• Report: #378229

Complaint Review: Bank Atlantic

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  • Submitted: Friday, October 03, 2008
  • Posted: Friday, October 03, 2008
  • Reported By:jupiter Florida
Bank Atlantic
Ft. Lauderdale,FL 33309 Jupiter, Fl Florida 33458 U.S.A.
  • Phone: 954-389-0917
  • Web:
  • Category: Banks

Bank Atlantic Charged me false overdraft fees and refused to return my money Jupiter, Florida


1Author 0Consumer 0Employee/Owner

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I opened a bank account with Bank Atlantic a few months ago. I rarely used the account but on October 1, 2008 I made a purchase with the debit card. The purchase went through and hit my account twice. I notified Bank Atlantic of the mistake and wanted to dispute the item but they said I could not because it was pending. They told me to wait till it posted. Meanwhile Bank Atlantic Charged me for an overdraft fee on the second charge. I called them and asked if they could now correct the problem and they told me that they would not and that they would not return my $32 fee. They said the one charge didn't go through so that their was nothing to undue or correct. I asked them why I had a fee and they said because it could have been a ligitimate charge and it doesn't matter if it was or not. I then checked my account again and I was hit with another $32 dollar fee. I am now out $64 dollars and never once spent more than I had in the bank. I have been punished for using their bank card and being a good customer. They stole $64.00 from me and refuse to help me. Very bad customer service and a manager never called me back either and I have called 5 times trying to get a manager. They are a horrible bank.

Gettingitfirst
jupiter, Florida
U.S.A.

This report was posted on Ripoff Report on 10/3/2008 10:54:06 AM and is a permanent record located here: http://www.ripoffreport.com/banks/bank-atlantic/bank-atlantic-charged-me-false-m43mb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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