• Report: #433467

Complaint Review: General Warranty Services, Inc.; Gasoline Redemption.com

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  • Submitted: Thursday, March 12, 2009
  • Last Posting: Saturday, January 09, 2010
  • Reported By:Belleville Kansas
General Warranty Services, Inc.; Gasoline Redemption.com
282 Main Street Gasoline Redemption .com Salem Or Mesa Arizona New Hampshire 03079 U.S.A.

General Warranty Services, Inc.; Gasoline Redemption.com Ripoff Salem Or Mesa Arizona New Hampshire

*UPDATE EX-employee responds: True Story


1Author 0Consumer 1Employee/Owner

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Signed up for warranty services; offered $500 in gas; tried to collect on it all and got nowhere. Unable to cancel; unable to make headway in having the monies paid returned to us. Can no longer reach any one to receive our requests. Total ripoff. Seems the contract we made for warranty was sold to MEPCO - a finance company - and they will not cancel; insist we must continue making payments. Another ripoff.

William & Donna
Belleville, Kansas
U.S.A.

This report was posted on Ripoff Report on 3/12/2009 12:02:47 PM and is a permanent record located here: http://www.ripoffreport.com/auto-warranty/general-warranty-ser/general-warranty-services-inc-57cz9.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Ex-Employee

True Story

AUTHOR: Superman.. - Morrisville (United States of America)

 I had previously worked for that company from March 17,2009-May 12,2009.At first i didn't know what it was, until i actually got started. It is true that some number's were logged in to the DNC list. Some employees that worked there never logged them in. I personally had gotten calls about my Warranty About to expire but i had ignored and then i never got a phone call again, I don't know if it that company i worked for or not. But i do know they did stop calling after a while. But this company here, the employees do slam the phones down when they hang up i had seen it all around me. They work out "print out" sheets which tells all employees what to say when someone answers the phone. Everything was read off on a sheet a paper, to the "client" Now what happens with the dialer is that it is an Automatic Dialer, the dials out the numbers. to the callers. On "the sales reps end" the Name and number Show up on our caller ID. So the Dialer dials out, once that # 2 is pressed, it automatically transfers and calls us. So basically your calling us without knowing our number and we have your name and number on the caller Id so when the person asks who there looking for, we just read off what on the caller Id. And it is true they do not have any Vehicle Information on what you own or have, or if they don't drive we don't have record of that. So Generally speaking it is a small office, where we don't know there information until given. Which i personally thought it shouldn't work that way. But if you need any questions answered. Please feel free to contact me.. Thanks..

This was written a few days before i started working there. You should have the right to cancel, and not make any payments. I beleive a year has almost passed and i hoped everything worked out for you? With retrieving your money back.


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