• Report: #511064

Complaint Review: bank of america

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  • Submitted: Sunday, October 18, 2009
  • Last Posting: Saturday, February 06, 2010
  • Reported By: ripped off by banks — Huntington Beach California USA
bank of america
19300 Goldenwest St. Huntington Beach California 92648 United States of America

bank of america BOA BANK OF AMERICA OVERDRAFT FESS SCAM Huntington Beach, California

*Consumer Comment: Current BofA Customer...


1Author 13Consumer 0Employee/Owner

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BOA is the greatest artists of ripoff, their online system is designed to manipulate your transactions so no matter what you do they still can hit you with over draft fees ($35), they actually switch transactions around so it will look as if the deposits you make are posted after a few transactions had gone through which is not even possible if you don't have a line of credit or over draft protection, BOA will not even approve transactions as small as $100 if you don't have the funds.

I started to take screen shots of the daily activities online so I may compare later on when we have a problem, and sure thing 3 days later I had a proof; on Monday all transactions had gone through with money to spare in my account and NOTHING IS PENDING AT ALL and I made sure not to use the debit card at all, on Thursday my account was negative and I was hit with 3 ($35) over draft fees, the entire screen looked completely different that the one I captured and printed 3 days before, they actually re-arranged all transactions going a week back to make it look as if my deposits were not made till after I used the debit a few times.

I figured this time I have it all on paper and I went to the branch to try to reason with the branch manager perhaps they would see that the problem is with their system but apparently the word "reason" does not exist in BOA's dictionary, they kept repeating over and over like a programmed robot, that everything look right on their end and that there was nothing they can do about it, of course I closed both of my business accounts right there while there was 4 other "victims" in the lobby waiting to close their accounts as well, I walked outside to cool off and while I was outside I saw an older gentleman storm out while the branch manager is chasing him perhaps to talk him into staying with the bank a little longer so they may clean him out completely.

Unfortunately the problem is not only BOA, it is the entire US banking system, over the past 2 years we were ripped off by 4 banks, Bank of America ($1290 in total losses), Comerica Bank ($3,780.00 in total) and wells fargo ($470 total), WAMU ($1200) a total of $6,740 in total losses.

I believe there is a huge number of people that were ripped off and victimized by US banks, I say we all should get together and sue those thieves (class action law suit) to expose them and teach them a lesson they'll never forget when they have to fork out million or even billions, I already spoke with a trial lawyer and he said he would definitely take this case, anyone else would like to join?

This report was posted on Ripoff Report on 10/18/2009 12:50:37 AM and is a permanent record located here: http://www.ripoffreport.com/banks/bank-of-america/bank-of-america-boa-bank-of-am-67395.htm.

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#1 Consumer Suggestion

Your banking habits are doing you in.

AUTHOR: Robert - Buffalo (USA)

You need to fully understand how deposits are processed and debits and charges are assessed.

"over the past 2 years we were ripped off by 4 banks, Bank of America ($1290 in total losses), Comerica Bank ($3,780.00 in total) and wells fargo ($470 total), WAMU ($1200) a total of $6,740 in total losses. "

I suggest to you that your banking habits are creating the problem.  It is no coincidence that you are experiencing a high number OD/NSF fees at FOUR banks while the majority of banking clients experience NO OD/NSF fees at all.

It has been a while since I posted my suggestions on how to avoid these fees and I think you will benifit from them.  Please pay special attention to how DEPOSITS are processed and cleared.  I urge you to download the documents I've listed so that you can read what the allowed delays might be.  Good luck to you in the future.

Ways to avoid these NSF/OD fees:

Using an account register and reconciling that register with a monthly account statement from the bank will prevent any account holder from causing any NSF/OD fees.

The majority (if not all) of the reports I've read about NSF/OD fees have common behaviors of the account holders:

-using ATM cards for everyday purchases.
-using more than ONE ATM card attached to the account (husband and wife)
-using ATM cards for online purchases.
-using ATM cards for 'auto-bill pay' (autodebits)
**relying upon telephone or online account balances to determine what money is available for that shopping trip to Walmart.

**NOT using an account register.

**NOT verifying deposits have cleared.

1. Use an account register and reconcile the account register with a monthly written statement generated by the bank.  If the bank is not mailing statements, contact customer service to have monthly statements MAILED to you.

1a. Be aware of ATM fees, such as the 'non-bank ATM fee' that most banks charge when you use an ATM that is not owned by your bank to make a withdrawal and post that fee in your account register immediately.

1b. Also be aware of any monthly 'account service fee' charged by your bank and post that to your register on the appropriate date.

2.  Do NOT GIVE bank account information (or ATM card info) to any merchant, service provider, utility, or online service to pay for services and goods.  Use a REAL credit card for this purpose (either secured cc or unsecured cc.)  Do not setup any automatic deposit to an account that is attached to said cc-NO auto payments to CC company-mail a check each month.  If the entity demanding payment makes a mistake, you're going to have a host of problems and risk OD/NSF fees.

3.  Do NOT use an ATM card for everyday expenses-USE CASH.  Establish a monthly budget and withdrawal a weekly 'allowance' for every day expenses such as 'milk and bread' from the corner store, Burger King, etc.  This will reduce the amount of transactions on the bank account which in turn makes RECONCILING the account and detecting ERRORS easier to accomplish.  Again, if the entity demanding payment makes a mistake, you're going to risk NSF/OD fees.

4. Do not shop with the ATM card-use a real credit card.  A real credit card offers protections that you don't have with an ATM card.  If the merchant/service makes a mistake, you can dispute it with the CC company WITHOUT getting any OD/NSF. Not true if you use an ATM card-if the merchant makes a mistake; your money is gone until you can convince your bank to give it back, as well as OD/NSF fees.

5. ONLY ONE ATM CARD to one account.  Do NOT have 2 or more atm cards for one bank account. Having 'his and hers' ATM cards attached to the same account is the same as in the old days when some folks would have 2 checkbooks for writing checks.  It was an invitation to disaster then, and it is today.
                                                                                                                             

6.  Verify that deposits to the account have actually cleared.  Deposits can take anywhere between 1 and 5 BUSINESS days to clear depending on the type and/or source of the deposit.  Deposits over $5000 can take even LONGER before they are posted to the account.

 

The Federal Reserve publishes a “Consumer Compliance Handbook” which gives detailed information about what banks can and cannot do with deposits, holds, and funds availability.  You can download this handbook at http://www.federalreserve.gov/boarddocs/supmanual/cch/200711/cch200711.pdf

Follow ALL of these suggestions and you will NEVER pay an OD/NSF fee again unless it is a LEGITIMATE bank error or caused by a merchant.  If it is caused by a bank error the bank will rectify the situation and credit any fees generated as well as contact payees and cover any fees the payees assess to you.  If the fee is caused by a merchant error, you will need to hold the merchant accountable for the fees, although in many cases the bank may reverse the fees as a courtesy if the merchant confirms that the merchant made an error.

This is a tried and true method to avoid these fees. It works EVERY TIME it's tried.


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#2 Consumer Comment

I'd have to agree...

AUTHOR: Ronny g - North hollywood (USA)

No doubt the banks have made a killing off you. But you let it happen ONCE you were aware they re-sequence transactions to yield additional fees, and have been covering your overdrafts.

Does this mean it's right for the bank to re-sequence transactions? No...and many banks are changing policy. But you let this happen too many times to place all the blame on the banks...fool me once shame on you..fool me twice shame on me...but it seems you have been fooled more then twice..you were not protecting your money.

Now if you were opted out of overdraft protection in writing..you'd have a case. And with that said..I do not believe it is right for the bank to charge ANY additional fees brought on by their manipulations..which apparently you did a print out to prove the fact that they manipulate your statement to maximize fees.  So...how long were you going to let this go on..and with how many banks before you put an end to it, by any means?

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#3 Consumer Comment

Ronny G, Did you....

AUTHOR: Karl - highlands ranch (U.S.A.)

see that chart regarding WHO the owners of the Federal Reserve are? You can go to the following link to see it-

www.save-a-patriot.org/files/view/whofed.html

Remember when the Harvard professor interviewed Mr. Rothschild in the documentary entitled- THE ASCENT OF MONEY PBS, which you said you watched? I think he's the one at the TOP of that chart, right? (I believe he may have died on January 17th of this year.)

Have a nice day.

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#4 Consumer Comment

RONNY G, IF YOU....

AUTHOR: Karl - highlands ranch (U.S.A.)

'Google' this- SANHEDRIN TRIAL OF JESUS- WIKIPEDIA, you can read this quote:

"Jesus was then put on trial by Jewish authorities...."

QUESTION: Why do you think the Jewish authorities put Jesus, who was also a Jew, on trial?

The only thing that makes sense to me is that Jesus was obviously doing something that got the Jewish authorities mad. Is it POSSIBLE that Jesus was EXPOSING the authorities of his day because they were making it difficult for the people to live in peace? Is it possible that the people back then were being manipulated by the authorities, and Jesus was standing up for all of them? And since there wasn't an internet back in the year 33 AD, is it POSSIBLE that Jesus was out on the streets spreading the word to the PEOPLE that they should speak-out against all the FRAUD & CORRUPTION that obviously must have existed back then?

We now know what COULD happen when people take to the streets & protest, right? I'm sure you 'Googled' this- YOUTUBE G20 PITTSBURGH PROTESTS- INNOCENT BYSTANDERS TRAPPED, and watched it on the web, right? I'm sure Jesus wasn't a violent person, but maybe some of the other protesters back then were, correct? And if Jesus was targeted as one of the organizers of the protests it would make sense that he might be put on trial by the authorities, right? And his death (crucifixion) might have been an example for others to see what could happen to them if they weren't 'OBEDIENT' to the authorities, wouldn't you agree? 

Wasn't there something about 'obedience' in the passage entitled- 'THE TALMUD AND THE GHETTOES'? I think it went something like this- 'Whatever else is in dispute one thing is incontestable: that great force must repose in a Law which for 19 centuries obtains OBEDIENCE from people scattered over the earth when by an effort of their will they could escape its thrall....' (I'm going by memory, so that might not be 100% correct). You can check it out by 'Binging' this- DR MANDELSTAMM OF KIEFF, and clicking on- 'Controversy of Zion', and the passage should appear, okay?

*If my theory is right, then just about everything that people now believe regarding what happened back in those days would be WRONG, correct? What if, HYPOTHETICALLY, Jesus was simply a WHISTLEBLOWER who was EXPOSING all the authorities of his day and they set him up, & put him on trial for a NON-CRIME? What if, HYPOTHETICALLY, Jesus was simply a man; a man who did GREAT things to help all the PEOPLE? It is possible, wouldn't you NOW agree? John F. Kennedy was a man who wanted to help the PEOPLE, right? He was assassinated, wasn't he? Martin Luther King Jr. was also a man who wanted to help the PEOPLE too, correct? He was murdered, wasn't he? And Bobby Kennedy was John's younger brother who ran for President, right? He was also murdered, wasn't he? History can sometimes be our best teacher, wouldn't you agree?

Give me your thoughts, okay?

Thanks.

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#5 Consumer Comment

Suggestions

AUTHOR: RippedOff in SD - Sioux Falls (USA)

I have a few suggestions: Do not overdraw your accounts, then the banks can't charge you any overdraft fees. Keep track of your money at all times and make sure you have sufficient funds to cover your debits. Don't sue businesses for your irresponsibility. I have learned this lesson the hard way.
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#6 Consumer Comment

Karl take it easy...

AUTHOR: Ronny g - North hollywood (USA)

This case is not a "magic bullet" JFK conspiracy..or anything to do with the Jew Jesus Christ.

The poster overdrafted too much..even after knowing the bank was scamming ..and how the bank was scamming . It's that simple. It does not excuse the bank for it's deceptive, manipulative, pilfering...but...if someone is ripping me off over and over and over..at some point I have to share some responsibility for allowing it to happen.

The banks policies are changing soon..all the exposure is what did it..and it will cost the banks. Lets not forget all the pending lawsuits..with all the publicity and congress up their asses...I have a feeling this scam is short lived.

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#7 Consumer Comment

Hey Karl, Google This....

AUTHOR: Edward - Dallas (U.S.A.)

Ronny G,

I told you so. Karl, is nothing but a Bank of America 'Internet Troll'. Google that and see what you find at the top of the search results. Notice Karl's new technique as he interjects with just about every contributor by name. Hey Ronny G, google this... Hey Edward, did Google and see where..... Then he ends his posts by suggesting you read it and ''tell him what you think''. Ronny G, you were fooled just like myself and a lot of others, until I began to see through a very subtle pattern.

Please explain how this subject matter is at all helpful to the author of ANY of these reports? You're left with the conclusion that it's only hurtful as everyone is distracted and off in Never Never Land Googling this, and Googling that. Mission Accomplished, as we forget about the poor author who's waving and screaming. Job Well Done. That's if you feed into it, which is why this will be the last mention of it from me. Because Internet Trolls also feed off attention. Google that as well and see what you find, and 'let me know what you think'.

To be fair, many bank defenders have said my comments are also hurtful and not helpful to the authors of these reports. I can accept that, but it's because of a difference in opinion on the subject matter. That's the key. Whether you agree with me or not, at least I'm directly addressing the subject of the complaint, and not the mating habits of the African Mongoose.

Karl's motto: Not Divide and Conquer, but Distract and Conquer.

What does that tell you about how effective this negative PR campaign has been against the banks as the pull out all the stops?


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#8 Consumer Comment

RONNY G, IN ORDER FOR THE WORLD TO....

AUTHOR: Karl - highlands ranch (U.S.A.)

'CHANGE' for the better, the WORLD needs to know the TRUTH regarding the 'ROOT' of all the problems in this world, wouldn't you agree? And the 'root' of all the problems comes down to one word: GREED!

And if the ones who are RUNNING the United States of America, Europe, & any other country are 'GREEDY', then isn't it safe to assume that the WORLD will never 'CHANGE' for the better?

It's time for the WORLD to come together on the WORLDWIDE WEB and bring about the 'CHANGE' that is needed in order for the world to be a better place once & for all, wouldn't you agree? What's wrong with knowing the truth? What's wrong with learning about things you never knew before? If people continue to live in a tunnel, never seeing the light, then how will CHANGE ever come about? 

It's very interesting that I handed the MAINSTREAM MEDIA (on a 'SILVER PLATTER'), a story about the 'potential' COLLAPSE of the U.S. economy, & the 'potential' COLLAPSE of the stock market back in 2006 & 2007 and they IGNORED IT, & kept it quiet!!! WHO runs the Media? Who controls the Law Firms that protect the Media? WHO protects the BANKERS that slaughter innocent people by conspiring to defraud them, & trick them into purchasing homes & investments that are a LIE?

WHO?

WAKE-UP, Ronny G! If our system is going to continue to bow down to the 'authorities' who are REALLY IN CONTROL (the Federal Reserve & the BANKERS), then the average American & their family is DOOMED. Should we WAIT & see if all the FRAUD, DECEPTION, MANIPULATION, GREED, TRICKERY, & DEEP CORRUPTION disappear in our economy and in our government and 'HOPE' that things will get better? I'm 100% certain that those elements still exist. It's being EXPOSED everyday, isn't it? Think about it; HUNDREDS of BILLIONS of TAXPAYER'S dollars went back into the SAME SYSTEM that was the CAUSE of the 'MELTDOWN' of the U.S. economy, & the global economy!

No new 'regulations' were passed to protect consumers, were they? The SAME corporations, like- AIG have the SAME people working there, don't they? The Investment banks that 'invested' in TOXIC MORTGAGES and came up with these 'creative' forms of financing, like- ARM's & Interest Only Mortgages & Credit Default Swaps & Derivatives were handed BILLIONS of dollars from the TARP (TAXPAYER'S money), right? These same executives are poised to make MORE MONEY than in 2007! It was reported that $140 BILLION in BONUSES are going to be paid to the Wall Street executives this year! That's $20 BILLON more than in 2007! They're being REWARDED for destroying our economy & other economies, aren't they? 

Are YOU in favor of REWARDING people who believe in- FRAUD, DECEPTION, GREED, MANIPULATION, TRICKERY, & DEEP CORRUPTION? Are YOU in favor of a government that allows this to continue?

Are YOU in favor of sending MORE U.S. troops to a CORRUPT country (Afghanistan) to fight a WAR that NO ONE could ever win? The government 'leaders' in Afghanistan are just like most of our government 'leaders', in my opinion. They're CORRUPT! And as long as their pockets are 'lined' with MONEY, things will NEVER change in America, or anywhere else! 

Ask yourself this question- 'Will most government officials speak-out against what's wrong if they continue to BENEFIT from all the things that are wrong?'

The answer is simple. Here it is: NO!

My guess is that over 80% of our government 'leader's are CORRUPT, and I KNOW that over 90% of our corporate 'leaders' are CORRUPT. And the Mainstream Media needs them for their existence. Watch what happens in the coming months, & into 2010. The WEB is going to EXPOSE many things that our 'leaders' don't want EXPOSED!!! People all over the WORLD are 'FED'-UP with what's happening.

Quote: "The truth was obscure, too profound and too pure; to live it you have to EXPLODE!" - Dylan

*Watch what the TRUTH does to this country & other countries in the months & years ahead. You might want to 'Google' this- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and go to the 2001 Toyota Tacoma Report, then to the 'Update' entitled- "BLAME IT ON A LAWYER' and read it again. Pay attention to what was stated. It ALL came true so far, didn't it? I'm not stopping until ALL the truth is EXPOSED!!! 

Thank You.  




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#9 Consumer Comment

Karl..you may be doing more harm then good...

AUTHOR: Ronny g - North hollywood (USA)

Unlike Edward..I do not believe to are a Bank of America employee.

However..if your motives are truly to have a positive result...and I have at times defended you...believing you "mean well" and are "against evil".... you have to use some common sense.

The purpose of this site is a place for consumers to post their disputes..claims of fraud and ripoff..or maybe just a place to vent and expose injustice.

These posters expect their posts to be read..and hopefully contribute to a resolution. As well..fair rebuttal is allowed..so the "defendant" is given full rights..and the same means of exposure...a even playing field if you will...to defend themselves..explain..or rebut.

I am sorry but Edward has a point..you are more of a distraction then anything else. I have read many of the things you request to "google"..many before I ever came to this site...some are interesting..some are factual..some are debatable..but most of it will not help the original poster.

Unless they can go back in time..and talk to Jesus..and Martin Luther King...and maybe Rockefeller could show them how to make a few billion dollars and buy the Government..but for now..it's us against them.

This country still allows the right to vote...and the right for people to demand change. Not ask..not hide..not run...not give up..not think doom and gloom about our messed up past..but DEMAND change. And that is how things are done.

No one expects everyone is going to be happy with everything...but as long as scams are continued to be allowed to be exposed on places like ROR...UNFETTERED...the odds for improvement increase.

So if you want to post about engine sludge..kindly do it on a report where the poster has an issue with sludge. It is fair for you to recommend websites to read up on related topics..but when your post are about nothing but these websites..it is distracting..and has caused this site to lose some credibility.

Like the owner of this site..I would never ban you from it..first amendment all the way.. I am hoping reason will work...however I am not unrealistic...I know it will probably do no good and you will just respond back asking me to google the Talmud.



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#10 Consumer Comment

Ronny G, I Disagree....

AUTHOR: Edward - Dallas (U.S.A.)

You are certainly not the first to question the logic of the ROR editors to continue allowing Karl to post his musings and damaging the credibility of the site.

Conversely I think it bolsters the site's credibility.

Think about it. The bank defenders can ever argue that the ROR is unfair or biased in its editing, since they allow anyone and everyone to post, as long as it's clean and tactful.

Trust me, I've submitted many posts, in anger, and they never saw the light of day on this site. After I had time to cool off, I realized the Editors had good reason for trashing my post.

The First Amendment is just like God. It protects babies and fools.


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#11 Consumer Comment

URGENT ALERT for RONNY G!!! Make sure to 'Google' this- THE WARNING: FRONTLINE PBS, and watch it on the web! It aired last night on....

AUTHOR: Karl - highlands ranch (U.S.A.)

the PBS station. I liked the part at the end where Alan Greenspan testified in front of Congress and said that he found a "flaw" in the way the world worked, and he hadn't really taken it into consideration.

*Maybe he didn't realize that there was so much fraud out there, huh???

WELCOME TO AMERICA- IN FRAUD WE TRUST

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#12 Consumer Comment

I disagree, Ronny G.

AUTHOR: bskinner - West Hills (United States of America)

What gives BofA the right to show a transaction as pending on one day, then show it as if it had posted the previous day when you check later? If it has posted on a given day, then it should be shown there the day after, not "pending".

They deserve to be sued off their asses. They must be stealing billions by this fraud.

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#13 Consumer Comment

Current BofA Customer...

AUTHOR: Swanson52 - Geneva (United States of America)

I think it is clear for everyone to see that your gross mismanagement of your finances is to blame; this hardly falls on the shoulders of Bank of America.  As a current customer, I have seen no evidence of any 'fraud' or 'scam' relating to overdraft fees.  When you list 4 seperate banks that you claim defrauded you to the tune of ~$10,000, maybe you need to stop in front of a mirror to see where the problem lies.

The lack of accountability here is disgusting; don't blame Bank of America because you can't manage your money.


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