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  • Report: #10044

Complaint Review: pepboys

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  • Submitted: Thursday, December 27, 2001
  • Last Posting: Wednesday, January 02, 2002
  • Reported By:pottstown pa
pepboys
pottstown Pennsylvania 19464 U.S.A.

pep boys does it again another ripp off story *REBUTTAL *Consumer Suggestion


2Author 0Consumer 0Employee/Owner

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I took my car to pep boys of pottstown pa and they gave me a quote of 288.98 for the replacement of my front struts and alignment. i dropped the car off at 8:00 am and when i called at 3:00 pm i was told they put the wrong parts on my vehicle and it would be another 4 hrs till it was ready. it is now the next day and its still not ready and i lost 2 days of work now and had to pay for a doc appt that i couldnt make cause i still dont have a car! and now they call me and tell me its 598.00 to pick up my car. now i have to pay for there mistake and the labor to redo there mistake that is totally WRONG

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This report was posted on Ripoff Report on 12/27/2001 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/pepboys/pep-boys-does-it-again-another-p988e.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1

you should be smarter..

AUTHOR: - ()

They filed the following rebuttal to the above Rip-Off Report:

Their email: funkside06@msn.com
Their name: blank

Their relationship to the company: Consumer Suggestion

Rebuttal:
you should be smarter than to pay for something not actualy on your car
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#2 Update By Author

You definately should not pay for this

AUTHOR: - ()

They filed the following rebuttal to the above Rip-Off Report:

Their email: blackhammer2001@hotmail.com
Their name: Mike

Their relationship to the company: Consumer Suggestion

Rebuttal:
You definately should not pay for this. More over...you definately need to see the bill and have broken down for you. Is this an older vehicle? Sound very strange to me that it is double the cost you were quoted. Talk to a manager immediately!!
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