• Report: #834199

Complaint Review: Citizens Information Associates

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  • Submitted: Sunday, February 05, 2012
  • Last Posting: Sunday, May 13, 2012
  • Reported By: Amber — Philadelphia Pennsylvania United States of America
Citizens Information Associates
Internet United States of America

Citizens Information Associates Star Nine Ventures, Mugshots.com Extortion, Blackmail, and Embarrassment Internet

*Consumer Comment: Welcome to the information age


2Author 2Consumer 0Employee/Owner

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After 4 1/2 years in the same position without a raise I am finally up for a promotion. Unfortunately, my boss just contacted me about the Google results that came up when she typed in my name. The first hit is mugshots.com showing a mugshot from a DUI arrest 5 years ago. Not only is this charge a misdemeanor but I have more than paid my dues having taken hours of alcohol classes, lost my license, spent time in jail, completed community service, and paid thousands of dollars in fines and charges. I have worked hard to right the mistakes I have made only to have them thrown in my face by this piranha of a website. This website and the others like it are nothing but blackmailers and extortionists wringing money out of people like me, people who do not have extra money but desperately want to leave the wrong choices they have made behind them. As far as removal goes, the 4 "authorized vendors" listed on mugshots.com want $399 to remove my picture from the site. $399 with no guarantee that it will not be scraped again by another horrid site!? There is no doubt that these mugshot sites and the removal sites are working together to extort money from people's circumstances. No matter the claims of legality this "business" is walking a fine line and should be shut down.   

This report was posted on Ripoff Report on 2/5/2012 9:19:52 AM and is a permanent record located here: http://www.ripoffreport.com/bait-and-switch/citizens-information/citizens-information-associate-56305.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

This is illegal

AUTHOR: Amber - (United States of America)

I have talked to 3 different lawyers about this situation. While my photos and record are public it is NOT LEGAL for these websites to be reprinting them for public discourse and profit. This is illegal extortion and other states have pressed charges and shut these sites down. Unfortunately for me Pennsylvania is not one of them. These guys need to be stopped.
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#2 Consumer Comment

Let me apologize on behalf of Texas

AUTHOR: Stop Star Nine Ventures - (USA)

You are right many states have outlawed the corruption of mugpublishing. Star Nine Ventures is embarrassing the city of Austin and the entire state of Texas with their Ugly Business- and we aint going to let them get away with it. Keep your eye out for more news stories. The Mug publisher propaganda misemploys 1st amendment protection and perverts our rights to public information. They WILL be explaining this to more journalists. Please sign this petition if you haven't already. Keep an eye on this senate website and try to be patient. I would recommend not paying them too, afterall, sounds like they've already done their damage to your career. Do you really want to give scammers like this access to your financial information considering they are already exploiting info that the government gives them? Companies like reputation.com will have it coming to them too for encouraging this extortion... On this website you can find more about that.
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#3 Consumer Comment

Welcome to the information age

AUTHOR: Lisa Garnette - (USA)

The operation mugshot sites are likely protected by the First Amendment, since the information contained on the site is public records. Mugshot sites will often charge to unpublish material from their site, and they have the right to do so. While this practice upsets those affected, it is again legal since the sites can make decisions as to which mugshots to include, and which to unpublish. Unpublishing is a major issue in the  publishing world and it doesn't start or end with one site or another (Google "Unpublish" or "Unpublishing"). This is simply the cost of living in the Information Age, when public information is readily available.
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