• Report: #461178

Complaint Review: Endurance Warrenty Services - Consumer Direct Warranty Services - Mepco

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, June 12, 2009
  • Last Posting: Thursday, March 11, 2010
  • Reported By: — Canandaigua New York
Endurance Warrenty Services - Consumer Direct Warranty Services - Mepco
3710 N. Kedzie Chicago Illinois 60618 U.S.A.

Endurance Warrenty Services - Consumer Direct Warranty Services - Mepco (product company) Consumer Direct Warrenty Services (one of many selling brokers) Endurance Warranty Services (finance/collections company) That is the basic breakdown of this scam. Chicago Illinois

*Consumer Suggestion: READ YOUR POLICY


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Consumer Direct Warrenty Services does not sell policies. Instead they have multiple direct sell marketers sell for them while Mepco is the finance company that does the collections. I have had my policy for a little more than 30 days. I took my vehicle in this morning for scheduled service where it was identified that my transmission cooler had a small leak. I called consumer direct warrenty services to start a claim for the repair. After being on hold by an automated system for more that 40 minutes ( I was on my cell phone as well) I decided to email the company as stated on their recording. Sometime much later CDWS called my Ford service center and sent them a lenghty form to fill out which the service department did immediatly and faxed back in my presence.

The service department finaly received a reply from CDWS denying my claim at 4:00 pm. I started this claim at approxmiatly 9:30 am. I paid for the work to be completed from my own funds and immediatly returned home to read the warranty coverage information that I received about 3 weeks after I made payment to CDWS. What I realized is that CDWS can deny nearly every claim a consumer makes against their vehicle.

Example: you notice that your vehicle has a leak of some sort. You take the vehicle in in for diagnostics which determine you have a faulty radiator hose that have allowed the coolant to fall below safe levels. CDWS will not pay for the hose repair even though it will save your vehicles engine. They can reference it as operator negligence and deny the claim.

There are many other Direct marketing companies selling similar products as well. Helpful hints: request a confirmation number that references the conservation (a month and date is not an acceptful confirmation number. BE AWARE of generic quotes that do not have your vehicles specific information on them. It is typical for marketing companies to be very generic. It makes their work much easier. BE WISE and check the web and ask friends for references.

Concerned Consumer
Canandaigua, New York
U.S.A.

This report was posted on Ripoff Report on 6/12/2009 2:41:40 PM and is a permanent record located here: http://www.ripoffreport.com/auto-warranty/endurance-warrenty-s/endurance-warrenty-services-29mp7.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Endurance Warrenty Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

READ YOUR POLICY

AUTHOR: Consumer - (United States of America)

SUBMITTED: Wednesday, March 10, 2010

To the consumer who wrote the report:

You obviously do not know what you are talking about. As a consumer myself, i wouldnt believe a word you wrote and would urge others to not listen as well. First off, you purchased a policy for your vehicle in order to avoid costly repairs. If you knew what you were purchasing in the first place, you would understand that these policies cover any mechanical breakdown on your vehicle. For starters, leaks are not considered a mechanical breakdown!!! Also you took your vehicle in to be repaired shortly after 30 days of when you purchased the policy. These types of policies dont go into effect for 30 days and a thousand miles, in order to ensure you are not some sort of scammer trying to get a quick fix. You obviously had a PRIOR EXISTING CONDITION that you needed to get fixed and then got upset when they denied the claim, which frankly im happy they did. Also, your so ready to complain about this policy and how it didnt work when YOU DIDNT EVEN LOOK AT YOUR PAPERWORK. You stated yourself that you ended up paying out of pocket and went home to read your contract. For someone who paid MONEY for this, you should take your time to understand what you are buying. They give you 30 days to look it over, ask any questions, and even cancel your policy with a full refund. This infact is a good lesson foy you because it will teach you to become a better consumer and not blame others for your mistakes.
Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory