• Report: #340406

Complaint Review: The Grant University

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  • Submitted: Sunday, June 15, 2008
  • Last Posting: Thursday, January 15, 2009
  • Reported By:Vancouver Washington
The Grant University
450 Hillside Dr, Blvd B Ste 200, Mesquite, Nevada 89027 Nationwide U.S.A.

The Grant University A $1.98 introductory offer becomes a $69.95 recurring charge Mesquite Nevada


1Author 4Consumer 0Employee/Owner

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DO NOT ORDER THIS INTRODUCTORY CD.

I ordered this introductory offer from thegrantuniversity for $1.98. I had forgotten about it until I noticed a pending charge on my CC for $69.95. I called the number given and it just said try your call again later and that happened every time I called that number.

I then emailed the company. They responded with your membership has already been canceled without no mention of stopping the $69.95 charge. They gave me another number in the email - I called it - got a call center that said there was nothing they could do to reverse the charge - I'd have to email the company again. I emailed the company again with no response.

This is a total rip-off as there is no mention, that I can see, about the $69.95 charge. You think you are only getting the introductory CD for $1.98. Now, when I click on the email link I see where they've changed the charge for the CD - now, it's $2.29.

What they do is give you http://www.thegrantuniversity.com with a username and password that takes you to some online seminar. Still there is no mention of the recurring $69.95 charge. You have no idea what they are setting you up for.

When I ordered the CD, I never got an email confirmation - I, thankfully had printed the receipt. Otherwise, I wouldn't have had any record or the web address that you are referred to after you order the CD or any record of the transaction.

This company is very underhanded and they need to be stopped. They are ripping off innocent people.

I have contacted my CC company to dispute the charge and will get my money back. But, this company shouldn't have gotten it to begin with.

Donna
Vancouver, Washington
U.S.A.

This report was posted on Ripoff Report on 6/15/2008 9:06:31 AM and is a permanent record located here: http://www.ripoffreport.com/bait-and-switch/the-grant-university/the-grant-university-a-1-98-i-m9xea.htm.

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REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

block the fraud

AUTHOR: Chris - Sunbury (U.S.A.)

I also ordered the service and have been unable to get through to cancel the 'trial membership' before they charge the $69.95.
Please share what name they used to bill your card. I, and other consumers, can block the transaction before they process it.
Like many others, I found this 'service' to be a bad investment.

Thank you
Chris
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#2 Consumer Comment

I was able to cancel....

AUTHOR: Ilbgolfn - Niles (U.S.A.)

I called 888-904-7268 and was able to cancel my subscription after the 1st day of opening the account.

At first The Grant University came off to me as if it were a free Government Grant program. But they charge you S/H and recurring fee's for information on how to obtain Government Grants.

Yes, I seemed a bit miss led on the phone, and when I found out about the recurring fee's I let them know I was uncomfortable with the situation and asked to cancel. I was asked to wait 1 hour for my information to be entered in the computer before I could cancel. I searched to internet about The Grant University and found this complaint, so I called back and was able to cancel.

I believe that you get just what they offer. Information on how to obtain grants. You just agree or disagree with their fee's.

Hopefully they are cooperative with everyone else on their agreement to allow you to cancel in 7 days.

Rich
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#3 Consumer Comment

Read the small print before forking over money...

AUTHOR: Dtidwell - Washington D.C. (U.S.A.)

If you would have read the "Terms and Conditions" you would have known about this charge.

TERMS AND CONDITIONS
(Copied directly from www.thegrantuniversity.com)

"By checking the box and clicking on the submit button you will be allowed exclusive access to our vast Online Resource Center. A login and password will be immediately generated for you so that you can begin your pursuit of a grant. You will have 7 days from your initial signup to use our Online Grant Resource Center without charge. If you're not satisfied or would like to discontinue further service for any reason, simply cancel during the initial 7 day trial, and you will not be billed. After your initial 7-day risk-free trial, your subscription to TheGrantProfessor.net will **automatically** renew for a cost of **sixty-nine dollars and ninety five cents** for continued access. You may cancel anytime to discontinue service. Billing for continued access to our Online Resource Center will remain at sixty-nine dollars and ninety five cents to be charged once monthly. To cancel service for any reason please contact us at 1-877-207-1615 or e-mail us at support@thegrantuniversity.com."
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#4 Consumer Comment

BETTER IDEA - STOP PAYING FOR IT - ITS ALREADY FREE FROM THE FEDERAL GOVERNMENT

AUTHOR: Laurie - Haslet (U.S.A.)

You are getting scammed because instead of going to the source for grants -THE FEDERAL GOVERNMENT you are being lazy and just buying what you find FOR SALE!

If you want CORRECT INFO on Government Grants - YOU HAVE TO GO TO SOURCE!

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