• Report: #564006

Complaint Review: Jiffy Lube # 1579

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  • Submitted: Wednesday, February 03, 2010
  • Posted: Wednesday, February 03, 2010
  • Reported By: Diego — Clown Grove California U.S.A.
Jiffy Lube # 1579
6011 Westminster Blvd. Westminster, California Internet 92683 United States of America

Jiffy Lube # 1579 Pepper Tree, Inc. Rip Off by Jiffy Lube Westminster, California Internet


1Author 0Consumer 0Employee/Owner

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Went to Jiffy Lube at 6011 Westminster Blvd. Westminster, CA 92683 for a simple oil change. Tui, the associate, convinced me to get the $59.99 high mileage deal. I agree. Then, he said it would cost an additional $39.99 for the differential cleaning. I agreed to that. Total was going to be around $100.00.

When the work was done, I was presented with a bill of  $151.41, and I was asked to sign the invoice saying that I agreed to all the extras, including a charge for extra oil, and anti-freeze (I thought that was included in the price.). I refused to sign, since I was never told by Tui about all the extras he was going to do.

The manager named Brian was called. He agreed that I was misinformed, and deducted a mere $13.00 of my bill for the extra oil. Did not deduct the rest because the work was done.

I feel that Jiffy Lube pulled a “bait n switch” by quoting one price, the hitting me with a higher price of services not requested.

This report was posted on Ripoff Report on 2/3/2010 12:03:37 PM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/jiffy-lube-1579/jiffy-lube-1579-pepper-tree-cf689.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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