I had previously worked for that company from March 17,2009-May 12,2009.At first i didn't know what it was, until i actually got started. It is true that some number's were logged in to the DNC list. Some employees that worked there never logged them in. I personally had gotten calls about my Warranty About to expire but i had ignored and then i never got a phone call again, I don't know if it that company i worked for or not. But i do know they did stop calling after a while. But this company here, the employees do slam the phones down when they hang up i had seen it all around me. They work out "print out" sheets which tells all employees what to say when someone answers the phone. Everything was read off on a sheet a paper, to the "client" Now what happens with the dialer is that it is an Automatic Dialer, the dials out the numbers. to the callers. On "the sales reps end" the Name and number Show up on our caller ID. So the Dialer dials out, once that # 2 is pressed, it automatically transfers and calls us. So basically your calling us without knowing our number and we have your name and number on the caller Id so when the person asks who there looking for, we just read off what on the caller Id. And it is true they do not have any Vehicle Information on what you own or have, or if they don't drive we don't have record of that. So Generally speaking it is a small office, where we don't know there information until given. Which i personally thought it shouldn't work that way. But if you need any questions answered. Please feel free to contact me.. Thanks..
This was written a few days before i started working there. You should have the right to cancel, and not make any payments. I beleive a year has almost passed and i hoped everything worked out for you? With retrieving your money back.