JcPenney
www.jcpenney.com
Internet
U.S.A.
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JcPenney Fun Family Rewards Plano Texas
1Author
0Consumer
1Employee/Owner
The family fun rewards program is very misleading. When you place your order on the JCpenney web page there is information about the jcpenney rewards program and the add says you can earn 10 dollars by signing up and that the membership is free.
When you complete your order you are offered "Would you like to earn $10 toward this purchase" click yes and it asks if you would like to sign up. click yes and your confirmation explains that you have a free 30 days then the fee is $9.95 per month. (I think that's the right amount)
In any case I now know something isn't right. Your order page redirects you - not the the jcpenney rewards information - but to the fun family rewards program which is different and does cost a monthly fee.
VERY SNEAKY
I called the corporate office to complain, my jcpenney credit card (they couldn't help me), the company who offers the program (stonebridge something or other) - they were closed for the holiday, So I emailed them to cancel the account. I am waiting for a response.
Everyone should call CORPORATE HEADQUARTERS AND SPEAK TO CONSUMER AFFAIRS 972-431-1000 Let them know what you think of their deceptive program.
Leila
Newark, New Jersey
U.S.A.
Click Here to read other Ripoff Reports on JcPenney
REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Melissa - Plano (U.S.A.)
SUBMITTED: Monday, January 05, 2009
POSTED: Monday, January 05, 2009
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
