• Report: #274844

Complaint Review: Les Swabb Tire Center

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  • Submitted: Sunday, September 16, 2007
  • Last Posting: Thursday, January 17, 2008
  • Reported By:Enumclaw Washington
Les Swabb Tire Center
649 Griffin Enumclaw Washington 98022 U.S.A.

Les Swabb Tire Center Promise to fix a flat, but keep you waiting to inspect your car and ask for other repair-a racket!! Enumclaw Washington


1Author 0Consumer 1Employee/Owner

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They promise to fix a flat in a jiffy - see their ad on line pasted below:

Pride in Performance is the value that drives us at Les Schwab. We take pride in our customer service and pride in our employees. As a company we try to incorporate this belief into everything we do. Our company goals are to continue to provide the legendary Les Schwab level of customer service, to be original and innovative, and to stay independent.

- Les Schwab Tire Centers

However, when you go there, they keep you waiting. I waited one hour and a half for a flat fix to be told I need ed new shocks at 309.00 giving me a quote. I saw them doing this with everyone else except a Hispanic women who got out of there in no time! Hmmm. Rip off!

Will never go or buy from Les Swabb again. Folks. you would do better with Costco, Sams or any independent tire shop.!

Hummingbird1
Enumclaw, Washington
U.S.A.

This report was posted on Ripoff Report on 9/16/2007 7:42:13 PM and is a permanent record located here: http://www.ripoffreport.com/auto-tire-shops/les-swabb-tire-cente/les-swabb-tire-center-promise-paemp.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

flat tires don't get you to the front of the line

AUTHOR: Scott - Roseburg (U.S.A.)

as an employee I am sorry that you had to wait for an hour and a half but we do get busy and take people on a first come first serve basis. When we do any work to any vehicle we inspect everything. if you don't like that we take care of our customers go somewhere else. We strive to make sure everyone that visits our stores leave happy and well taken care of. As far as Costco and Sams being independent stores you have another thing coming. they are part of big tire chains only interested in taking your money. I guarantee that you won't get the same service you do there as you do at Les Schwab.
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