Pure Acai Berry, Advaned Wellness Research
AcaiBerryDetox.com
Internet
U.S.A.
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Pure Acai Berry, Pure Acai Berry, Advaned Wellness Research Fraudulent, misleading, uncooperative Miami Florida
*UPDATE Employee: Customer Service
1Author
0Consumer
1Employee/Owner
Like many others I did not catch the small print that this company will automatically enroll you in monthly deliveries and debits from the account number you give them. I did catch this as I pressed "enter", in agreement.
I immediately called back within 5 minutes and asked them to cancel the order which I was told by a foreign speaking person, I couldn't . This conversation went on for about 15 min. She kept telling me to call back after I received the product.
You have to get an RMA# and return these within 14 days of the ORDER DATE, not the date of receipt.
I called again about an hour later and was told by another foreign speaking person their computers were "down". I asked to speak with a supervisor and was told he was "out".
I had a "gut feeling" this was not a legitimate company and began checking sites for complaints and found HUNDREDS.
* I IMMEDIATELY went down to my bank and closed out my account. My bank said this company has done this to many people and it's hard to get out once you start with them.
DON'T WAIT TO CLOSE YOUR ACCOUNT OR TAKE OTHER MEASURES TO STOP THEM!!!
I appreciate everyone who has posted to this site warning others. Thank-you.
LIF
Brunswick, Ohio
U.S.A.
Click Here to read other Ripoff Reports on Pure Acai Berry
REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: kmedia - (United States of America)
SUBMITTED: Tuesday, February 16, 2010
POSTED: Tuesday, February 16, 2010
Hello,
I work for Acai Berry Pure. I'm sorry that you are unsatisfied with our
product. Please feel free to contact our customer support center by email or
our toll free number at support@tryacaiberrypure.com Monday – Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM – 5:00PM EST. We
suggest email for a faster response. We will be happy to answer any questions
or solve any issue that you may have.