I was solicited by Barclays in October of 2006 to do a balance transfer with 0% for 6 months. The transfer was supposed to be between Barclays and American Express. American Express claimed they never received the transfer, and barclays claimed they sent it.
I was immediately being charged by Barclays for the U$5000.00 however american express has never received this money. I have made hundreds of attempts to get AMEx barclays on the phone to work things out; no luck there.
Once I go through to a "corporate contact" in a New York Office who told that my account shows balance transfer pending which meant that they had NOT received a confirmation of payment number form the "CheckFree" the company use to pay the Other side , in my case AMEX.
The person further speculated that the likely hood is that it never got done.
After 4 years, and multiple times paying of this money, my account still says balance transfer pending, meanwhile I may have picked a fight with the wrong side.. and refused to Pay AMEX the 5K. In hind sight I wasn't there fault and they should be responsible for finding the payment send by barclays...
looking through these complaints, it seems I am not alone.. other please have this same issue with balance transfers not going through but still being charged.