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  • Report: #705866

Complaint Review: USFidelis

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  • Submitted: Monday, March 14, 2011
  • Last Posting: Tuesday, March 15, 2011
  • Reported By: Barbara — Belleville New Jersey United States of America
USFidelis
3707 FM 1960 West Suite 450 Houston Houston Texas 77068 United States of America

USFidelis Tier One Warranty have not paid claim - going back and forth since Oct 2010 Houston, Texas

*Consumer Comment: US Fidelis filed bankruptcy Mar 1 2010


1Author 1Consumer 0Employee/Owner

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I bought this insurance as security on a used vehicle.  Around September the transmission went on the 1995 Lexus ES300.  I am on disability and this put me in financial straits.  This company has still not paid my claim.  First my mechanic contacted them.  And, since I had paid the bill by that time, they said I needed to contact them, not him.  One excuse after another.  They indicated he never did, which was a lie.  Now since January I have been in touch with them.  They always  want something else.  They were provided with a paid invoice from the mechanic.  They indicated anyone could sign it and say it was paid. They wanted a "cash register" receipt who has those,,,the supermarket.  So I suggested I get it notarized and my mechanic faxed that to them.on March 10 or 11.  Now, they are claiming that they called my mechanic 7 times and he did not return their call.  They needed to verify that he was paid.  It is one excuse after another. That is a lie; because although the mechanic himself does not return calls ( he would get no work done) his wife does,,,religiously....

I am on the verge of eviction; have a heart condition and these people are going to give me another heart attack. 

Do not, I repeat do no use this company or anyone associated with them under any circumstances at all...

This report was posted on Ripoff Report on 3/14/2011 2:01:52 PM and is a permanent record located here: http://www.ripoffreport.com/auto-warranty/usfidelis/usfidelis-tier-one-warranty-h-a47bf.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

US Fidelis filed bankruptcy Mar 1 2010

AUTHOR: MovingForward - Wellington (United States of America)

When did you buy the warranty policy, before the Ch 11 bankruptcy or after the filing date? If before, then go to the US Bankruptcy site for MO and download the appropriate forms. It may be too late for you to claim anything since they filed so long ago. Search for the terms: US Fidelis Tier One Bankruptcy to get to the right site and to update yourself with current info.
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