• Report: #380430

Complaint Review: STS Tire

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  • Submitted: Saturday, October 11, 2008
  • Last Posting: Tuesday, January 20, 2009
  • Reported By: — Randolph New Jersey
STS Tire
291 East Hanover Ave. Morristown New Jersey 07960 U.S.A.

STS Tire & Auto STS Tire Damaged My Car Morristown New Jersey


1Author 1Consumer 0Employee/Owner

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Took my new car in to have a tire replaced. Should have been a simple procedure. As soon as I left I noticed that the alignment was way off. Called STS Tire immediately and was told "it was nothing we did, take it to the dealer." I told them the car was in alignment when brought in and not when I left so obviously it was something. Manager was extremely rude and obnoxious and so was the district manager. Took the car to the dealer and they told me STS had bent my axle when placing the new tire. The STS manager even visited the dealer to confirm the damage. Since then I cannot get anyone to return a call or e-mail.

So, my $200 tire cost another $450 in damage and my car was in the dealership for 3 days getting repaired.

Ross
Randolph, New Jersey
U.S.A.

This report was posted on Ripoff Report on 10/11/2008 4:00:58 PM and is a permanent record located here: http://www.ripoffreport.com/auto-tire-shops/sts-tire/sts-tire-auto-sts-tire-damag-qfq2d.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

I am curious

AUTHOR: James071 - Royersford (U.S.A.)

SUBMITTED: Tuesday, January 20, 2009

How does someone bend an axle while installing a tire? Must have been quite an effort. I have experienced dealers bad mouthing other shops with no justification in the past. could this possibly be the case?
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