• Report: #449708

Complaint Review: Just Brakes

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  • Submitted: Thursday, May 07, 2009
  • Posted: Thursday, May 07, 2009
  • Reported By:Alpharetta Georgia
Just Brakes
11235 Alpharetta Hwy Ste 100 Roswell Georgia 30076 U.S.A.

Just Brakes Major Scam! Roswell Georgia


1Author 0Consumer 0Employee/Owner

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Last year Just Brakes did a major brake job on my car, costing about $500. Of course, they upsold me after I thought I could get the brakes fixed for their advertised price of $99. How foolish of me to fall for this scam!

I took the car to them yesterday because of a scrubbing noise, and they said I need new cylinders for the rear brakes. They were going to charge me more than $200 to do the job.

After they had charged me so much money in the past, I was suspicious of them. I told them I would get a price from another mechanic, and the guy said, "Call him on our phone right now." Of course, he knew the other mechanic was not there to look at the car. He wanted me to get a price from the other guy over the phone, and then he would go ahead and try to do the work on my car.

I told him I would see my other mechanic in person. After I saw my other mechanic today, he checked out the car and said there is nothing wrong with the brakes. He said the scrubbing noise is from the cheap quality pads that Just Brakes uses to save money! He said they use the cheap metallic pads, and these pads don't last long. He said the best type of pads to use are the ceramic ones.

I'm certainly glad I went to see my regular mechanic. I had the brakes done at Just Brakes before I discovered my regular mechanic, so I have the lifetime warranty on the brakes from Just Brakes. However, the warranty is not much good when the company puts cheap parts on your car, and then they lie to your face and tell you that you need repairs, when you don't really need them!

Regarding the $99 special, my regular mechanic said he can't even buy brakes for that low of a price! That just goes to show where Just Brakes is really making their money: By selling us brake parts we don't really need.

I hope these scammers can be put out of business! They have been ripping people off for many years! Stay far away from this company!

Tim
Alpharetta, Georgia
U.S.A.

This report was posted on Ripoff Report on 5/7/2009 3:29:16 PM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/just-brakes/just-brakes-major-scam-roswel-e2364.htm.

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