Jasper Engines and Transmissions
815 Wernsing Road
Jasper Indiana
United States of America
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Jasper Engines and Transmissions, Transmission and warranty are useless Jasper, Indiana
*UPDATE Employee: Come on.....
3Author
1Consumer
1Employee/Owner
In 2005 we had a jasper transmission put in our motorhome. We have put 3300 miles on it and today it went. I, as well as the repair shop contacted Jasper and were told that they could do nothing about it. This transmission is supposed to have a 3 year/100,000 mile warranty. I understand that it is over the three years, but 3300 miles? Give me a break. We live in the northeast and can only use our motorhome for a couple of months in a year because of the weather. A reputable company would stand behind their product and try to do right by their customer. I would not recommend this companies products to anyone. Product is junk and customer service is atrocious.
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REBUTTALS & REPLIES:
3Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Jeff - Manda (U.S.A.)
SUBMITTED: Thursday, July 29, 2010
POSTED: Thursday, July 29, 2010
You're nuts.
Jasper Engines is the nation's most reputable remanufacturer of engines. They sell more than anyone else, and they have what is considered the industry's leading warranty.
You bought an engine with a 3 year / 100k warranty, and then FIVE YEARS later want them to pay? You're not asking them to honor a warranty.
Further, you're attempting to blackmail them by posting here.
You're nuts.
Another worthless rip off report.
#2 Update By Author
AUTHOR: Larry - Bennington (United States of America)
SUBMITTED: Thursday, July 29, 2010
POSTED: Thursday, July 29, 2010
If you had bothered to read, I stated that I knew it was over the 3 years, however with only 3000 miles on it, I would assume that the company would stand behind their product. When our mechanic took it apart he found that the defect was from the factory not from anything we did. We were not asking for a full warranty, just some help on the cost since it was a factory defect on their product. So, maybe you shouldn't comment on something you know nothing about.
#3 Update By Author
AUTHOR: Larry - Bennington (United States of America)
SUBMITTED: Thursday, July 29, 2010
POSTED: Thursday, July 29, 2010
Furthermore, we did not buy an engine, we bought a transmission. If you read the rebuttal rules you are supposed to state facts and not start name calling when you reply to a report. This leads me to believe that you really do not know what you are talking about. If you look up Jasper, you will see that they seem to have a problem standing behind their product. If their product can only withstand 3000 miles, then I would say it is not worth wasting your money on.
#4 Employee
AUTHOR: Mustang68 - abingdon (United States of America)
SUBMITTED: Tuesday, December 07, 2010
POSTED: Tuesday, December 07, 2010
So basically, here is the scenario....You go to a car dealership and buy a brand new Corvette. Chevrolet gives you a 5 year 100,000 mile powertrain limited warranty. You only drive the car on weekends and when its nice outside. The rest of the time you keep it in in the garage. Over the course of 8 years you only drive 5,000 miles and the transmission fails. Call your Chevy dealer and ask them what they are going to do for you. I worked at a car dealer for 8 years and can explain exactly what they would do, nothing. And they shouldn't. It is not their fault someone bought a product from them, then chose not to use it. They stood by their warranty! It is not Jaspers fault you have a motor home that you chose not to use during the warranty period.
