Monro Muffler Regional Manager Bill Williams, Lou Little regional managers say sell them parts needed or not Warren Ohio

i worked for monro muffler and brake for about 6 years. i started out as a mechanic. in about 6 months i became an asst. manager. things werent too bad. after about a year i became manager and was pushed around from store to store for awhile. learning all the ( tricks of the trade). finally they put me in my own store. thats when things started to get worse.

always wanting me to oversee the mechanics in the shop to make sure the parts were getting sold. this went on for awhile. they kept bi**hing about it. so after i was manager for about 6 months or so, i gave it up and went back to just being a mehanic. time went on.

one day an older lady came in for an estimate on her car. she had a coupon that was in the newapaper for 10 percent off any repairs. after the manager figured out the bill for repairs. he added 20 percent to the labor. then subtracted the 10 percent for the coupon. in the end she was paying 10 percent more than regular price. i couldnt take it anymore. i told the lady what was going on. she brought her son back with her and i explained to him what was happening. that was my last day. i quit.

this is the kind of people that run the monro muffler and brake stores, and the district managers are the ones running them. so they are no good either,

Pappygol
warren, Ohio
U.S.A.