bb&t bank atlanta ripoff atlanta Georgia

I left my money in Bank of the BuckHead at 3920 Piedmont Road, Atlanta, GA, USA in 1998 in a CD and Checking Account. I went overseas to India for four years.

The Bank of Buckhead became BB&T. I never received timely reporting on it, nor was I advised on the status of my CD and checking account. I had to do a lot of 'chasing', 'calling from overseas' and writing letters. Finally, I began receiving my statements.

Now, after I moved to Canada, I asked for my money to be wired from there to my Canadian account. Needless to say, I had to contact them multiple times by email, fax, letter for it. I still have not gotten a statement-of-closure nor a clear explanation of the bank paying me "interest", the "fees they charges me", nor a clear explanation on how my money never "grew" as per their promises to me!

I have sent multiple emails and letters to the Branch Head and Vice-President Ron Altman. He never responds to either one.

Below is the last email to which also they have not bothered to reply. Ron Altman says- contact the Personal Banking Assistance- Sybil Payne. Sybil Payne says - contact Diane Chambers. Diane Chambers never responds.

********

Could you please provide me an IMMEDIATE response to the email request below? I have not received any reply from

DChambers@BBandT.com nor Sybil.Payne@BBandT.com

Is there a reason for not responding to it?

************

On Sun, 08 Dec 2002 mohit bali wrote : >Hello, > >Could you please provide me a signed statement-of-account-closure and final statement to the following two addresses, as soon as possible: > >(1) Mohit R. Bali >(2) Mohit R. Bali > What is your earliest convenience to provide it to me? > >Mohit R. Bali > > >************ >On Mon, 02 Dec 2002 Payne, Sybil wrote : >>Hello, Mr. Bali, ...... >> >>Please refer to Diane Chambers for future references. >> >>Thank You >> >> > -----Original Message----- >> > From: mohit bali [SMTP:mrbali@rediffmail.com] >> > Sent: Sunday, December 01, 2002 12:03 AM >> > To: Payne, Sybil >> > Subject: Re: Re: Re: RE: Re: RE: RE: RE: RE: Fund Transfer >> > >> > Hello, >> > >> > Happy Thanksgiving! >> > >> > >> > As yet, I have not received a reply to the following email of 22 >> > Nov 2002. Is there a reason for it? >> > >> > Can you please mail me (by post and email), a final statement of >> > my accounts indicating all itemized deductions and interest >> > earnings? >> > >> > ************** >> > >> > >On Fri, 22 Nov 2002 mohit bali wrote : >> > >>Hello Ms. Payne, >> > >> >> > >>

Is my checking account and CD account with BB&T closed as >> > >>of now? >> > >>Have you sent me all my monies? >> > >> >> > >>

Can you please mail me (by post and email), a final >> > >>statement indicating all itemized deductions and interest >> > >>earnings? >> > >> >> > >>

What is your earliest convenience to send the requested >> > >>information to me? >> > >> >> >**************** >> > >> >> > >>> > -----Original Message----- >> > >>> > From: mohit bali [SMTP:mrbali@rediffmail.com] >> > >>> > Sent: Tuesday, November 19, 2002 8:25 PM >> > >>> > To: Altman, Ronald >> > >>> > Cc: Payne, Sybil >> > >>> > Subject: Re: Re: RE: RE: RE: RE: Fund Transfer >> > >>> > >> > >>> > Please inform me as soon as possible. I need to proceed on >> > >>>the >> > >>> > withdrawal quickly. >> > >>> > >> > >>> > On Sun, 17 Nov 2002 mohit bali wrote : >> > >>> > >Ms. Payne >> > >>> > > >> > >>> > >1)

I shall look forward to a reply from you at your >> > >>>earliest >> > >>> > >convenience. Has the money been credited into my checking >> > >>> > >account? Do you have a (800)toll-free number/ website where >> > >>>I can >> > >>> > >check on it on an automated-telephone-system/ >> > >>>internet-access >> > >>> > > from overseas? What is my checking balance now that the CD >> > >>>has >> > >>> > >been closed, and the money transferred into my checking >> > >>> > >account? >> > >>> > > >> > >>> > >2)

Is the dormant status removed on my checking >> > >>>account? Is >> > >>> > >there a fee that has been charged to me for the dormant >> > >>>status >> > >>> > >and it's removal? >> > >>> > > >> > >>> > >3)

I need some funds now. Can you electronically wire >> > >>> > >transfer the money to my account, using the >> > >>>singed >> > >>> > >original letter and fax (of the same letter) I sent you? Do >> > >>>you >> > >>> > >need another letter from me? >> > >>> > > >> > >>> > >

The reason I prefer the wire is because it appears >> > >>>to be >> > >>> > >a safer mode of transfer, and the funds are available to >> > >>>me in >> > >>> > >my Canadian account sooner. >> > >>> > > >> > >>> > >4) Thank you. Have a good evening. >> > >>> > > >> > >>> > > >> > >>> > >************ >> > >>> > > >> > >>> > >> >> > >>> > >> > -----Original Message----- >> > >>> > >> > From: mohit bali [SMTP:mrbali@rediffmail.com] >> > >>> > >> > Sent: Wednesday, November 13, 2002 6:25 PM >> > >>> > >> > To: Payne, Sybil >> > >>> > >> > Subject: Re: RE: RE: RE: Fund Transfer >> > >>> > >> > >> > >>> > >> > Hello, >> > >>> > >> > >> > >>> > >> > (1) You mentioned: "YOUR ACCT IS CURRENTLY IN >> > >>>DORMANT >> > >>> > >>STATUS." >> > >>> > >> > >> > >>> > >> > Questions: Can you remove the "dormant" status on my >> > >>> > >>account? Is >> > >>> > >> > there anything I can do about it to have the dormant >> > >>>status >> > >>> > >> > removed? >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > (2) You mentioned: "BANK POLICY REQUIRES CLIENTS TO >> > >>>SIGN >> > >>> > >>WIRE >> > >>> > >> > REQUEST IN PERSON." >> > >>> > >> > >> > >>> > >> > Question: Can you do it with the faxed, emailed, and >> > >>> > >>postal-mailed >> > >>> > >> > signed request? >> > >>> > >> > >> > >>> > >> > (3)

As per earlier emailed and written communication >> > >>> from >> > >>> > >>you >> > >>> > >> > and Ron, my understanding has been that all you need is >> > >>>a >> > >>> > >>signed >> > >>> > >> > request from me. I have postal mailed the original of >> > >>>the fax >> > >>> > >>to >> > >>> > >> > you on 11 Nov. 2002. To come in person would be >> > >>>expensive >> > >>> > >>and >> > >>> > >> > difficult. >> > >>> > >> > >> > >>> > >> > Questions: Alternatively, can you terminate the CD >> > >>>and put >> > >>> > >>the >> > >>> > >> > money into my checking account? Will I be able to write >> > >>>a >> > >>> > >>good >> > >>> > >> > check on the account to transfer monies into my >> > >>>>> > >>> > >> > account? >> > >>> > >> > >> > >>> > >> > (4) I shall look forward to a reply at your earliest >> > >>> > >> > convenience. >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > ****************** >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > > >> > >>> > >> > > > -----Original Message----- >> > >>> > >> > > > From: mohit bali [SMTP:mrbali@rediffmail.com] >> > >>> > >> > > > Sent: Tuesday, November 12, 2002 10:03 PM >> > >>> > >> > > > To: Payne, Sybil >> > >>> > >> > > > Subject: Re: RE: RE: Fund Transfer >> > >>> > >> > > > >> > >>> > >> > > > Good Morning, >> > >>> > >> > > > >> > >>> > >> > > > 1) I have faxed you the letter. Please provide me >> > >>>an >> > >>> > >> > > > acknowledgement at mrbali@rediffmail.com. >> > >>> > >> > > > >> > >>> > >> > > > 2) Original of this faxed request has been mailed >> > >>>to you >> > >>> > >>by >> > >>> > >> > >post >> > >>> > >> > > > on 11 Nov 2002. >> > >>> > >> > > > >> > >>> > >> > > > > > -----Original Message----- >> > >>> > >> > > > > > From: mohit bali [SMTP:mrbali@rediffmail.com] >> > >>> > >> > > > > > Sent: Thursday, November 07, 2002 7:53 PM >> > >>> > >> > > > > > To: Payne, Sybil >> > >>> > >> > > > > > Subject: Re: RE: Fund Transfer >> > >>> > >> > > > > > >> > >>> > >> > > > > > Hello, >> > >>> > >> > > > > > >> > >>> > >> > > > > > (1) Fine. What is your fax number? >> > >>> > >> > > > > > >> > >>> > >> > > > > > (2) I still do not have an answer to the >> > >>>other >> > >>> > >>questions >> > >>> > >> > >in >> > >>> > >> > > > >the >> > >>> > >> > > > > > earlier email. Can you please answer them? >> > >>>These >> > >>> > >>are >> > >>> > >> > > > >repeated >> > >>> > >> > > > > > below for you. >> > >>> > >> > > > > >

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