• Report: #637595

Complaint Review: Bank Of America

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  • Submitted: Friday, September 03, 2010
  • Last Posting: Saturday, September 04, 2010
  • Reported By: claudetted58 — las vegas Nevada United States of America
Bank Of America
4801 W. Charleston Blvd, Las Vegas Nevada 89102 United States of America
  • Phone: 702-654-4310
  • Web:
  • Category: Banks

Bank Of America Matthew Davignon Bank Of America "Matthew Davignon" lied to my mother, and me this Bank took fees, and money after my mothers account was closed. From my SSI. Las Vegas, Nevada

*Consumer Comment: Bank of America excesses


1Author 2Consumer 0Employee/Owner

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My mother bank with this Banking Center in " Las Vegas" for over 6 months after moving here from Boise, Idaho where their she bank with Bank Of America for over years. When we moved here we had no problems. Then someone got a hold of my mom's account online, and started using her account. We went into the bank right away to solve this matter. Well when we got their they where rude, and non help able. The Vice President Matthew Davignon acted like it was my mothers fault. He lied to us told us that he put a freeze on the account, and took my mom's debit cards, and cut them up. After this happen my mom found out that their was debit card usage after the account was closed which this could not be true because he took the cards. Then they held on to my moms money, and my SSI checks, and still have not given us are money back. We have gone into this branch over six times now, and he keeps saying oh the money will be mailed to you in two days. Still they keep taking money out of my mom's account to this day but yet my mom cant get non of this money. We have bills to pay rent is due, our power is due, and he is holding onto my SSI check that is against SSI rules under the federal government. This branch in Vegas is a bunch of rip off scamers trying to make a buck off off elderly, and disabled people. He was rude, and mean he yelled at my mom right in front of the whole bank. We our money back, and more, and more that they are holding on to it the are charging her fees but she can't withdraw the money, and the account is closed. How can Bank Of America get away with this my mom did nothing wrong. This company is a "RIP OFF", and so is MATTHEW DAVIGNON from the Charleston Las Vegas Branch. We are losing everything are apt.. IT makes me sick to see people that are like this out their. I don't know how "BANK OF AMERICA" can get away with this. Somebody can you help!!!! What should we do? 

This report was posted on Ripoff Report on 9/3/2010 11:32:13 PM and is a permanent record located here: http://www.ripoffreport.com/banks/bank-of-america/bank-of-america-matthew-davign-35bab.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Suggestion

WHAT TO DO

AUTHOR: Mrs. dispecable - houston (USA)

Call the office of the controller of the currency!!!!!!!!!!!! Document everything that happend, send it by fax and by mail. Make copies of what you sent them, make sure you mention the bank manager name, I'm sure you meant the bank's manager, surely you didn't speak with the president of the bank? Also call social security immediately and let them know what happened. I can't believe BOA has done this to you, but if they have, you have recourse. They are so much better in Texas, but a word to the wise, do not do all your business with a bank, they make money off of your mistake, and their own misdeeds. Go to a credit union that is not bank owned. If you would like to continue at a large bank, only do a small amount of business with them. The other large banks aren't any better. All of them make their money the same way. Fees, Fees, and more fees. Something like this happen to me, and BOA took care of this immediately. They shut the account down, open another one, transfer my funds to the new account, didn't let anything go pay out of it, until the check with me, only tooks deposits, but I could get it in, whenever I wanted, if I had checks coming in, they paid them, if it overdrew my account, they waive the fees. All while sitting in my office at home, and I am on disabilty also. However, we are pretty strict with things like this here in Texas.
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#2 Consumer Comment

Bank of America excesses

AUTHOR: Jack - Conroe (United States of America)

Just about everyone we know has had problems with Bank of America "theft from accounts" of excessive service charges and other questionable tactics.

You should file a report with the FDIC - detailed and precise.  Also with the Attorney General in your State.

 


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