• Report: #546496

Complaint Review: ANZ Group (Happy Baby Store)

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  • Submitted: Monday, December 28, 2009
  • Posted: Monday, December 28, 2009
  • Reported By: PiroChu — California USA
ANZ Group (Happy Baby Store)
224 Park Ave Manalapan New Jersey 07726 United States of America

ANZ Group (Happy Baby Store) ANZ Group, LLC incorrect item picture/description, not accessible for contact/service for return/refund Manalapan, New Jersey


1Author 0Consumer 0Employee/Owner

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On 12/14/'09, I ordered a product for my child, based specifically on their item description & picture online.  I received the product a week later on 12/21/'09, only to find that the item is not at all of their description/picture.  I emailed them right away about it, and received an unbelievably inadequate/inappropriate short reply from Bob Gates next day, "That is the only one we carry."  

I immediately replied back asking for an RMA# (as described on their "Return Policy" page online), and have been calling them everyday unsuccessfully (just the same-old "We're busy due to holidays" recording) for a week.

Today (12/28/'09), I finally gave up and called my credit card company (American Express) to report all this, and thankfully they're taking care of me now.

Never ever purchase anything from this "ANZ Group / HappyBabyStore.com" entity!

This report was posted on Ripoff Report on 12/28/2009 5:37:29 PM and is a permanent record located here: http://www.ripoffreport.com/baby-products/anz-group-happy-baby/anz-group-happy-baby-store-a-d2d64.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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