Sun Devil Auto
202 W Van Buren
Phoenix Arizona 85003
U.S.A.
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Sun Devil Auto ripoff and bad managment Phoenix Arizona
1Author
1Consumer
1Employee/Owner
First of all Sun Devil Auto is truly devils, my girlfriend and had the devil pick up our truck do to a loud grinding noise, they were very kind in the beginning.
But after they so-called finished the job the problems started. After $900.00 of repairs on brakes, we picked up the truck.
The noise continued, I spoke with Bob and he stated that the noise was not an issue that they had made repairs on. I stated isn't that why we had the truck picked up in the first place.
He asked to bring it back the next day so they can see what the problem was.
Unfortunately, we have only one car and had to work the next few days, hence after driving it a couple of days we found out what the problem was, it turned out to be the transmission,
We had them pick it back up, and they charged us $2000.00 to fix it. My complaint with Sun Devil is they are deceptive and bullies.
My girlfriend went on her own to speak with Bob and he was very bullish with her and made her fell unconvertible,
So I went the next day confront them about the problem, and they had no answers for me and refused to speak with me about the problem.
I just wanted them to explain why didn't they catch the problem the first time we had them look at it. We feel misled and taken advantage of.
I have tried contacting their corporate office four times with no response; I am just looking for answers from these individuals.
Ronnie
Phoenix, Arizona
U.S.A.
Click Here to read other Ripoff Reports on Sun Devil Auto
REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Nathan - Tempe (U.S.A.)
SUBMITTED: Friday, November 17, 2006
POSTED: Saturday, November 18, 2006
I am a Customer Service representative for Sun Devil Auto. We are very sorry that you may have had an unsatisfactory experience and we would like an opportunity to resolve this issue. Please contact us directly by going to our web site, www.sundevilauto.com. Click on Customer Service and fill out the form provided. Someone from our staff will contact you.
Sun Devil Auto is family owned and operated. Since 1978 we've established a premiere name and solid reputation in the valley's auto repair industry. We've built more than 20 store locations and it's with great pride that we confidently offer professional, friendly service while caring for our customers.
We employ ASE certified technicians. Our staff completes a comprehensive training program before they take to the shop, so you can be assured that your vehicle is in competent, capable hands.
We guarantee our work in writing and only perform the work you authorize.
Sun Devil Auto is a proud member of the Better Business Bureau. If for any reason you are not comfortable in contacting Sun Devil Auto then the Better Business Bureau might be a solution. They will listen to your complaint and contact us for a resolution. They will even arbitrate the matter if necessary.
Thank you for the opportunity to remedy this situation. We appreciate your business and hope to hear from you directly.
#2 Consumer Comment
AUTHOR: Stick - Phoenix (U.S.A.)
SUBMITTED: Sunday, November 19, 2006
POSTED: Monday, November 20, 2006
Hey "Ronnie" in Phoenix, Arizona. I have a idea for you. Call up Tofixit.com and ask Terri O if she knows about the many Sun Devil auto Rip Off Reports. Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell her what you found.
On tofixit.com they state the following:
Safety & Trust. Most of the types of businesses listed with ToFixIt! are companies whose technicians come into your home. All ToFixIt! companies are licensed, bonded and insured.
You can feel safe allowing them in your home or working on your car.
Member Qualifications
Participating companies in ToFixIt! must maintain the following standards and upon request must provide documentation to ToFixIt! to verify such:
All members must be in good standing with the Better Business Bureau and the State of Arizona. ToFixIt! is a member of the BBB. Is the BBB membership earned or paid for?
Great and VERY informative reading!
http://www.ripoffreport.com/reports/ripoff1343.htm
On the state of AZ's Superior Court's database I find the below. I can't say who was right or wrong, but I can ask you to peep it!
http://www.superiorcourt.maricopa.gov/docket/civil/caseSearchResults.asp?lastName=&FirstName=&bName=Sun+Devil+auto+&x=79&y=14
Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell what you found.
Go to ripoffreport.com and do a search on any business before you part with your money.You might save a TON of cash and trouble!
Being in good standing with the Better Business Bureau does not say anything good to me! Peep the Rip Off Reports on the BBB and again YOU BE THE JUDGE!
To Fix It! is a member of the BBB. Is the BBB membership earned or paid for?
Great and VERY informative reading!
http://www.ripoffreport.com/reports/ripoff1343.htm
I say Read the Rip Off Reports FIRST.
