AAMCO Transmission Rip-Off Rochester New York

- My 1991 Honda Accord (manual transmission) had a transmission problem.

I could not shift into 1st and 3rd gear.

- I brought it to AAMCO Transmissions on Monday 12/27/1999 at

1521 MT. Read Blvd. in Rochester, NY. 14690

Independently owned by:

Barry/Francis ENT., Inc.

Francis F. McAllister

Phone# (716) 254-5920

- When all was said and done, my car was ready to be picked up on Wednesday 01/05/2000 at AAMCO, ten days later.

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The Facts as I Remember Them

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- After AAMCO did a external diagnostic service which includes a fluid check and road test with diagnosis, I was told on Monday that I needed a special bolt and lock washer and, the car would be ready in (2) days.

- I was told, I lead a charmed life. The special bolt had broken off and half of it was still in the transmission. I'm lucky the half in the transmission didn't cause more problems. If it had, I was told I could be paying as much as $1600. In this case, it will cost me $400, to rip the transmission apart.

- The transmission had to come apart in order to get the bolt fragment out.

- I expressed that the car had to be done in no more than (4) days because I had to work New Year's Eve. I could NOT be inconvenienced that night.

- I was working over the phone with a guy by the name of Bruce at AAMCO.During the whole ordeal, the owner Francis F. McAllister or his son(s) never made their presence known to me. I only worked with Bruce.

- On Tuesday, I decided to have AMMCO put in a clutch kit. $258.77 Since it was apart.

- Any way, I kept on top of the situation because, the parts now had to be ordered, I was told from a Honda dealer (John Holtz). Time was critical.

- Well, the parts didn't come in on Wednesday or Thursday. I'm on the phone to AAMCO and the Honda Dealer.

- AAMCO said they special ordered the parts.

- The Honda Dealer said AAMCO ordered the parts on a regular stock order.

The stock order was a special order.

STOCK ORDERS TAKE A MINIMUM OF (3) DAYS.
- Talked to a great guy by the name of Roger Pettit, in Parts. (Experienced)