• Report: #552605

Complaint Review: BANK OF AMERICA

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  • Submitted: Monday, January 11, 2010
  • Last Posting: Monday, January 25, 2010
  • Reported By: John — Newton New Hampshire United States of America
BANK OF AMERICA
31 Plaistow Rd. Plaistow New Hampshire 03865 United States of America

BANK OF AMERICA Stole My Money from my checking account Plaistow, New Hampshire *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

*Consumer Comment: six degrees of separation


1Author 2Consumer 0Employee/Owner

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Watch Out For Bank Of America

This is a word of caution for any Bank Of America Checking Account Holders.

Bank Of America is using any means to get back lost money and that includes stealing money from, as Bank Of America put it linked accounts.

What is a linked account: I will use what happened to me as an example, because I am sure that other parents did the same thing.

My wife and I have a checking account with Bank Of America and my daughter also has her own checking account with Bank Of America with my wifes name on it , in case something happens to my daughter.

My daughter lost her job and is having a tough time paying her bills and apparently owes Bank of America Overdraft fees, so what did Bank of America do it withdrew over $600.00 from my checking account without my authorization and stated they can legally do it because my wifes name is on my daughters account, even though my wife does not use my daughters checking account, to me Bank Of America is stealing money from my account to pay for some other account, or as Bank Of America put it, linked accounts.

So if anybody out there is an added name on a checking account and the primary name on it is having tough times, make sure the secondary name on the account does not have their checking account with the same bank or your account will become linked with the other account and Bank Of America will steal your money like they did to me.

"Beware of Bank Of America"

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you” or “you waited too long; it has been more than 60 days”.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember… Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck… Let us know how you do!

ED Magedson – Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 1/11/2010 2:39:08 PM and is a permanent record located here: http://www.ripoffreport.com/banks/bank-of-america/bank-of-america-stole-my-mone-6fcd4.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Offsetting...

AUTHOR: Edgeman - Chico (U.S.A.)

This thread is another example of the bank's right to offset. I can understand why that policy is there but I personally oppose it because somebody could have money whisked out of their account through no fault of their own (as you've seen.)

The funny thing is that we all do authorize the banks to do this when we open our accounts. Check your account agreement for more information.

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#2 Consumer Comment

Six Degrees of Separation

AUTHOR: Edward - Dallas (U.S.A.)

Careful Edgeman. You're starting to display traits of logic and realism that are out of character for a typical bank defender.

Your statement of ''through no fault of their own'', would typically be met with condescending rebuttals of ''grow up'', ''act like an adult'', or ''learn from your mistake and move on''.

Your statement of ''The funny thing is that we all do authorize the banks to do this when we open our accounts'', would typically be met with condescending rebuttals of ''who in their right mind would sign something without reading it'' or if you did read it, ''why would you sign it if you didn't agree to it''. But as you rightfully stated Edgeman, we all do it, no matter what the other immature hypocrites claim.

I digress. Back to the relevant issue. Think about how many of us might have something like this in place because of a very logical reason as the OP stated, ''my wifes name on it , in case something happens to my daughter''. But then the daughter gets married and the new husband has some unresolved financial loose ends. Or the new husband's slate is clean but he has an ex-wife who has some unresolved financial loose ends. Or the new husband's ex-wife's slate is clean but she has a son who has some unresolved financial loose ends. And so on. And so on. And so on.

The far reaching potential of this Ripoff here.


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