#1 Consumer Comment
AUTHOR: John - Califon (U.S.A.)
SUBMITTED: Monday, February 09, 2009
POSTED: Monday, February 09, 2009
the whole complaint is based on you feeling you were overcharged.
'The bill said $95.00 labor/(book time says .7 hours and thats with removal of belt over charged by 100%)/$49.50 belt(dealer cost $12.00 over charged 350%)/47.50 pulley(dealer cost $17.00 overcharged 300%)'
Since you have so much experience, no one stopped you from doing the job yourself.
#2 Update By Author
AUTHOR: Informed - deer park (U.S.A.)
SUBMITTED: Monday, February 09, 2009
POSTED: Monday, February 09, 2009
(Response to YET) No its not a feeling its a fact.Standard mark up by STS per 6 other shops in the state of NY is 65%(NOT 350% LIKE I WAS CHARGED).Again consumers expect honesty and truthfulness from the individual that they do business with (That is why they trust a franchise situation more than not)So if the book time price was less than I was charged,and it was verified (HOW IS THAT A FEELING)!!!And if I was charged a 350% mark up on the parts and was told that thier policy is a 65% mark up,how is that a feeling(THAT IS A FACT)So learn basic comprehension before you comment next time.JUST BECAUSE I DONT WANT TO A JOB DOES NOT MEAN THAT IT IS OK TO OVER CHARGE ME REGARDLESS OF WHETHER OR NOT I COULD HAVE DONE IT MYSELF!!!
TRUST ME I CAN NOT EVEN IMAGINE HOW MANY SENIOR CITIZENS HAVE BEEN TAKIN BY THESE PATHETIC BOTTOM FEEDERS!!!
#3 Consumer Comment
AUTHOR: Robert - Bowie (U.S.A.)
SUBMITTED: Monday, February 09, 2009
POSTED: Monday, February 09, 2009
Most shops have a 70% GPM(gross profit margin). This does not mean they mark the part up by 70%. If I buy a $20 part, I have to double that cost to get a 50% margin on it. Get it? 100% markup equals 50% GPM. Add labor to get the other 20% in most cases.
You were not ripped off. You have never built a 10 second anything. If you had, you'd understand how profit/profit margin works.
#4 Update By Author
AUTHOR: Informed - deer park (U.S.A.)
SUBMITTED: Tuesday, February 10, 2009
POSTED: Tuesday, February 10, 2009
(Yawn) Why do you seem like you graduated your boces program yesterday!You dont even no how to add and your making your DEER PARK LOCATION OF STS TIRE CENTER LOOK LIKE ITS RUN BY THE INTELECTUALS THAT IT IS!!(WHY DO YOU RESPOND FROM DIFFERENT STATES AROUND THE COUNTRY)!!Why dont you respond from DEER PARK like I know you are?(DOES BEING A COWARD HAVE SOMETHING TO DO WITH IT).And then WHY DO ALL STS TIRE CENTERS HAVE SO MANY PEOPLE COMPLAING ABOUT BEING RIPPED OFF!!(Just so you thieves know)You will have secret shoppers in your shop now and your antics WILL be brought to the attention of the public !! I promise!!And just so you know (YOU ARE STARTING TO PISS ME OFF)BAD I MIGHT ADD!!
YOU MET ME (AND IF YOU THINK THAT IS A GOOD IDEA (Keep doing it!!)
#5 Consumer Comment
AUTHOR: Robert - Bowie (U.S.A.)
SUBMITTED: Tuesday, February 10, 2009
POSTED: Tuesday, February 10, 2009
"(Yawn) Why do you seem like you graduated your boces program yesterday!"
What is a boce?
"You dont even no how to add..."
My math skills are flawless.
"...and your making your DEER PARK LOCATION OF STS TIRE CENTER LOOK LIKE ITS RUN BY THE INTELECTUALS THAT IT IS!!(WHY DO YOU RESPOND FROM DIFFERENT STATES AROUND THE COUNTRY)!!"
I live in Bowie Md. I also have a home in NC, and a crash-pad in Jax Fl.
"Why dont you respond from DEER PARK like I know you are?(DOES BEING A COWARD HAVE SOMETHING TO DO WITH IT)."
Read my reply above.
"And then WHY DO ALL STS TIRE CENTERS HAVE SO MANY PEOPLE COMPLAING ABOUT BEING RIPPED OFF!!"
I only count 21, and some are repetitive. I do not work for them.
"(Just so you thieves know)You will have secret shoppers in your shop now and your antics WILL be brought to the attention of the public !! I promise!!"
I hope so. I don't want them to go to waste. A good antic is very rare these days.
"And just so you know (YOU ARE STARTING TO PISS ME OFF)BAD I MIGHT ADD!!"
You know what they say about that. It's better to be pissed off, than ...!
"YOU MET ME (AND IF YOU THINK THAT IS A GOOD IDEA (Keep doing it!!)""
Nah. I've never met you. If you ever meet me, I'll be the one standing over you as you get back up.
#6 Update By Author
AUTHOR: Informed - deer park (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
POSTED: Wednesday, February 11, 2009
(ZZZZZZZ) Now I have no other choice but to point out your obvious ignorance,and lack of inteligence.I am a financial advisor and I know exactly what margin's and a gross profit margin,s are.(you do not and here is why)If a part is $10.00 and you want a 100% profit margin you charge $20.00($10.00 is a 100% of $10.00 Basic math)Then you say you add 20% labor to the price of a part to get the other 20%(My man I smoke about a half ounce of the sickest bud the east coast has to offer a day)And I think some how yours must be better.(You are an idiot Here is what a 65% mark up means Brainiac) If you want to get a 65% GPM on a part that cost to the shop is $27.50 you take the number 27.50 and multiply by 65% which is $17.88 you then add the two numbers and you get $45.38(You are extremley stupid)And I hope you now see this.(Now geting to where you would be standing over me)They write books and make movies about people like me.If you want we can certainly meet I live to set civilians like yourself straight.
(And as for the whips that I have rocked)I am sure that I have had clear coat flip flop paint jobs that were worth more then anything you have ever driven.And the slowest car I ever built(11,s with with a stock 302 and a 9 inch rear)probably quicker than anything you ever drove let alone owned.
You are an ignoramace who is completley out of his league.Again set up a junk Email and we can meet anytime you want !!
#7 Consumer Comment
AUTHOR: Clifford - South Haven (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
POSTED: Wednesday, February 11, 2009
You both sound like a couple of silly Middle School kids.
It's pretty funny to read though. Thanks for the entertainment (and people wonder why I read RipOff Report).
#8 Consumer Comment
AUTHOR: Robert - Bowie (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
POSTED: Wednesday, February 11, 2009
"(ZZZZZZZ) Now I have no other choice but to point out your obvious ignorance,and lack of inteligence."
Please do.
"I am a financial advisor and I know exactly what margin's and a gross profit margin,s are."
You are about to prove you do not.
"If a part is $10.00 and you want a 100% profit margin you charge $20.00($10.00 is a 100% of $10.00 Basic math)"
Doubling the cost of the part will generate a 50% profit margin. The only way to have a 100% profit margin is to NOT pay for the part at all. I'm betting the only financial advice you can give is to Congress.
"Then you say you add 20% labor to the price of a part to get the other 20%(My man I smoke about a half ounce of the sickest bud the east coast has to offer a day)And I think some how yours must be better."
I never said you add 20% labor. Try putting down the bong...it's really not helping you. I said you get the other 20% with labor. You get the first 50% GPM from doubling the cost of the part.
"(You are an idiot Here is what a 65% mark up means Brainiac)"
No shop runs on a 65% GPM. Everyone runs on 70%. Try using the correct numbers.
"If you want to get a 65% GPM on a part that cost to the shop is $27.50 you take the number 27.50 and multiply by 65% which is $17.88 you then add the two numbers and you get $45.38(You are extremley stupid)"
Wrong as always. Your increase of $17.88 gives you a 65% inrease in price, while still only giving you a GPM of 39%. On second thought, don't give financial advice to Congress...they have all the bad ideas they can handle.
"And I hope you now see this.(Now geting to where you would be standing over me)They write books and make movies about people like me.If you want we can certainly meet I live to set civilians like yourself straight."
They certainly write books about people like you. Most are in the self-help section of the bookstore. The movie was called "Reefer Madness". It was a hoot.
"(And as for the whips that I have rocked)I am sure that I have had clear coat flip flop paint jobs that were worth more then anything you have ever driven."
I have whips...chains too. Never tried using them in a rocking chair. Let me know how that works. I don't wear flip flops, so I really don't know where you were going with this sentence.
"And the slowest car I ever built(11,s with with a stock 302 and a 9 inch rear)probably quicker than anything you ever drove let alone owned."
Stop...you're making me laugh too hard. An 11 second car(was 10 second earlier in this thread) from a stock 302? Sure. Your Rustang would need over 400HP to pull an 11.5 second run in the 1/4 mile. A stock 302 makes roughly 1/2 that much.
"You are an ignoramace who is completley out of his league.Again set up a junk Email and we can meet anytime you want !!"
Let's see...you are a financial advisor who cannot do math. Your spelling is atrocious. And, you make up whacky stuff that anyone can verify in less than 30 seconds. You really want to drive all the way down here just to see how well your medical coverage takes care of you? I still fit in my Dress Blues quite nicely, so you don't scare me at all. In fact...at 47, I'll be heading off to fight the bad guys this year. You really want some of this? If it's a date you want, try one of the girls(or guys...I think you might swing that way) in high school. They might think you're cool. I think you're a tool.
#9 Update By Author
AUTHOR: Informed - deer park (U.S.A.)
SUBMITTED: Thursday, February 12, 2009
POSTED: Thursday, February 12, 2009
(WOW ) How is the only way to get 100% GPM to not pay for the part at all?Lets try one more time (trust me automotive shops do not have a unique mathmatical equation to arive at gross profit margin!If something cost you a dollar and you charge two dollars you made 100% profit.Now if you want to factor in your overhead (utilities,rent,salaries,ect..)That is a whole different eqaution!ie..You pay your employee (in STS case $9.00hr)And you charge $95.00 an hour for labor (the only way to factor the appropriate GPM here would be to know all monthly overhead cost!(Even then you would have to figure out what every hour of doing bussiness would cost the shop)Once thats figured out (you will know how much of the$95.00 hourly rate is actual profit)MOST SHOPS MAKE THIER MONEY ON THE LABOR!!So if cost to shop is 17.50 and they charge 49.50 for a part according to your math you think the GPM is what?(
)I still say it's over 150%(Admit it your 47 and live with mommy and daddy still dont you)And I think you own notthing at all!!You dont even know what a clear coat paint job is!(your shot)And 200HP from a 302(Dude you sure you dont smoke crystal meth?)Whats your idea of stock verse not(Cause my version is just about anything I can do besides boring out the cylinder walls(Cause then it would not be a 302)!!And up here we wear ORANGE (and I wore mine for years)(CLOWN)!!WOULD YOU LIKE TO SEE A 450HP STOCK 302(in a pinto no less)You realy dont know much and you deffinatly know nothing about cars or finance!(instead of risking your life you should go back to school cause you are a IDIOT)And a complete waist of my time we are done!!
WHATS A CLEAR COAT FLIP FLOP PAINT JOB???(YOU ARE SUCH AN IDIOT ITS NOT EVEN FUNNY!!!!!!!!!!!!!!!!!!!GO BACK TO SCHOOL FOOOOL!!!
I would give a link but it wont let me (People get up to 500Hp with out touching the cylinders)(And thats why I think you realy should not be touching anyone's car(NOT EVEN YOUR OWN)!!!!
#10 Update By Author
AUTHOR: Informed - deer park (U.S.A.)
SUBMITTED: Thursday, February 12, 2009
POSTED: Thursday, February 12, 2009
And just one more variable that I forgot to factor into the GPM equation!And that would be the Flagging of booktime hours(Do you even know what those are)Meaning the book time is used as a maximum labor charge (meaning if the mechanic needs more time,he or she sucks at thier job)MOST MECHANICS charge book time and do the job in 1/3 the time (unless they suck)!! I dont even feel comfortable with you representing my country over there!(And whats the coralation between being dumb enough to go fight in the dessert and being able to take me)YOU ARE STILL A CIVILIAN (AND I AM NOT) You just dont understand !!
Stick to what you know(whatever that might be)??????I hope you use your instinct instead of your intelect to stay alive over there (Otherwise your gonna be dead)BECAUSE YOUR A RETARD!!!!!!!!!!!!!
#11 Consumer Comment
AUTHOR: Robert - Bowie (U.S.A.)
SUBMITTED: Friday, February 13, 2009
POSTED: Friday, February 13, 2009
"(WOW ) How is the only way to get 100% GPM to not pay for the part at all?"
Because that's how it works.
"Lets try one more time (trust me automotive shops do not have a unique mathmatical equation to arive at gross profit margin!"
Yes, they do. The programs are set up to give at least a 70% GPM before the numbers are green. The estimator shows the GPM on the screen if you know what to look for.
"If something cost you a dollar and you charge two dollars you made 100% profit."
Right. And you now have a 50% GPM. You still have to spend the first dollar on the item you just sold, leaving you with one...or 50% of the GROSS.
I'll skip most of your post, since it all boils down to you being clueless.
"MOST SHOPS MAKE THIER MONEY ON THE LABOR!!"
Nope. Shops use labor to pay labor, and the parts markup pays for the shop expenses.
"So if cost to shop is 17.50 and they charge 49.50 for a part according to your math you think the GPM is what?"
65%.
"I still say it's over 150%"
This is mathematically impossible. You can not have more than 100% GPM.
"You dont even know what a clear coat paint job is!"
I know exactly what a base/clear paint job is. You were blathering about your flipflops.
"And 200HP from a 302(Dude you sure you dont smoke crystal meth?)"
Drug use has already been admitted by you.
"Whats your idea of stock verse not(Cause my version is just about anything I can do besides boring out the cylinder walls(Cause then it would not be a 302)!!"
According to everyone else on this planet, STOCK means exactly the way it left the OEM assembly plant. Using your own theory, I could scrap everything except the block, and rebuild it with nothing but aftermarket parts, then call it STOCK. That's absurd. Go see what the NHRA says STOCK means. Better yet, ask a dealership.
"And up here we wear ORANGE (and I wore mine for years)"
Great. We dress our inmates in orange too. I am unimpressed yet again.
"WOULD YOU LIKE TO SEE A 450HP STOCK 302(in a pinto no less)"
There is no such thing. A stock 302 makes less than 250 HP.
"You realy dont know much and you deffinatly know nothing about cars or finance!"
And yet, you still have not made a valid point. You cannot do basic math, spell more than 3 words correctly in a row, or make a cogent argument about what is considered a STOCK engine.
"(instead of risking your life you should go back to school cause you are a IDIOT)And a complete waist of my time we are done!!"
The spelling errors are atrocious.
"WHATS A CLEAR COAT FLIP FLOP PAINT JOB???"
There you go again...painting your shower-shoes.
"(YOU ARE SUCH AN IDIOT ITS NOT EVEN FUNNY!!!!!!!!!!!!!!!!!!!GO BACK TO SCHOOL FOOOOL!!!"
I will if you will. I say you take 1st grade math and spelling.
"I would give a link but it wont let me (People get up to 500Hp with out touching the cylinders)(And thats why I think you realy should not be touching anyone's car(NOT EVEN YOUR OWN)!!!!"
Uh huh. I own a 528HP Firebird. It makes 595 FTLBS of torque, and weighs less than 2000 pounds. It's all engine...no add-ons.
"And just one more variable that I forgot to factor into the GPM equation!And that would be the Flagging of booktime hours(Do you even know what those are)Meaning the book time is used as a maximum labor charge (meaning if the mechanic needs more time,he or she sucks at thier job)"
The reason it's called a GUIDE, is because it is a GUIDE. Look up the definition.
"MOST MECHANICS charge book time and do the job in 1/3 the time (unless they suck)!!"
Nope. Most new guys do it in about the standard time. Most experienced guys can do most jobs in a little less. And older guys like me beat the book all the time.
"I dont even feel comfortable with you representing my country over there!"
Tell me what country that is. If you're uniform is ORANGE, then I don't recognize you as a member of the US Military, and prisoners have no rights.
"(And whats the coralation between being dumb enough to go fight in the dessert and being able to take me)YOU ARE STILL A CIVILIAN (AND I AM NOT) You just dont understand !!"
I guess I don't. I don't understand how you think you are in the Military(only way to not be a civilian), while wearing an ORANGE uniform. You are hopelessly misinformed.
"Stick to what you know(whatever that might be)??????I hope you use your instinct instead of your intelect to stay alive over there (Otherwise your gonna be dead)BECAUSE YOUR A RETARD!!!!!!!!!!!!!"
That was wonderful. Make sure T-Bag gives you a reach-around.