inevitably
  • Report: #205866

Complaint Review: Jiffy Lube

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  • Submitted: Sunday, August 13, 2006
  • Last Posting: Wednesday, July 15, 2009
  • Reported By: — palm springs California
Jiffy Lube
68815 Ramon Rd. Cathedral City California 92234 U.S.A.

Jiffy Lube Bogus. The service is jiffy because they don't actually do anything!! ripoff Cathedral City California


1Author 3Consumer 0Employee/Owner

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I went to Jiffy Lube for a simple oil change. While supposedly changing my oil they found various small problems with my car, and I stupidly agreed to be charged extra to fix them. A few days later my car stopped in the middle of the road. I manged to get it restarted and took it to a nearby automotive repair shop. It turned out that the oil tank was practically empty! They charged me for an oil change they never actually did and it's likely that the other charges were bogus as well. They refused to return my money since there was no way to prove that they didn't change the oil. I will never go to Jiffy Lube again.

Christine
palm springs, California
U.S.A.

This report was posted on Ripoff Report on 8/13/2006 2:21:03 AM and is a permanent record located here: http://www.ripoffreport.com/auto-service-stations/jiffy-lube/jiffy-lube-bogus-the-service-dd37a.htm.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I've been down that road before...

AUTHOR: Giselle - Any City (U.S.A.)

SUBMITTED: Sunday, August 13, 2006

..so to speak.

Get competent, accurate and comple documentation from the mechanic and call JL's home office. Demand a refund. They are going to ask you to fax the documentation to them. Be persistant. I did all of the above and was refunded the amount I was out. Good luck.
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#2 Consumer Comment

I don't know what vehicles you (Gals?) have but

AUTHOR: Thomas - Anderson (U.S.A.)

SUBMITTED: Sunday, August 13, 2006

some vehicles are *really* easy to work on. I have a 4CL Toyota Camry, and you would have to be a total retard to not be able to change its oil, oil filter, air filter, spark plugs, etc. 30 minutes would be enough for everything. This thing is so easy to work on, it is criminal to repair shops.

Of course I also have a Ford F150 4X4 here, and I would have to really hate you to convince you to work on it. I change its oil, oil filter, air filter, spark plugs, etc. but then I love gross challenges.

My point: See if you can do the work yourself. DIY will give you better oil & filter for the same money and you avoid these nasty surprises. Some people have lost their engine using those cheapie places. Otherwise, find a good quality shop on car talk .com recommended mechanics list.
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#3 Consumer Comment

Wait what?

AUTHOR: Jake - Nonyabusiness (U.S.A.)

SUBMITTED: Wednesday, July 15, 2009

Excuse my intrusion... but what is an "oil tank"

I know cars have gas tanks...

Ohhhh!! you mean your engine...

That kind of absent minded finger flicking your doing to your keyboard won't allow anyone in their right mind to take a second glance at your post.

I can already see you have no idea what your talking about.

Quick question... have you looked at the back of your receipt? It says right on there (in english) that if you take it somewhere else your warranty is voided.

You blew it...

By the way, I signed up for this website just seconds ago, simply and solely to laugh at you.
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