• Report: #678397

Complaint Review: Chuck Fairbanks Chevrolet

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  • Submitted: Tuesday, January 04, 2011
  • Posted: Tuesday, January 04, 2011
  • Reported By: Sissy — whitney Texas U.S.A.
Chuck Fairbanks Chevrolet
629 n Interstate 35 e DESOTO Texas 75115 United States of America

Chuck Fairbanks Chevrolet CHARGED FOR RECALL REPAIRS AND DID NOT REPAIR THE VEHICLE DESOTO, Texas


1Author 0Consumer 0Employee/Owner

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 DO NOT BUY A VEHICLE HERE....AND CERTAINLY DO NOT GO HERE FOR REPAIRS!!

   BIG CHEATS!!  I HAVE BEEN A REPEAT BUYER,BUT DISCOVERED THE RIP OFFS

   TOO LATE.  THEY WERE SUPPOSED TO GIVE ME EMPLOYEE COST FOR VEHICLE

  THRU MY COMPANY DISCOUNT...AFTER 3 TALKS WITH THE SALES MANAGER,I

   DID FINALLY GET MSRP,AND 3 REBATES THEY HAD NOT GIVEN ME.

  GM INFORMED ME THAT MSRP IS STILL NOT THE EMPLOYEE DISCOUNT!!



IT WAS UPSETTING TO HAVE THE SERVICE MANAGER GIVE ONE REBATE AT

  A VISIT AND ADJUST PRICE $2,000 A VISIT...IMAGINE  HOW MUCH YOU

   ARE OVER CHARGED, IF EVERY TIME YOU RETURN SAYING,"I DON'T WANT

   THIS VEHICLE, GIVE ME BACK MY MONEY"... THEY KNOCK OFF ANOTHER



$2,000!!! 

 

   I WAS CHARGED FOR A RECALL REPAIR, THEN WHEN WENT BACK

  WITH SAME PROBLEM UNDER WARRANTY FOR REPAIRS, THEY CHARGED ME AGAIN BECAUSE I DID NOT HAVE MY RECEIPT!! I BROUGHT FOUND RECEIPT BACK TO THEM SINCE THEY SAID WOULD GIVE BACK THE MONEY....THEY REFUSED.

  THEY SHOULD HAVE BEEN ABLE (AND OF COURSE THEY COULD) TO LOCATE MY REPAIR RECORDS ON THE COMPUTER.



I STILL HAVE THE SAME PROBLEM.

 

   THEY KEPT MY VEHICLE TWO DAYS. I HAD TO RENT A CAR.

  I HAVE SINCE BEEN UP TO DENTON,TX TO  JAMES WOODS AND FOUND THEM

  TO BE FAIR IN PRICE AND MADE REPAIRS WHILE I WAIT...PLUS THEY TREATED

 ME WITH RESPECT AND WASHED MY CAR!  I WILL DRIVE UP THERE AGAIN,EVEN

 THO IT IS A LONG WAY FROM WHERE I LIVE NOW, CENTRAL TEXAS.



CAN'T FIND HONEST REPAIRS THERE EITHER. 



DID NOT LIKE SERVICE IN WEST,TX OR WACO,TX. NOT FIXED THE



FIRST TIME AND OVER CHARGED. 

 


 

 

 

This report was posted on Ripoff Report on 1/4/2011 8:24:52 AM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/chuck-fairbanks-chev/chuck-fairbanks-chevrolet-cha-76698.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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