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  • Report: #803744

Complaint Review: Nationwide Auto & Truck Warranties

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  • Submitted: Thursday, December 01, 2011
  • Last Posting: Thursday, February 09, 2012
  • Reported By: DC57 — California United States of America
Nationwide Auto & Truck Warranties
12913 W Windsor Avenue Avondale Arizona 85392 United States of America

Nationwide Auto & Truck Warranties "Warranties 4 Wheels" These are the same companies and are run by frauds! ITS A SCAM!!! RUN AWAY FAST and dont give them your info! Avondale, Arizona

*Consumer Comment: natiONWIDE AUTO AND TRUCK WARRANTIES IS A SCAM


1Author 2Consumer 1Employee/Owner

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This is a scam!!! DO NOT give these people your personal information! Nationwide Auto & Truck Warranties is also known by other names such as Warranties 4 Wheels, Genuine Warranty Solutions (now known as GWS Inc. of Arizona... not very subtle!), & BNT Marketing. His websites are plastered all over the internet with links to hundreds of various automotive service sites, dealerships, 'Mercury Warranty', etc. Looks like he used to be advertised on a popular Land Rover forum until TOO MANY PEOPLE COMPLAINED about the services provided by the CROOK Wayne and his croonies, and the site owner took it down... The owner uses fake names and harrasses customers who call in to make legitimate claims for their vehicle. He leaves nasty messages using foul language and screams at people who are in their old age. Doing business with an online company is something I WILL NEVER DO AGAIN!! They said they were going to "refer me to a dealership they work with", I eventually got an email from some company called BNT Marketing and the address it was sent from was Nationwide!! At least do your covering up if you're going to try and pull a fast one on people... Not to mention even AFTER I said I didn't want the policy, I continued to receive email after email after email after email from BOTH COMPANIES!! I suggest to everyone to never buy a warranty or even look for a QUOTE online!! Most of the pages will probably lead you to: Wayne Craig www.warranties4wheels.com www.nationwidewarranties.com www.genuinewarrantysolutions.com Even by searching for those company names online, it leads you to hundreds of RANDOM sites... What does that tell you about a company?? And I was told they have been in business for almost TEN YEARS..? Where is the proof?

Whatever you do, DON'T BUY A WARRANTY THROUGH ANY OF THESE COMPANIES. You might as well throw $3K down the toilet because that's about how useful these policies are!

This report was posted on Ripoff Report on 12/1/2011 12:47:13 PM and is a permanent record located here: http://www.ripoffreport.com/auto-warranty/nationwide-auto-truc/nationwide-auto-truck-warran-71382.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

This is an This is an Unfounded Complaint by a Digruntled Employee

AUTHOR: Gary S. Miller - (United States of America)

To Everyone:

The owner of this company fired 3 employees last week that were blatantly not doing their jobs and 1 of them is behind these ridiculous allegations. We know who wrote this and she even lied about the state where the compliant originated from - If anyone is to make accusations, they at least need to be honest and say who they are, where they are truly from and offer specific cases with proof of harm to people, Just as the guidelines in Rip Off Report requires to post or make a rebuttal.

Unfortunately, in the Vehicle Service Contract business, the Dealers, Consumers and the Repair
facilities try to get away with murder when they hide problems before buying/selling VSC's and then try to get more repaired than truly necessary - especially on obvious pre existing condition claims, so YES, people get claims denied, however, if the recent posting is really an issue, why is it one of the only one on Rip Off Report since W4W & NAW has been in business since 2002 - You would
think there would be thousands of other complaints...............

These "Rip Off" Internet sites can be a feeding ground for disgruntled employees as well as jealous competitors and most of the time are posting illegitimate claims. Even on Yelp, I sometimes read horrible reviews about restaurants that I know personally, that are excellent and they get bashed online anyway.

So, if you have a vehicle with masked mechanical or electrical problems, purposely purchase/sell a contract and try to get away with paid claims to repair your vehicle, be ready for a battle that you will lose 9 out of 10 times. If it is a legitimate break down, it will be paid - End of story................



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#2 Individual Responds

Peace of Mind Turn into Nightmare

AUTHOR: tee - stockton (United States of America)

My name is Tee and I purchased my policy with this company. Nationwide Auto and Truck Warranty out for Arizona. I m the original owner of my SUV. I bought my policy thru them back in Aug 2011 when my original policy expired. Just so our family have a peace of mind.... After three months and 3000 plus miles. My Engine Light came On. i brought it to the Dealership and have them checked. Be side that they up-sales a few more thing like wiring and power steering pump.... Anyway, It got Denied by Nationwide. I called and asked (jim). At first, he going to sent a inspector down to check the claim. After more then a week when by. Nothing happen. I keep calling and calling. Finally he told me to go get a second opinion. Off course, I had to pay for the inspection to get my car out. But I did what he were asking. So I took it to another shop. They inspected but my light was on and No codes pressent. They also inspected my p/s pump and wiring. They cannot pin point the leak. So all they did was replacing a few light bulbs, and he told me to drive it till the light came back on, also leak or noise from the power steering. Two plus month went by. No check engine light but a drop of oil in the drive way. I took it in to the repair shop and them take a look. They told my the Power setting was leaking. they called and faxed the claim in. Off course, It was DENIED. I called in and talk to Jim. He said it was pre-existing. So he Denied the claim. I said " OMG are you kidding me?". He HUNG up on me. I called back. But no answer. Finally, I Called Stacie and she told me that someone will call me back. An hour later, Someone did. But he didnt tell me his name and I asked like three time. fifteen minutes into the conversation. I knew that they are not going to cover my claim. So i asked "is this a Scam or something". He went off and cussing me out... Calling nasty name."you F Dumb, Stupid Ass Asian. Making fun of my accent. And He went on and on... I never dealt with any So Rude, Racial, Unprofessional ever.... He then told me that he is Cancel my policy affective NOW. SO IT TRUE ABOUT THIS COMPANY. I m filling a claim thru BBB now and I will expose this company. They operated out of Arizona. So be aware. And yes. it cost me $3000. 00 for my policy too...and I have all maintenance record for my vehicle since day one....
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#3 Individual Responds

Peace of Mind Turn into Nightmare

AUTHOR: tee - stockton (United States of America)

My name is Tee and I purchased my policy with this company. Nationwide Auto and Truck Warranty out for Arizona. I m the original owner of my SUV. I bought my policy thru them back in Aug 2011 when my original policy expired. Just so our family have a peace of mind.... After three months and 3000 plus miles. My Engine Light came On. i brought it to the Dealership and have them checked. Be side that they up-sales a few more thing like wiring and power steering pump.... Anyway, It got Denied by Nationwide. I called and asked (jim). At first, he going to sent a inspector down to check the claim. After more then a week when by. Nothing happen. I keep calling and calling. Finally he told me to go get a second opinion. Off course, I had to pay for the inspection to get my car out. But I did what he were asking. So I took it to another shop. They inspected but my light was on and No codes pressent. They also inspected my p/s pump and wiring. They cannot pin point the leak. So all they did was replacing a few light bulbs, and he told me to drive it till the light came back on, also leak or noise from the power steering. Two plus month went by. No check engine light but a drop of oil in the drive way. I took it in to the repair shop and them take a look. They told my the Power setting was leaking. they called and faxed the claim in. Off course, It was DENIED. I called in and talk to Jim. He said it was pre-existing. So he Denied the claim. I said " OMG are you kidding me?". He HUNG up on me. I called back. But no answer. Finally, I Called Stacie and she told me that someone will call me back. An hour later, Someone did. But he didnt tell me his name and I asked like three time. fifteen minutes into the conversation. I knew that they are not going to cover my claim. So i asked "is this a Scam or something". He went off and cussing me out... Calling nasty name."you F Dumb, Stupid Ass Asian. Making fun of my accent. And He went on and on... I never dealt with any So Rude, Racial, Unprofessional ever.... He then told me that he is Cancel my policy affective NOW. SO IT TRUE ABOUT THIS COMPANY. I m filling a claim thru BBB now and I will expose this company. They operated out of Arizona. So be aware. And yes. it cost me $3000. 00 for my policy too...and I have all maintenance record for my vehicle since day one....
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#4 Consumer Comment

NATIONWIDE AUTO AND TRUCK WARRANTIES IS A SCAM

AUTHOR: tee - stockton (United States of America)

I bought Nationwide Auto and Truck Warranties out of Arizona. Everything your Ex employee say is so truth. Your Company is Horrible. It is definately a Scam. Very Crooked... Denied everything and are very Rude, Racial and Very Unprofessional... Don't believe anything they post. This Company will take your money and cuss you out at the same time.... I will continue to let everyone know about Nationwide Auto and Truck Warranties of Arizona...SCAM....SCAM....SCAM....RUN...RUN...RUN....
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#5 Consumer Comment

natiONWIDE AUTO AND TRUCK WARRANTIES IS A SCAM

AUTHOR: tee - stockton (United States of America)

Nationwide Auto And Truck Warranties out of Arizona is Definately a Scam....This Company will take your money, But Will Not cover any claim at all. Their Customer service is run by The Owner and He is Horrible...
He is Rude, Loud and Unprofessional. He said things to me (their customer) that were uncall for....He cussed, used racial slur, called names. I called in for a claim after  5 plus months  and they DENIED my claim due to pre-existing. By the way, I m still paying for the policy bc it cost me $3000.00....Today my car still Broke Down. Sitting in the drive way. waiting for an answer from BBB. Please Be Aware of this Company. It Definately a Scam... I m their Customer.
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