

I bought fuel pump E7144M in May, 25. The pump failed shortly after it was installed, I tested and it does not have enough pressure and flow. The item # 390000966134, could you give me an RMA# and a shippping address so I can get an replacement?
PLease let me know

Thank you

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