• Report: #572777

Complaint Review: Safelite Autoglass

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sunday, February 21, 2010
  • Last Posting: Tuesday, February 23, 2010
  • Reported By: Lulu — Virginia Beach Virginia United States of America
Safelite Autoglass
5733 Bayside Drive Suite 108 Virginia Beach Virginia 23455 United States of America

Safelite Autoglass Recently installed my window then it fell off. Virginia Beach, Virginia

*UPDATE Employee: Customer Advocates at Safelite


1Author 1Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

I had Safelite repair a window in my van that had been busted.  Yet not a month later, I was about to take my brother to work and discovered the window was falling off.

I tried to get ahold of Safelite to have them come out and fix it.  But it seems that they are not open on the weekend and have no answering machine to speak of.

I have never in my life felt as if a company was truly and completely unreliable.  Now I feel that these people need to be reported and people warned about their complete lack of professionalism.

My brother could have fixed it better and he's a moron. That of course is being nice.

This report was posted on Ripoff Report on 2/21/2010 2:28:16 PM and is a permanent record located here: http://www.ripoffreport.com/auto-repair-service/safelite-autoglass/safelite-autoglass-recently-i-b849b.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Safelite Autoglass

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You are dealing with an independent

AUTHOR: Inspector - Tobyhanna (USA)

SUBMITTED: Monday, February 22, 2010

I recently had a windshield replaced by Safelite and the service was excellent.  the windshield is performing perfectly even in ice and snow here in northeast Pa.

Your window was replaced by an independent dealer and should be reported to Safelite. 


Respond to this report!
What's this?

#2 Employee

Customer Advocates at Safelite

AUTHOR: safelite - (United States of America)

SUBMITTED: Tuesday, February 23, 2010

I'm sorry to hear that you were unable to contact anyone at the local office. Our customer advocates would like to speak with you to address this issue and do what we can to rectify it to your satisfaction. Please call 800-835-2257 at your earliest convenience. We take great pride in our materials, installation techniques and customer service. If we were at fault, we will work with you to make things right. Thank you.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory