• Report: #658893

Complaint Review: Discount Tire Co.

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  • Submitted: Friday, November 05, 2010
  • Posted: Friday, November 05, 2010
  • Reported By: Mark — Tempe Arizona USA
Discount Tire Co.
8835 S. McClintock Dr Tempe Arizona 85284 United States of America

Discount Tire Co. I have to give them credit, they steal in ways you probably never thought of. Tempe, Arizona


1Author 0Consumer 0Employee/Owner

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When I bought my GMC Sierra Dec, 2006 I took it to Discount Tire and purchased aftermarket chrome wheels and tires.

Now 4 years later I need replacement tires, I saw a ad for Yokohama tires and there was a $40 rebate so I went back to Discount Tire and purchased 4.

Unfortunately the chrome center caps on the wheels I bought cracked during the installation, no problem I thought, this is where I bought them.Andrew told me he was ordering replacements and they would be in "soon"

I tried to file for the tire rebate at the discount website and it would not accept my information, for over a week.

A Faron Horlacher called me and told me he was the store manager and I should come in and let him take care of it, the website went down the day the tires went on rebate.

I went to the store and Faron is not there, apparently he was actually asking me to come back and "go to war" with the person that sold me the tires.

After a few "heated words" Andrew told me he would give me the rebate rather than have all his "potential targets", customers, upset.

I guess I won, I got the rebate and I can now figure out where I can caps for the crappy wheels they sold me.

Do your self a favor, Do not buy aftermarket wheels unless you are sure of the company selling them to you, and for God's sake find some one that will at least tell you who the store manager is before you buy tires from them.  

Discount Tire used to be a decent place, I had been buying tires there since the 1980's but things change and so do people.

 
I definitely feel that I have been ripped off, and I certainly find the "chaim of comand/lies" amusing.

This report was posted on Ripoff Report on 11/5/2010 3:25:53 PM and is a permanent record located here: http://www.ripoffreport.com/auto-tire-shops/discount-tire-co/discount-tire-co-discount-ti-77cd7.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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