Bruce, you did not mention the name of your shop. I think you might be a competitor trying to make a great shop look bad. Some of the comments you made are flat out lies and are disgusting. I will not bother comment on those further.
1. After Speed Unlimited works on your VW, you will never want to go to another shop.
2. With as many years of experience as Speed Unlimited has, there is
no way they could be compared to Jiffy Lube. I think Bruce may be the one on drugs or maybe he should seek talk therapy and some good medication.
3. Ron retired. Dan has kept the shop going at the new location and it is flourishing. Speed Unlimited only sells parts they would use on their own cars. Most are covered by a manufactures defects warranty. All engines and transaxles installed by SU are also covered, some exclusions apply.
4. The shop is full, a rare thing these days for any repair facility.
To sum up, I've been going to Speed Unlimited for several years w/ no problems.
I have always been treated with respect and got what I paid for.
If you have an older VW this the only shop to go to.