Blockbuster Rips off Rewards Program Blue Ray DVD Renters Scottsdale Arizona

This actually may just be you huffing on about something you had to pay for...and in reality, it's probably quite simple to solve.

When movies are moved to the middle of the store, they have to be manually transferred and some may get lost in the shuffle. At that point, you have to remind the person helping you that you got it from the middle. Then, they should look at the date in the computer or on the dvd to see if it's a year or older and know that they have to fix the problem and/or credit you for that rental.

I also believe you were leaving something out of this whole instance. And I'm quite tempted to call your store and find out what happened. Perhaps you were being rude to the employees or just don't understand what's going on. In the end, do yourself a favor and double check the release date of that bluray movie and make sure you DO get your free rental. I don't think the employees would refuse you and I think this report is poppycok.

Two more things. Rewards is now 19.95 and it's BLU-RAY.

Did the program state just rentals or did it use the term DVD in it?

Because Blu-Ray discs are not DVDs. While they are the same size as a DVD, they aren't DVDs. It's like calling a DVD a CD - same size, different product.