• Report: #377124

Complaint Review: DISH Network

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  • Submitted: Monday, September 29, 2008
  • Posted: Monday, September 29, 2008
  • Reported By:ada Michigan
DISH Network
P.O. Box 1596 Denver, Colorado 80201 Grand Rapids Michigan 49301 U.S.A.

DISH Network DISH NETWORK LIES Grand Rapids Michigan


1Author 0Consumer 0Employee/Owner

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When I signed up, they said DISH would supply all my current local channels in HD the same ones I was receiving from Comcast with full DVR capability. They said this would happen before football season. They LIED TO ME !

That never happened

After much time on the phone – THEY LIED AGAIN ! They said as a silver HD package subscriber , I could purchase the 61.5 additional dish, then I would then get all my local channels in HD. I believed them, and I scheduled the installation, and did receive some locals - except for WWMT - They lied about that one. Now I am out $85.

After much more time on the phone -- THEY LIED AGAIN !!, They said I could get WWMT if I purchased an external terrestrial antenna and connected to the VIP 722 DVR True except for WWMT, they lied about that one too. Now I am also out an additional $350.00.

After much more time on the phone -- They said it was most likely a bad receiver. They sent another receiver, which took two hours on the phone to activate and de-activate. Bottom line, it was not the receiver, and I think that was probably a LIE ! !

I even rented an SWR meter and a FSM. If you are not an EE, SWR stands for “Standing Wave Ration” and FSM stands for “Field Strength Meter”. Effectively I measured the signal of WWMT coming from my antenna at the connector to the Dish receiver. I have a strong signal, which means, the antenna is good, the line is good, and I am delivering a good signal to my VIP722 DVRs. Both my original and replacement DISH VIP 722s do not receive WWMT channel 3 (transmit number 2). Other signals from the same Gun Lake transmission tower are received no problem. Even my LG 42” HD TV receives WWMT no-problem.

Markham
ada, Michigan
U.S.A.

This report was posted on Ripoff Report on 9/29/2008 6:11:35 PM and is a permanent record located here: http://www.ripoffreport.com/bait-and-switch/dish-network/dish-network-dish-network-lies-a9fef.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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