• Report: #485878

Complaint Review: Cottman Transmission Center Of Atlanta

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  • Submitted: Wednesday, August 26, 2009
  • Posted: Thursday, August 27, 2009
  • Reported By: D. Guice — Fairburn Georgia USA
Cottman Transmission Center Of Atlanta
4285 Buford Hwy, Suite E Atlanta Georgia 30345 United States of America

Cottman Transmission Center Of Atlanta Sean-Manager Blatantly lied about charges of transmission repair and delivery time. caught in an outright lies lie. Cottman Transmission is a very, very shady company. Fairburn, Georgia


1Author 0Consumer 0Employee/Owner

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I dropped a transmission off for repair for one of my customers. It was a rush job and Sean (manager) understood in detail of the importance of turn around. I was assured that this transmission would be overhauled for 675.00, no problem, until this location kept giving me excused for the extension of completion. I was told that my valve body was warped and that they would search for a used one at an additional 175.00. No problem here until I was delayed again on the promise delivery date due to the part number of the valve body not matching up. I said fine since Sean of Cottman Transmission told me that they found another one and my transmission would be ready in 1 1/2 hours. I then made plans for my mechanics to work over time as we needed to get this car out. I waited and kept call the day of completion, Sean never would answer my calls due to caller ID. So, I made a surprise visit to this shop, about 50 min from my location, I'm sure Sean never expected this visit, I discovered that my transmission would not be ready at the time promised.

I asked to speak to Sean which was working at another location, the mechanic called him but he would not talk to me. Upset, naturally, I demanded to see my transmission. Not to my surprise, the transmission had never been touched, now how to you know that a valve body is warped if you don't even open the transmission up? I was so upset that I had them to load the transmission up. Sean has yet to answer my 25 phone calls to him. I complained to the Corporate about this particular situation. They called Sean and this dishonest guy told them that I didn't put a deposit down and that's why my transmission hadn't been touched. Now if that's the case, how do you know that you are going to charge 175.00 extra for a valve body which is located inside your transmission. I'm telling you people that this is a very deceiving company and beware of any, if all dealings with them. I don't know how they can even stay in businesss trying to cheat people as they have obviously done in the past. I can't go into further detail because of the obvious litagation they will follow. Cottman Transmission lies and will take advantage of it's customers. Beware of Cottman Transmission. Look for further coverage on your local investigative media channels.

This report was posted on Ripoff Report on 8/26/2009 10:58:46 PM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/cottman-transmission/cottman-transmission-center-of-ac9f5.htm.

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