Cottman Transmission Inc. Hwy 6 S. Do not go here. Cottmans are scam artist!!! They ripped me off and they will do it to you too. BEWARE Houston Texas

First of all, each Cottman is independently owned and operated, and shops like mine have a sterling reputation.

It sounds as though you had "another problem" which would not have been addressed by the transmission work done.

This can often be an electrical issue, emissions problem, or other vehicle performance issue beyond the transmission and scope of the work they did on the car.

There are literally dozens of items on a vehicle that can cuase or be mistaken as transmission problems from various sensors to control modules, to exhuast problems, to engine performence to drive-train structurl problems.

I would go back to the Cottman and talk with them about what the other mechanic found and that might help you respove the issue and get a clearer understanding as to whether it was truly an issue of incompetence, deception or merely miscommunication.

If they did indded cause damage to the car they should be accountable for it.

The consumer, being a party to all that transpired, was giving their first hand account/perspective/experience. A logical individual would therefore place more weight in the consumers version of events, rather than an uneducated third party's perspective obviously attempting to make possible excuses for a company with which they are affiliated and potentially is their lively.

I will also add that Cottman advertises as being transmission specialists. It might make them seem even more incompetent if they then can not properly diagnose transmission issues/non-issues or worse yet replaced a transmission unnecessarily.

From what I gathered by the commentary, the consumer has attempted to resolve the issue with little to no satisfaction.

Being affiliated with Cottman, and if truly concerned for its reputation, perhaps it may warrant a call by you to the specific offending location (to express your customer satisfaction concerns). You could then be possibly taking action to help ensure a sterling reputation for Cottman as a whole. If not, one would sincerely hope you have also invested your time off-line (in defending your shops reputation), by ensuring the numerous complaints listed here do not repeat themselves at your facility.

I concur that those responsible should be held accountable, which is believed to be the intention of this forum. Thank you.

I had the bad luck of working for these people for about 3 days I quit this job for that reason ripping people off.they use the good cop bad cop deal one of the owners says he is a houston cop and boy dose he use it. the problem is ther are no rights for the consumer to fall back on no one in city goverment wonts to get involed. but what even worse is that these guys now own most of the aamco transmission shops in houston because aamco has bought cottman transmissions.