My mother bank with this Banking Center in " Las Vegas" for over 6 months after moving here from Boise, Idaho where their she bank with Bank Of America for over years. When we moved here we had no problems. Then someone got a hold of my mom's account online, and started using her account. We went into the bank right away to solve this matter. Well when we got their they where rude, and non help able. The Vice President Matthew Davignon acted like it was my mothers fault. He lied to us told us that he put a freeze on the account, and took my mom's debit cards, and cut them up. After this happen my mom found out that their was debit card usage after the account was closed which this could not be true because he took the cards. Then they held on to my moms money, and my SSI checks, and still have not given us are money back. We have gone into this branch over six times now, and he keeps saying oh the money will be mailed to you in two days. Still they keep taking money out of my mom's account to this day but yet my mom cant get non of this money. We have bills to pay rent is due, our power is due, and he is holding onto my SSI check that is against SSI rules under the federal government. This branch in Vegas is a bunch of rip off scamers trying to make a buck off off elderly, and disabled people. He was rude, and mean he yelled at my mom right in front of the whole bank. We our money back, and more, and more that they are holding on to it the are charging her fees but she can't withdraw the money, and the account is closed. How can Bank Of America get away with this my mom did nothing wrong. This company is a "RIP OFF", and so is MATTHEW DAVIGNON from the Charleston Las Vegas Branch. We are losing everything are apt.. IT makes me sick to see people that are like this out their. I don't know how "BANK OF AMERICA" can get away with this. Somebody can you help!!!! What should we do?