BB&T BANK Rosebert and Scherell The Best Bank in Town is The Worst Bank in Town , Internet

All you have to do is write a check or use your ATM card.

This way, the accounts cannot get mixed up except by you.

Stupid and lazy does not equal ripoff.

And, WHY would you need 2 accounts if one has zero dollars in it? What about your monthly fee? How would that be covered with zero dollars? You obviously do not meet the minimum balance requirements for free checking.

FYI...I currently bank with BB&T and have never had a problem since I opened my account there 4 years ago. No problems at all.

It is not the bank's fault that you choose to withdraw money out of the wrong account.  They are not responsible for managing your account.  If you have two accounts it is your responsibility to take double the responsibility of managing them.

But I wonder if there is more to your story than you are saying.  It is not normal for a person to go out of their way to go inside a bank and withdraw only $20.  Could it be that you tried to withdraw it from the ATM and that was declined.  So you went inside to do the withdraw.  Because if you did not "opt-in" to the automatic overdraft coverage you will be declined at an ATM, but since the new regulations don't cover teller transactions it would be allowed.

To quote you.." but since the new regulations don't cover teller transactions it would be allowed"..

Are you sure the teller is "allowed" to permit a withdrawal that will bring the account into OD without a least informing the customer? Just a question..not trying to start another war.

And assuming the teller is "allowed" to process a withdrawal without at least informing the customer that they do not have enough funds available in the account.. should be looked into? I mean would the average customer not think that the safest possible way to conduct a transaction would be face to face with a teller since we all know how "unreliable" the online statement is..and the fact that human beings (humans, not you), can at times make a mistake?

Or, is it in your mind okay for the bank to take advantage of honest mistakes? I guess that was a dumb question for you as it is quite apparent a victim kicker will only see the banks side..but I question it...yes that is right..I question it.